lateshipment

APRIL 2, 2021

Now and then there come new trends that shape the industry for the future. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce works exactly the same way.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

365 Retail

JUNE 6, 2022

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . We’ve seen proof of this within retail.

Customer Loyalty 81

Customer Loyalty Customer Games Multichannel 81

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Employee Training Avoiding human error is often the first line of defense against cyber threats.

Payment Services 248

Payment Services Retail POS Operations 248

365 Retail

JULY 5, 2022

Customers are becoming more vigilant about spending money. How can brands capture customer loyalty at this turbulent time? Achille Traore, CEO, White Label Loyalty. Retail customer loyalty programs can help with both retention and new customer acquisition by enticing customers to purchase from you over your competitor.

Customer Loyalty 72

Customer Loyalty Customer Retail Banking 72

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

NOVEMBER 14, 2022

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). billion in 2028.

Customer Loyalty 322

Customer Loyalty Operations Improvements Customer Experience 322

Retail TouchPoints

JULY 26, 2023

With ecommerce already on the upswing and expected to grow to one-quarter of all global retail sales by 2026, retailers have a golden opportunity to capitalize on this disruptive time and protect their brand against future supply chain bottlenecks while establishing themselves as industry leaders.

Fulfillment 187

Fulfillment Operations Shipping Costs Order Fulfillment 187

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 265

Social Media Multi-channel Customer Loyalty Shopify 265

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 307

Mobile Payment Services Payments Retail 307

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. The pandemic is finally ending, but the new/remade world will require a refined approach to the customer experience.

Consumer 138

Consumer Payment Services Fulfillment Multi-channel 138

Retail TouchPoints

SEPTEMBER 14, 2022

One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers.

Retail 273

Retail Social Media Presentation Customer Loyalty 273

365 Retail

DECEMBER 2, 2022

The financial technology or FinTech industry has made a huge impact on the world in recent years. Today, the global FinTech industry is valued at over $310 billion, and this figure is expected to reach more than $600 billion by 2025. Providing Payment Data. You can learn more with a FinTech online short course.

Payment Services 52

Payment Services Financial Services Retail Banking 52

Retail TouchPoints

JULY 14, 2023

The AI industry continues to evolve rapidly with the introduction of ChatGPT, Google Bard, Bing Chat and Jasper, to name a few. This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences.

eCommerce 202

eCommerce Order Fulfillment Fulfillment Multi-channel 202

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. It computes sales totals, handles payments, monitors inventory, collects company data and much more. Simplify Checkout and Boost Efficiency.

Technology 263

Technology Payment Services Retail POS 263

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.

Marketing 96

Marketing Retail Customer Loyalty Games 96

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. RTP: A lot of consumers are venturing to brand sites via paid channels now.

Merchant Services 217

Merchant Services eCommerce Channel Mobile 217

365 Retail

MAY 5, 2023

One industry that has experienced a paradigm shift due to the introduction of AI is the retail sector, where this powerful technology has been gradually integrated into various aspects, from physical stores to e-commerce platforms and social media marketing.

Retail 81

Retail Social Media eCommerce Technology 81

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 72

Customer Experience Customer Customer Data Customer Loyalty 72

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. An Introduction to PCI Compliance.

Payment Services 264

Payment Services Retail Electronics Information 264

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

Retail 257

Retail Books Consumer Social Media 257

OracleBlogs

APRIL 16, 2020

Today, retail marketers are challenged to connect with consumers in new and changing ways as traditional channels wane in light of the current situation. As retailers adjust their marketing efforts, the role of customer loyalty has become more important than ever. Understand the power of loyalty. So, what more can we do?

Consumer 59

Consumer Customer Loyalty Arts Reference 59

Kissmetrics

JANUARY 17, 2022

Keep in mind that different approaches might be more effective based on your audience, industry, and business model. Segmentation helps brands to understand their customers better and target their products accordingly. You can also use segmentation to identify where the customer is in their journey or to encourage sales.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. Consumers today are continuously looking for the best prices before making a purchase decision.

Merchant Services 271

Merchant Services Shipping Costs Retail Social Media 271

Retail TouchPoints

APRIL 26, 2022

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands, 45% say they aren’t comfortable sharing their personal data in exchange for more personalized experiences. So how can the two coexist?

Customer 193

Customer Retail Information Consumer 193

Retail TouchPoints

DECEMBER 3, 2021

For many retailers, margins have been tight in 2021, particularly as the industry is rocked by labor shortages and supply chain commotion. This can include a wide variety of customer behavior metrics, from time spent in-store or online and individualized open rates for newsletters to average basket sizes and common repeat purchases.

Shipping Costs 248

Shipping Costs eCommerce Customer Loyalty Information 248

ESW

MAY 23, 2018

What’s more, eMarketer predicts the industry will exceed $4 trillion by 2020 and command over 14 percent of the global retail market. Before the eCommerce gold rush, brands mainly relied on brick-and-mortar retailers such as Target and Walmart to sell to consumers. manufacturers currently sell direct to consumer.

Consumer 122

Consumer Payment Services Shipping Costs Payments 122

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Anonymous Visitor Tracking & Identification Upsellit’s Anonymous Visitor ID turns anonymous website visitors into valuable leads while adhering to strict data regulations.

Customer Loyalty 111

Customer Loyalty Conversion Optimization Shopping Carts Technology 111

Kissmetrics

OCTOBER 5, 2021

Its popularity among consumers is climbing. You might have already implemented email personalization to some extent, like addressing customers personally, but you can take it further. HubSpot’s report shows that 20 percent of e-commerce, retail, consumer goods, and service companies personalize emails based on specific demographics.

eCommerce 334

eCommerce Recommendation Customer Data Marketing 334

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . billion by 2025. The end of cancel(lation) culture.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Retail TouchPoints

OCTOBER 5, 2020

The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless experiences, and organizations need to act promptly to stay ahead of these expectations. Essentially, this all comes down to customer analytics. The Risks and Rewards of Third-Party Data.

Customer 149

Customer Retail Automotive Customer Data 149

Wiser

AUGUST 28, 2023

Here are some valuable insights and practical steps on how to enhance your retail assortment, ensuring it resonates with evolving consumer trends and stands out in a competitive marketplace. Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback.

Retail 146

Retail Fashion Information Customer Data 146

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Once the item arrives, associates can also email consumers directly from the MPOS app to let them know. This not only has a positive effect on sales but also strengthens the relationship between retailers and customers. This allows associates to make highly effective, consumer-centric decisions. Build Customer Loyalty.

Payment Services 75

Payment Services POS Mobile Operations 75

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 282

Retail Beauty and Health Books Omnichannel 282

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. direct-to-consumer (DTC) eCommerce sales reached 129 billion, and are projected to reach 151 this year. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. By using an omnichannel approach, retailers gain valuable insights into customer behavior, preferences, and trends.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Because customers demand it. Why focus on omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146