GetElastic

OCTOBER 5, 2017

The consumer Internet of Things (cIoT) is here. In addition to the general trend toward digital commerce in customer behavior, the cIoT will redefine the future of commerce. New technologies are changing the way customers are buying, as well as what they’re expecting from brands. But what exactly is it?

Consumer 137

Consumer eCommerce Marketing Customer Experience 137

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Kibo

OCTOBER 12, 2021

This has become particularly clear since the pandemic which prompted consumers to switch brands in unprecedented numbers. Per McKinsey, 74% of US consumers tried a new shopping behavior in response to economic pressures, store closings, and other issues. What is a customer data platform? the “single source of truth”).

Customer Data 62

Customer Data Multichannel Customer Experience Customer Loyalty 62

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . The end of cancel(lation) culture.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

iVend

DECEMBER 7, 2022

For the holiday season 2022, consumers look set to continue their love affair with ecommerce solutions and online shopping. Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience.

eCommerce 98

eCommerce Retail Customer Experience Gifts 98

RetailMinded

DECEMBER 21, 2022

It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

Korona

FEBRUARY 13, 2023

Multi-channel retailing refers to implementing multiple sales channels, such as brick-and-mortar stores, online marketplaces, mobile apps, and catalogs, to create a seamless customer shopping experience. What Are The Types of Multi-Channel Retailing The advent of COVID-19 has brought about a change in the way consumers shop around.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

MagentoBrain

MAY 23, 2023

Introduction: The Importance of Brand Loyalty Brand loyalty refers to the level of attachment or commitment that customers have towards a particular brand or product. Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. According to some DTC (direct-to-consumer) insights, the average retention rate for DTC food brands is around 31%.

Food and Beverages 86

Food and Beverages Social Media Customer Loyalty Reference 86

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 74

Marketing Customer Loyalty Customer Retention Social Media 74

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Security – Since most retail transactions are purchases, high levels of data security and encryption, including PCI compliance, are critical. This assists with customer data protection and privacy regulations.

Technology 150

Technology Retail Operations POS 150

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. 61% of consumers define excellent customer support interaction as one with a quick resolution.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Kissmetrics

JUNE 9, 2017

If you have a massive collection of customer data but aren’t using it in any meaningful way, this represents an untapped opportunity for business growth. If this sounds like you, don’t feel bad, there are steps you can take now to start getting a return on your data collection immediately. List Segmentation.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. In other words, it can help you build a data-driven ecommerce business. What is Big Data and Why Should You Use it? increase in profits.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. They offer a competitive advantage by delving into consumer behavior and operational insights.

Retail 41

Retail Operations Management Improvements 41

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Customer Analytics and Marketing: A Must-Have Winery POS Feature . One development that fits this trend is the ability to host wine tastings at home.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Steve Dennis

NOVEMBER 26, 2018

I’m referring to companies that are not only competitively well positioned but have also recently reported solid sales and earnings. Despite a strong consumer outlook, everyone from Amazon to Walmart to Macy’s to Home Depot to Target seems to be falling out of favor.

eCommerce 88

eCommerce Department Stores Games Channel 88

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Customer Analytics and Marketing: A Must-Have Winery POS Feature . One development that fits this trend is the ability to host wine tastings at home.

POS 52

POS Payment Services Point of Sale Events 52

ROI Revolution

DECEMBER 13, 2021

Walmart’s DSP will be the first full-stack DSP built on The Trade Desk, a leading global DSP solution that provides both first-party data and third-party data. Target doesn’t yet have its own DSP, but brands and retailers can connect their own DSP to Target’s customer data and advertise to segmented audiences. December 6.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

BigCommerce

JUNE 27, 2017

Common tactics to increase website credibility and address specific factors of credibility include providing outside references to the website offer, such as social media posts or reviews by authoritative sites. In this environment, customer loyalty is tricky to maintain, as rival websites can easily snatch your customer away.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Omnisend

FEBRUARY 8, 2023

Emails have become an integral part of how businesses interact with consumers at different stages of the buying journey. Email automation refers to setting up a sequence of emails to be sent out automatically when an event occurs. For example, let’s imagine a customer abandons their cart.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

ROI Revolution

DECEMBER 6, 2021

While these initiatives are great for protecting consumers’ personal information, they introduce hefty obstacles for crucial initiatives like attribution and tracking. With the shift toward cookieless, brands will need to explore new ways to predict what consumers are most likely to buy without collecting personally identifiable information.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

Smile.io

JULY 28, 2020

Rewarding customers with incentives is a pretty big deal in the business world. That means consumers have proven that they’re willing to interact with your brand if they’re offered some kind of reward. Their incentive for referrals is really simple: Refer your friends and earn extra storage. No, we’re not kidding.

Food and Beverages 46

Food and Beverages Customer Marketing Games 46

BigCommerce

DECEMBER 20, 2017

Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer. Providing exceptional customer service, fast shipping, low prices, an easy-to-navigate site. What is SEO?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

JUNE 22, 2017

Click here to get a PDF you can print and reference whenever you need it. This PDF also includes the complete data definitions guide. Then, double down on those channels for look-a-like cohorts to drive net new customers. Want to target already existing customers, build lifetime value and customer loyalty?

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Dynamic Action

SEPTEMBER 11, 2017

Amazon’s operating model is centered on the customer. Leveraging customer data, they are able to achieve one view of the the customer to identify buying habits, purchase history, purchase frequency and spend—and then turn that data into a customized shopping experience that pleases the consumer and fortifies a lasting customer relationship.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

BigCommerce

AUGUST 31, 2017

This is a balancing act between marketing and operations –– two retail departments continuing to better blend as consumer expectations demand seamless experiences. This goes for handling orders (a very time-consuming process) as well as answering customer queries. Shipping orders quickly will keep those customers coming back.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. On Black Friday, half of consumers said they would shop in-store, up from 36% last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With people spending more time inside their homes over the past year, redecorating and remodeling became common among many consumers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

Liveintent

SEPTEMBER 29, 2022

Whether you’re a small, new business or a large, well-established organization, understanding how consumers engage with your brand is challenging. Identity resolution is the process by which customer interactions across platforms, channels, and devices, are unified or connected to a single customer profile. Improve ROAS.

Customer Data 98

Customer Data Improvements Customer Loyalty Channel 98