Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. Let’s look at a D2R case study in action and go over what they were able to achieve. Every few decades, retail brands discover a new way to connect with consumers.

Retail 245

Retail Social Media Consumer Channel 245

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 76

POS B2B Point of Sale Retail 76

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

GetElastic

NOVEMBER 18, 2019

The specially curated audience included over 100 leaders of ecommerce, digital, marketing, consumer experience (CX) and omnichannel from leading retailers and innovative start-ups. After that all important morning cup of coffee, day one commenced on the theme of Providing a Seamless Experience Across all Online & Offline Channels.

eCommerce 88

eCommerce Omnichannel Payment Services Demo 88

Fabric Blog

APRIL 22, 2024

Unified Real-Time Inventory Insights Accurate and up-to-date inventory insights are the foundation of a good customer experience. While not obvious, it ultimately undermines the trust a customer has in the retailer’s brand. fabric’s inventory visibility takes a different approach to reduce customer cancellation rates.

Social Media 52

Social Media Merchant Services Order Fulfillment Webinar 52

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February. The Timeline.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

GetElastic

NOVEMBER 3, 2021

In an age of the digitally-empowered customer, delivering great digital experiences is an essential strategy and business imperative. Mobile mindshift has given consumers a much wider sphere of influence. Meet Elastic Path mobile self-checkout: the first app-free solution to dazzle the masses. Microservices architecture.

Mobile 146

Mobile Payment Services Payments POS 146

Smile.io

JANUARY 23, 2023

In-app only to drive trackable engagement From a business and customer engagement side of things, Jimmy John’s has made Freaky Fast Rewards and the new challenges as much of an “owned” customer experience as possible. First, it helps them avoid customers being distracted.

Food and Beverages 46

Food and Beverages Mobile Customer Experience Customer 46

Onilab User Guides

APRIL 23, 2019

Magento offers e-commerce entrepreneurs advanced functionality and high level of customization. The platform is tailored to process high traffic volumes and a big amount of data to deliver top-notch customer experience while keeping the sales up and running. Case #1: Increased personalization and better customer experience.

Magento 40

Magento eCommerce Multi-channel Social Media 40

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 291

POS Omnichannel Webinar Point of Sale 291

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It’s clear there’s an enormous need for retailers to provide high-quality omnichannel shopping experiences, but meeting consumers’ expectations means retailers must master omnichannel order management. What Is Omnichannel Order Management?

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Demac Media

JULY 31, 2017

So when they decided to build out a Magento store it didn’t clearly represent their brand or their in-store customer experience. Read more: Check out our full case study featuring the success of Boathouse by clicking here. Like most retail stores, Boathouse’s primary focus had been in-store sales, not online.

Marketing 48

Marketing Magento PPC Apparel 48

Demac Media

APRIL 10, 2018

Arguably, one of the biggest reason REST has grew in popularity is due to its ease of use, and the fact that its lightweight relative to its XML counterpart making it accessible to much broader set of clients and tools from mobile. However, there are ways of sanitizing data on your end to limit the cases where this could be a problem.

Merchant Services 47

Merchant Services eCommerce Magento Information 47

BigCommerce

MAY 4, 2018

What to Know Before You Go: Skullcandy is a true omnichannel business. To make this work, they use a PIM developed by Jasper Studios as their single source of truth, pulling in BigCommerce as Commerce-as-a-Service, serving up their hosted sites and online experiences as well as taking PCI Compliance mitigation off their plates.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kissmetrics

JULY 7, 2021

When do we actually achieve a great customer experience in our brands ? When a customer has a great experience with you, they are more likely to come back and buy again. Social media, mobile apps, in-app ads, artificial intelligence, augmented reality, and more have promised to help us put experience at the forefront.

eCommerce 271

eCommerce Webinar eCommerce Marketing Books 271

Retail TouchPoints

MARCH 22, 2023

In this article, you’ll learn about: The 3D billboard trend; Science and psychology behind 3D ads; How 3D ads are more effective than 2D ads; Benefits of 3D advertising; Brand case studies; and Future outlook of 3D visualization. What is a 3D Billboard?

Social Media 284

Social Media Arts Technology Consumer 284

UpSellIt

SEPTEMBER 8, 2023

Dynamic recommendations provide a seamless user experience for shoppers while also increasing order values for brands. In our case study, AI-driven recommendations generated $762,000 in just 30 days. Last Thanksgiving, mobile shopping drove 55% of online sales , but many shoppers prefer to finish up their orders on desktop.

Marketing 132

Marketing Shipping Costs Recommendation Social Media 132

MagentoBrain

MAY 9, 2023

Success stories and case studies for each platform PrestaShop: Iron Heart Iron Heart is a UK-based sustainable fashion brand that uses PrestaShop as its e-commerce platform. Mobile-first design: PrestaShop has introduced a mobile-first design approach, with responsive templates and a mobile-optimized checkout process.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. That’s the case for our first brand, sustainable drinkware company, BrüMate. Talk about effective omnichannel ecommerce.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Retail TouchPoints

SEPTEMBER 20, 2022

The webinar series will feature advice and insights from top industry experts and retail executives across 20 deep-dive webinars, supplemented with newly released research, use case examples and retailer case studies. Omnichannel Strategies. Business Agility and Innovation. Personalization.

Webinar 247

Webinar Omnichannel Payments Payment Services 247

OrderDynamics

MARCH 8, 2019

DX3 2019: Photos & Omnichannel Retail Perspectives. Hosted in downtown Toronto, it was nice to get out of the office, to hear some of the latest omnichannel retail perspectives. Axel came prepared with plenty of touching videos, as a case study in the emotional appeal of retail. Tim Horton’s is a donut chain.

Omnichannel 50

Omnichannel Retail Multi-channel Mobile 50

Ecommerce Platforms

DECEMBER 20, 2021

Enhance The Customer Experience. To stay ahead of your competitors, it’s essential to keep customers happy by providing an excellent customer experience. From the convenience of one account dashboard, you and your customers can view each customer’s orders, quotes, returns, etc. Visual Designer.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Ecommerce Platforms

NOVEMBER 11, 2019

The most essential bit of integration is to make customer satisfaction a top-tier priority. Develop an omnichannel system for your target audience. If most of the newer customers who sign up for your loyalty program end up opting out by forced marches and without delay, then that’s a pretty huge red flag, unfortunately.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? More and more people continue to use the internet via mobile devices. Now, let’s get to work.

eCommerce 88

eCommerce Payment Services SEO Social Media 88