Retail TouchPoints

MAY 14, 2024

Here are six recent examples of how Qurate Retail , Amazon , Poshmark , Rolling Stone and others are leveraging livestreaming to bring the interactivity and fun of shopping IRL into the often homogenous land of ecommerce. Qurate Retail’s New App and FAST Channel Qurate Retail’s Sune shopping app. But Qurate isn’t giving up on TV.

Social Media 259

Social Media eCommerce Channel Events 259

Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% In 2024, mobile commerce sales are expected to hit $534.18

Mobile 235

Mobile Retail Social Media Payment Services 235

Retail TouchPoints

MAY 2, 2024

This trend is further fueled by the younger demographics, particularly millennials and Generation Z, who are more open to adopting new technologies and are looking for payment methods that reflect their mobile-first approach. Businesses also get a boost – a key advantage of digital gift cards is their flexibility.

Customer Retention 254

Customer Retention Payment Services Gifts Marketing 254

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Ecommerce Platforms

APRIL 5, 2023

The best Ecwid store examples are a great source of inspiration for anyone planning on building their own ecommerce website with Ecwid technology. Versatile and flexible, Ecwid ensures any business owner can start selling products across a range of channels and platforms. What are the Best Examples of Ecwid Stores in 2023?

Social Media 104

Social Media Payments Multi-channel Jewelry 104

RTP blog

APRIL 25, 2017

Not bad for a technology that’s little more than a decade old. But despite mobile’s meteoric growth as a sales catalyst, the actual number of transactions completed on mobile devices remains low: $60.2 But some people are asking whether mobile has betrayed its promise as the newest and most promising channel.”

Mobile 150

Mobile eCommerce Fashion Channel 150

Retail TouchPoints

FEBRUARY 8, 2024

As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC. The growth of retail media networks (RMNs) in recent years has been impressive.

Payments 288

Payments Payment Services Retail Channel 288

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. The H&M Move concept is a great example.

Sporting Goods 274

Sporting Goods Technology Omnichannel Operations 274

lateshipment

APRIL 25, 2022

It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. These technologies can even work on their own, transforming raw data from IoT and other sources into actionable insights with the help of advanced analytics.

Retail 130

Retail eCommerce Technology Improvements 130

GetElastic

SEPTEMBER 1, 2021

Mobile commerce is on the rise. If you are in the B2B space, now is the time to take a serious look at your ecommerce channel and online presence and evaluate if your organization is ready for the upcoming B2B digital revolution.”. Example of product in use. Keysight Technologies. So where do you start? Fast load times.

B2B 147

B2B eCommerce B2C Payment Services 147

Retail TouchPoints

JULY 20, 2022

The report also identified four broad areas that would benefit the most from focused retailer investment: • The mobile experience; • Search as a branded discovery vehicle; • Social proof for products; and. Using the site search example, best practice capabilities would include auto-suggest search terms and images in search suggestions.)

Omnichannel 251

Omnichannel Retail Mobile Social Media 251

BigCommerce

JUNE 15, 2017

That’s why dozens of enterprise brands at the leading edge of technology are choosing SaaS –– specifically, BigCommerce –– to power new ecommerce initiatives and stay competitive in a quick-to-innovate market. Legacy B2B and wholesale brands are needing to launch additional B2C channels to harness consumer fanfare around their product.

BigCommerce 418

BigCommerce eCommerce B2B B2C 418

Retail TouchPoints

NOVEMBER 28, 2023

Siloing these objectives into separate media channels with competing budgets leaves value on the table and hurts overall results. No Media Channel is Upper- or Lower-Funnel It’s true: any media channel can expand brand awareness, and any media channel can deliver product or sales messaging.

Retail 223

Retail Social Media Channel Consumer 223

Retail TouchPoints

OCTOBER 25, 2023

Walker, who advises many QSRs, gave the example of an associate working the drive-through who is also responsible for quality assurance as well as handling interactions with Uber Eats drivers. Technology may be able to alleviate the problems of multi-tasking associates, but only if retailers invest more in employee-facing solutions.

Multi-channel 316

Multi-channel Customer Experience Mobile Improvements 316

Retail TouchPoints

MARCH 30, 2023

The improvements will not be limited to technology. These updates will be particularly focused on mobile, which has become a major channel for the retailer. “In In 2022, over 80% of our traffic came through mobile,” said Peter Scaturro, SVP of Strategic Planning and Growth at Foot Locker during the call.

