Dynamic Action

JUNE 27, 2023

How is The Customer Experience Evolving in 2023? Customer Loyalty is More Important than Ever As inflation and rising living costs continue to increase, customer loyalties are being tested as purchases become more considered and restricted to essentials. McKinsey & Co. Interested in learning more?

Consumer 62

Consumer Customer Retail Customer Loyalty 62

retailnext

AUGUST 15, 2019

The challenge for many retailers is not only to be accessible on many channels or touchpoints, but for those channels to deliver a consistent and integrated service quality – as this significantly impacts shopper satisfaction and customer loyalty, and serves many other benefits for the brand. Offer rewarding loyalty programs.

Customer Loyalty 40

Customer Loyalty Payment Services Customer Live Chat 40

365 Retail

JULY 12, 2023

Jigsaw , the renowned British fashion brand announces Voyado , as its new solution for customer loyalty and marketing automation. This collaboration marks a significant milestone for Voyado’s growth story as their first UK customer win. “This is an important win for us in a challenging business landscape.

Fashion 52

Fashion Customer Retention Customer Loyalty Clothing 52

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Message Delivery Our omnichannel strategy keeps your brand front and center for your audience, regardless of their preferred device.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

Retail TouchPoints

SEPTEMBER 1, 2023

Although JCPenney has historically struggled to stand out and truly resonate with consumers, Rosen doubled down on the company’s improvements in customer frequency, which were driven by the positive response to JCPenney Beauty, new product collaborations and refreshed in-store and digital shopping experiences.

POS 226

POS Merchant Services Supplies Improvements 226

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 73

Customer Experience Customer Customer Data Customer Loyalty 73

RTP blog

AUGUST 10, 2018

In this new frontier, it’s imperative for retailers to continuously identify the right methods of communication to connect with existing customers and engage with prospects to drive meaningful interactions and foster customer loyalty. Consumers’ shopping habits are clearly not waning; they’re simply evolving.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Median Loyalty ROI by Industry. YoY growth. YoY, respectively.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. Customers are four times more likely to purchase your products if a friend referred them. Let’s get started! Launch a referral program.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Omnisend

JULY 8, 2021

Consumers are aware of how their shopping impacts the environment. In fact, 88% of customers want to support brands that are actively working to help the planet , and will even pay more to do so. By appealing to these consumers, you can strengthen your brand and capture new audiences, all while helping out the planet.

Shipping Costs 158

Shipping Costs eCommerce Shipping Clothing 158

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. Customers are four times more likely to purchase your products if a friend referred them. Let’s get started! Launch a referral program.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Omnisend

FEBRUARY 9, 2023

With an expected contraction in consumer spending habits and paid media more expensive than it used to be, email marketing might be the most important and valuable channel available. Of course, this doesn’t guarantee that every business in this sector will be a success, but it certainly appears that consumers enjoy these emails.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

iVend

JUNE 26, 2020

The system addresses their operational needs for Point of Sale, Customer Loyalty Programming, and provides remote head-office visibility into enterprise-wide operations. COLDWEAR joins other retailers using iVend Retail in the travel and apparel verticals, including Samsonite, Havaianas, Asics, Capezio, and Vestis Fashion Group.

Travel 61

Travel Apparel Accessories Customer Loyalty 61

iVend

JUNE 26, 2020

The system addresses their operational needs for Point of Sale, Customer Loyalty Programming, and provides remote head-office visibility into enterprise-wide operations. With a primary need for platform flexibility and integration to their existing ERP and eCommerce platforms, iVend Cloud proved to be an excellent match.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

iVend

JUNE 26, 2020

The system addresses their operational needs for Point of Sale, Customer Loyalty Programming, and provides remote head-office visibility into enterprise-wide operations. COLDWEAR joins other retailers using iVend Retail in the travel and apparel verticals, including Samsonite, Havaianas, Asics, Capezio, and Vestis Fashion Group.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

iVend

JUNE 26, 2020

The system addresses their operational needs for Point of Sale, Customer Loyalty Programming, and provides remote head-office visibility into enterprise-wide operations. COLDWEAR joins other retailers using iVend Retail in the travel and apparel verticals, including Samsonite, Havaianas, Asics, Capezio, and Vestis Fashion Group.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

iVend

JUNE 26, 2020

The system addresses their operational needs for Point of Sale, Customer Loyalty Programming, and provides remote head-office visibility into enterprise-wide operations. COLDWEAR joins other retailers using iVend Retail in the travel and apparel verticals, including Samsonite, Havaianas, Asics, Capezio, and Vestis Fashion Group.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Improved brand reputation. Deliver a smoother B2B experience. Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

Omnisend

JUNE 15, 2021

This works in tandem with efficient segmentation and omnichannel marketing. . The Tech & Features Needed to Easily Perform Customer Lifecycle Marketing. The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Retail TouchPoints

DECEMBER 29, 2023

The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work.

Apparel 245

Apparel eCommerce Fulfillment Order Fulfillment 245

BigCommerce

AUGUST 17, 2018

Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. If you’re working in an industry like fashion or design, you’ll need to schedule extra time to taking quality product pictures—especially if your website involves models. Marketing and Expanding to Omnichannel.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

Omnichannel 97

Omnichannel Retail Channel Customer Retention 97

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. Partnering with other reputable brands in your industry can help build credibility and customer trust. The market is expected to grow by 25.5% million in revenue in 2021.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Email Audience

FEBRUARY 17, 2020

Studies show that 61% of consumers prefer promotional email to other small business communications. Source: Adobe consumer email survey). Email has also shown to be a reliable means to reach mobile consumers as the most predominant smartphone users’ activity is looking up their inbox. (source; Criteo). source:retargeter).

Marketing 94

Marketing Channel Information Consumer 94

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. Adidas’s “Run Genie” technology lets consumers attach pods to shoes before going on a short run.

Payment Services 149

Payment Services Shipping Costs Sporting Goods Retail 149

Retail TouchPoints

JANUARY 21, 2021

Creature Comforts: Serving Consumers’ Desire for Life’s Simple Pleasures. Chewy acquired more customers than it did in all of 2019. Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We And it needs to be meaningful for that consumer.”.

Beauty and Health 227

Beauty and Health Small Business Retail Operations Channel 227

Omnisend

FEBRUARY 3, 2022

trillion , the fashion industry is booming. This top Shopify store has attracted over 400,000 subscribers who get access to special deals, content, and loyalty programs. SM Global’s success is driven by retention and building customer loyalty, something that they achieve with the effective segmentation of their subscribers.

Clothing 78

Clothing Shopify Shipping Costs Fashion 78

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

RTP blog

AUGUST 3, 2018

The platform signifies seamless, unified and convenient omnichannel retail service. Social commerce provides a remedy to this problem by opening up a new, decentralized avenue in which customers can discover products through trusted friends and family. and other Western countries can look to China’s booming market.

eCommerce 150

eCommerce Merchant Services Social Media eCommerce Platforms 150

BigCommerce

MARCH 21, 2017

based retail brands, providing consumers the ability to discover and learn more about featured products –– all without leaving Instagram. Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

iVend

SEPTEMBER 14, 2021

Not surprisingly, the retail segment most impacted is fashion, but returns hit every online retailer to some extent. A retailer’s returns policy has a significant impact on the customer experience and is a big factor in a whether that customer buys again.

Customer Experience 96

Customer Experience Customer Customer Loyalty eCommerce 96

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. On Black Friday, half of consumers said they would shop in-store, up from 36% last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78