Retail TouchPoints

AUGUST 31, 2020

The results also reflect the trends that will gain momentum as the pandemic continues: continued growth of online and omnichannel services, a growing appetite for alternative entertainment and new innovations in customer service. “I Data-Driven Strategy Helps Outdoor Retailers Maximize Revenue. exceeded expectations with 20.1%

Consumer 134

Consumer Electronics eCommerce Sporting Goods 134

RetailDive

MARCH 21, 2022

billion thanks in part to heightened demand, omnichannel investment, and international and wholesale expansions. Sales at the privately held retailer hit $1.8

Outdoor 91

Outdoor Consumer Omnichannel Retail 91

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

Customer Loyalty 216

Customer Loyalty Customer Retail Shipping Costs 216

Retail TouchPoints

OCTOBER 25, 2022

As the VF Corporation -owned company expands its footprint, it also will update existing stores to align them with its refreshed approach — designing a retail environment that relays the “athlete-tested, expedition-proven” messaging of the outdoor brand. .

Point of Sale 147

Point of Sale Outdoor Omnichannel Shipping 147

Retail TouchPoints

APRIL 12, 2024

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country.

Outdoor 147

Outdoor Events Supplies Recommendation 147

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

Sporting Goods 250

Sporting Goods Payment Services Retail Supplies 250

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Supplies 300

Supplies Accessories Sporting Goods Shipping Costs 300

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Showcase items that are in high demand during springtime, such as gardening supplies, outdoor furniture, spring fashion trends, seasonal foods, and wellness products. Incorporate elements of nature and outdoor imagery to evoke the feeling of springtime escapades.

Retail 77

Retail Outdoor Omnichannel Presentation 77

Retail TouchPoints

APRIL 16, 2024

We are excited to increase consumer awareness in sports resale through our partnership with Dick’s and make athletes aware that they can trade-in items such as baseball and softball bats, golf clubs, hockey skates, lacrosse gear — as well as many other types of sports and outdoor gear — at our events.”

Sporting Goods 147

Sporting Goods Events Outdoor Apparel 147

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Research from Springboard points to similar results: the company’s latest Retail Consumer Survey indicated that 56% of consumers were “very” or “completely comfortable” visiting brick-and-mortar destinations, a steady increase from the 50% figure in May.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. Games, puzzles, action figures and outdoor toys were especially popular. So now what about the ecommerce part of the omnichannel equation? The Toy Store of the Future.

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

OCTOBER 13, 2022

As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. As the concurrent shift toward consumer privacy and away from third-party cookies continues, brands are going to have to intelligently leverage data to better understand their consumers and forge more strategic (and unique) paths to growth.

Omnichannel 262

Omnichannel Consumer Outdoor Channel 262

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry.

Customer Retention 249

Customer Retention Jewelry Outdoor Fulfillment 249

Retail TouchPoints

JULY 14, 2020

That assumption seems to be confirmed by research published by Cotton Incorporated via their Consumer Response Surveys. This same survey also showed that since the pandemic began, 55% of consumers placed a buy online, pick up in store (BOPIS) order, with 25% doing so for the first time. The world has changed, on that we can agree.

Fulfillment 254

Fulfillment Payment Services Outdoor eCommerce 254

Retail TouchPoints

NOVEMBER 16, 2021

It also allows the retailer to earn more revenue, because up to 40% of consumers say they would pay more for a product that they could customize in AR. . For instance, an outdoor clothing brand welcomes visitors to its homepage with an invitation to match their volunteer skills with an environmental group.

Outdoor 265

Outdoor Customer Experience Technology Accessories 265

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

JULY 6, 2022

The retailer uses the stores to explore ways to bring in new shoppers while increasing the visit frequency of existing customers, and also improving how consumers see the 7-Eleven brand overall. “As We also want to test a variety of location types to understand how different consumers with different needs respond to our concepts.

Food and Beverages 272

Food and Beverages Mobile Outdoor Omnichannel 272

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

Outdoor 315

Outdoor Events Technology Customer Experience 315

Retail TouchPoints

NOVEMBER 2, 2022

When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category. The core mission of the Discount Tire Pit Pass experience is to allow consumers to shop more efficiently.

Automotive 260

Automotive Customer Mobile Recommendation 260

Retail TouchPoints

JANUARY 12, 2022

We are constantly assessing the consumers’ needs across their lifestyles and their closets and strive to curate the best in brand experience: an inclusive, fun environment where you can discover the latest in emerging talent, style and design is what has set us apart from other retailers and keeps consumers coming back.”.

