SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Have you tried any of them? Or maybe you have your own post-purchase tactics?

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

ESW

MARCH 5, 2024

It also provides consistent and convenient service across physical and online channels throughout the purchase journey. It gives customers the visibility they expect into inventory, flexible order options and uniform pricing regardless of where they shop. Let’s look first at how omnichannel benefits and delights shoppers.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

RTP blog

MARCH 12, 2018

With these new formulas for success come new considerations and pitfalls for retailers to consider as they innovate and strive to understand how different channels and customer touch points interact. While only 40% of retailers have merged online and offline channels so far, an additional 34% plan to do so in the coming years.

Retail 150

Retail Subscription eCommerce Platforms Specialty Retailers 150

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

lateshipment

MAY 21, 2021

Since 60% of customers say email is their preferred promotion channel, sending a surprise email with freebies, discounts will serve as an even more powerful retention incentive. Such offers also help you give a much-needed nudge to customers sitting on the fence. Create a customer loyalty program. Wrapping Up!

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  With smartphone subscriptions reaching 6.4 Loyalty & Reward Program Insights from Smile.io In the years gone by, you may have needed to cancel your plans. Not anymore. Billion in 2023.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Ecommerce Platforms

JULY 9, 2022

Business owners can also choose to add Shopify Pro to their existing Shopify store subscription package for an extra monthly fee. Once you have a Shopify subscription, you can download your POS app on Android and iOS devices, and start customizing the system. Manage inventory across multiple sales channels and locations.

POS 180

POS Shopify Payment Services Shipping Costs 180

Ecommerce Platforms

JANUARY 24, 2023

The platform describes itself as the ‘ leading provider of solutions that power the whole customer journey, including loyalty & referrals, SMS marketing, subscriptions, and visual user-generated content.' When you do this, Yotpo won't include this product in any of its review collection channels.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Groove

NOVEMBER 21, 2022

What are subscription bundles? Before we dive into the three major reasons why Shopify subscriptions are changing merchant's online strategies, we need to define what a subscription bundle is to those out of the loop. Bundles and Subscriptions - let’s start there. Bundles and Subscriptions - let’s start there.

Subscription 195

Subscription Shopify eCommerce Merchant Services 195

Liveintent

NOVEMBER 9, 2021

They’ve doubled down on their newsletter programs and now offer 18 newsletters available via paid subscriptions. So, for those of you reading this who can’t make a business case for launching a paid newsletter subscription program just yet, consider instead monetizing your email newsletters with ads.

Games 125

Games Subscription Outdoor Social Media 125

365 Retail

DECEMBER 20, 2023

Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? Customer loyalty may be effectively cultivated through rewards, which corporations recognise as highly important.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays. Track These 5 Metrics.

Payments 265

Payments Payment Services Customer Experience Social Media 265

FastSpring

JUNE 5, 2019

Besides having a fantastic product that people can’t get enough of, there are several things you can do to improve the customer experience and encourage customers to come back. Here are our top eight tips for building customer loyalty. Offer Subscriptions. Communicate Regularly. Make It Simple.

Customer 72

Customer Payment Services Customer Loyalty Subscription 72

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Liveintent

JANUARY 11, 2021

As Kerel Cooper, LiveIntent CMO, told MediaPost: “ Email remains the top-performing channel for brands and marketers , but their marketing efforts can get buried when inboxes become overloaded. [As] ” Channel diversification is important. . ” Channel diversification is important. What’s old is new again.”

Social Media 71

Social Media Channel Customer Loyalty Subscription 71

RetailMinded

FEBRUARY 18, 2023

In this post, we shall share the top 8 tips to encourage customers into making repeat purchases. 8 Tips to Drive Repeat Sales to Your Retail Business Create a Subscription Model Subscription-based businesses are currently on the rise. It develops a strong bond of trust with your customers and strengthens customer relationships.

Social Media 52

Social Media Customer Retention Subscription Retail 52

SellBrite

SEPTEMBER 1, 2020

An eBay Store subscription is designed to help you take that next step and expand your business. In this article, we’ll teach you how to brand, design, and launch an eBay Store that attracts your target customers and boosts your presence on the marketplace. Sign Up for an eBay Store Subscription. Build Your Brand Identity.