Mobile 258

Mobile Social Media Operations Events 258

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. Tying Channels Together. These options provide both safety and convenience for shoppers and retailers alike.

Payment Services 186

Payment Services Payments Retail Sporting Goods 186

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use. adult on a mobile device has more than doubled.

Mobile 214

Mobile Marketing Social Media eCommerce 214

GetElastic

APRIL 11, 2019

Today, another question is in the mind of entrepreneurs: do they need to create a mobile app for their store? Well, you shouldn’t waste your time and allocate a budget on mobile app development for your online store. In this article, we will list the main trends and benefits your mobile commerce (m-commerce) app should keep up with.

Mobile 147

Mobile eCommerce Merchant Services Payment Services 147

Retail TouchPoints

DECEMBER 20, 2023

The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. Additionally, we will see retailers and their RMNs offer distinct opportunities for in-store activation via mobile and in-store technology like digital screens.

Retail 235

Retail Supplies Merchant Services Social Media 235

SellBrite

JANUARY 17, 2018

But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. To help sellers prep for “m-commerce” in the coming year, this guide will walk through how much mobile shopping has grown.

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

Omnisend

JANUARY 26, 2023

Reading Time: 10 minutes Looking for examples of push notifications? Push notifications have become one of the most important marketing channels to focus on in 2023 and beyond. In this article, we’ll look at 16 of the best examples of push notifications and how you can use them to get more conversions. Get started for free!

Payment Services 88

Payment Services Payments Article Financial Services 88

RTP blog

JANUARY 14, 2019

By Carter Hunt, Western Union Technological advancements in the financial services industry are evolving through complex tools like AI-powered analytics and voice-activated capabilities, offering added levels of insight and convenience. that a consumer’s average attention span as it relates to online activity is six seconds.

Financial Services 150

Financial Services Technology Online Retail Retail 150

Retail TouchPoints

FEBRUARY 7, 2023

For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. It seems retailers are finally upgrading their marketing technology stacks with this technology. For example, Amazon announced a new drug subscription service for Prime members, RxPass.

Retail 251

Retail POS Apparel Department Stores 251

UpSellIt

JULY 13, 2023

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Retail TouchPoints

OCTOBER 4, 2023

For example, short lead times and the ability to adapt quickly resulted in strong sales for Zara owner Inditex despite colder than usual weather this summer. Investing in digital channels can make the difference between a highly profitable pivot and stock waiting in the warehouse for the end-of-season sales.

Omnichannel 258

Omnichannel Merchant Services BigCommerce Payment Services 258

RTP blog

OCTOBER 5, 2017

3, 2, 1 — Gone Shoppers are demanding a shorter journey from discovery to purchase, and this couldn’t be more relevant for the mobile consumer. 3, 2, 1 — Gone Shoppers are demanding a shorter journey from discovery to purchase, and this couldn’t be more relevant for the mobile consumer. There are 50,000 brands in the U.S.

Mobile 150

Mobile Consumer Retail Channel 150

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

BigCommerce

DECEMBER 19, 2017

Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. Take digital commerce, for example. Mobile payments are also making an increasing impact. The method in which consumers shop is continually evolving.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

DECEMBER 27, 2022

Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. However, when considering voice as a channel, it’s not just about making phone calls. Key Technologies to get Started with Programmable Voice.

Customer 315

Customer eCommerce Retail Customer Experience 315

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Despite the demand, there remains an opportunity gap for retail brands to adopt two-way channels and a conversational mindset.

Consumer 313

Consumer Marketing Mobile Customer Experience 313

Pivotree Blog

OCTOBER 17, 2022

For example, do you have the correct technical attributes and specs? But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

MAY 8, 2023

And with retargeting on social channels more difficult due to privacy changes from Apple and Google, marketers are turning to Demand-Side Platforms (DSPs) in order to run retargeting campaigns, using their own first-party data. The AI technology even determined when to refresh ads to ensure continuous and optimal ROAS.

Marketing 309

Marketing Technology Social Media Recommendation 309

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 250

Customer Multi-channel Channel Customer Experience 250

Retail TouchPoints

NOVEMBER 10, 2023

The kinds of media products a retailer can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”

Retail 272

Retail Social Media Multi-channel Channel 272