Retail 271

Retail Events Jewelry Outdoor 271

Retail TouchPoints

JULY 21, 2023

A recent Retail TouchPoints special report dug into these stages and supporting technology use cases, which include: Discovery and Inspiration During the discovery phase, consumers want to be inspired. Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’

Technology 238

Technology eCommerce Outdoor Consumer 238

Talkoot

JANUARY 30, 2018

We recently returned from the winter Outdoor Retailer show in Denver. We hear a lot about “omnichannel retail” but a digital strategy should not be about the channel. Forget omnichannel retail, focus like a laser on the omnichannel customer. It should be about the customer. Seth Godin's Blog: Shopping.

Outdoor 60

Outdoor Omnichannel Retail eCommerce 60

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Context is especially important for sports and outdoor brands. Master Mobile Like REI.

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

Retail TouchPoints

JULY 12, 2021

The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces. Meeting Consumers ‘Where They Are’. retail scene. People still wanted to celebrate, albeit differently.”.

Omnichannel 298

Omnichannel Channel Consumer Outdoor 298

Retail TouchPoints

MARCH 11, 2021

And while the pandemic meant quick, efficient shopping trips by consumers, as more people are vaccinated they will increasingly be interested in full-scale outings and longer dwell times. Outdoor Shopping Centers Should Make the Streets Feel Alive. They add a vibrancy that will make cooped-up shoppers eager to return to old habits.

Outdoor 263

Outdoor Fulfillment Events Department Stores 263

RTP blog

JUNE 19, 2019

The event includes three content tracks focusing on the next gen store , omnichannel optimization and digital transformation , and is designed to create a forum addressing the convergence of physical and digital shopping experiences. Retail), Retail TouchPoints is hosting Retail TouchPoints Live! Walmart.com.

Retail 150

Retail eCommerce Omnichannel Outdoor 150

ChannelAdvisor

APRIL 11, 2022

For consumers around the world, it’s a way to access quality US products with affordable, and reliable delivery. It attracts urban consumers with mid-level income who are seeking value. Walmart has been present in Mexico for more than 30 years, and it invests heavily in omnichannel infrastructure and cross-border strategy.

Beauty and Health 95

Beauty and Health eCommerce Electronics Jewelry 95

ChannelAdvisor

APRIL 11, 2022

For consumers around the world, it’s a way to access quality US products with affordable, and reliable delivery. It attracts urban consumers with mid-level income who are seeking value. Walmart has been present in Mexico for more than 30 years, and it invests heavily in omnichannel infrastructure and cross-border strategy.

Beauty and Health 94

Beauty and Health eCommerce Electronics Jewelry 94

Retail TouchPoints

MARCH 7, 2024

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there.

Customer 274

Customer Retail Social Media Outdoor 274

Retail TouchPoints

NOVEMBER 30, 2022

Black Friday was a very big day and this continues to be an incredibly important bellwether, reflecting both the consumer psyche as well as the strength of our economy.”. I think it’s turning out to be even bigger than we expected in terms of seeing enthusiasm across consumers and the shopping public.”.

Mobile 251

Mobile Outdoor Travel Gifts 251

Retail TouchPoints

NOVEMBER 6, 2020

With brand marketers charged with growing market share and attracting new consumers throughout the never-ending cycle of seasonal marketing, the search for a competitive advantage over others in the category has never been more intense. He has over a decade of consumer promotion and shopper marketing experience.

Marketing 141

Marketing Omnichannel Outdoor Travel 141

RetailWire

JUNE 9, 2021

Academy Sports + Outdoors reported a same-store sales gains of 35.7 “We believe our broad, value-based assortment, available through a true omnichannel experience, positions us to continue to capitalize on these market trends.”. percent during the first quarter and earnings per share of $1.84

Outdoor 40

Outdoor Omnichannel Consumer Customer 40

Retail TouchPoints

JUNE 25, 2020

Going forward there will be a fundamental shift in consumers’ reengagement and behavior towards physical environments, including the size and program of space. Consumers will continue to utilize e-Commerce platforms, including the use of delivery services and apps, takeout and curbside pickup. That has all been turned on its head.

Small Business Retail 349

Small Business Retail Retail eCommerce eCommerce Platforms 349

Retail TouchPoints

JULY 11, 2023

Retailers can take a similar approach and think beyond just getting a consumer in the store to purchase a product. It’s not enough to just meet consumer needs today; retailers need to be able to anticipate the next thing customers will want or need, and when, and analytics can help provide the answers.

Payments 195

Payments Payment Services Retail Social Media 195

Wiser

OCTOBER 2, 2020

Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register. We have a recording of the webinar below.

Webinar 148

Webinar Consumer Merchant Services Retail 148

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

365 Retail

JUNE 28, 2022

ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., It has also come to terms with the fact that it is missing out on sales of higher ticket items, such as indoor and outdoor furniture, which shoppers find difficult to transport home from stores.

eCommerce 97

eCommerce Outdoor Accessories Clothing 97