Subscription 137

Subscription Shipping Costs Jewelry Article 137

Smile.io

AUGUST 30, 2023

“In simple terms, our typical customer discovers the brand either via social channels, press, or word of mouth. Sam's by prioritizing the ease of reordering for our repeat customers,” Sarah tells us. Why do the best DTC brands offer subscriptions? for showcasing testimonials Integrating Reviews.io

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Ecommerce Platforms

MAY 22, 2023

After all, an attractive, easy-to-use, and intuitive store can drive a lot more sales, revenue, and customer loyalty than an outdated site. 38% of customers even say they’ll stop engaging with a site entirely if the contents or layout is unattractive. Plus, you can ensure your brand is consistent across all channels.

eCommerce 132

eCommerce Web Design SEO Payment Services 132

ESW

NOVEMBER 14, 2023

Existing customers: Of course, regular shoppers are always a good audience to target with a sale. Consider this audience if your objective is to drive customer loyalty and value in the life cycle. Insiders: This audience is a good choice for ecommerce shops that have a subscription or membership.

Payment Services 88

Payment Services Payments Events Social Media 88

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

GetElastic

FEBRUARY 26, 2019

In Forbes magazine , Ashwin Ramasamy, Co-Founder of PipeCandy dissects the tech based predictions for retail in 2019 with interesting results: “Nearly 40% of consumers who use subscription services cancel their subscriptions within a year of subscribing as the novelty wears out.

Retail 141

Retail Subscription Technology Magazine 141

Kissmetrics

SEPTEMBER 17, 2021

People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Rather than just sending one DM, you can send several links to your blog or other channels over the course of several days. Instagram Automation FAQs. Costs vary.

Social Media 359

Social Media Marketing Customer Loyalty Other 359

SellBrite

FEBRUARY 27, 2019

Customers feel validated in their purchase when this happens. A brand like FabFitFun —a seasonal subscription box that delivers a mix of beauty, self-care, fitness and home products to customers every four months—has a website packed with helpful information and emphasizes the importance of being a part of their membership community.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Optimizely

APRIL 5, 2018

According to Market Realist , “Nike has been using the DTC channel to make brand statements, as well as push sales of premium products. Its control over the channel gives the company greater leeway over pricing, inventory, and merchandising decisions. percentage point expansion in its gross margin each year through fiscal 2020. ”.

B2C 170

B2C Consumer Shipping Costs Supplies 170

Smile.io

JULY 25, 2023

All loyalty program types are effective when you pick the correct type and put the work in. Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events.

eCommerce 59

eCommerce Jewelry Omnichannel Social Media 59

GetElastic

DECEMBER 9, 2020

The idea of a sales rep will not disappear in its entirety, but they now need to be considered as just another purchasing channel available to B2B buyers. This means digital solutions adopted by B2B businesses need to be made available not only to customers, but to their sales force as well and incorporated as part of the sales process.

Payment Services 113

Payment Services Payments B2B B2C 113

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Ecommerce Platforms

APRIL 3, 2020

Deliver recurring subscriptions? This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Sell on multiple channels? Shopify Plus comes with access to a wholesale eCommerce channel that you can add to your website within a couple of clicks.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 74

eCommerce Marketing eCommerce Marketing Customer Retention 74

Sailthru

NOVEMBER 15, 2022

Grow Your Holiday Sales With SMS Marketing: Four Tips To Build Your List Now SMS marketing has fast become a main contender when prioritizing which channels to choose to achieve your business goals, and how best to reach your customers. indicates that customers are unhappy with your text message marketing campaigns.

Marketing 78

Marketing Shipping Costs Mobile Channel 78

Groove

FEBRUARY 11, 2019

As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. Although discounts and promotions help increase customer acquisition and drive customer loyalty, overusing discounts can reduce profitability. Email Subscriptions. Retargeting. Content Downloads.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. You can host and sell unlimited products, create product variations, sell via several sales channels and marketplaces, and access over 100 payment gateways.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139