Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping. Still, nothing could have fully prepared retailers — both online and in the physical world — for COVID-19.

Technology 204

Technology eCommerce Retail Merchant Services 204

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

Payment Services 164

Payment Services Payments Small Business Retail Technology 164

Retail Technology Review

JULY 7, 2020

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

Online Retail 158

Online Retail Retail eCommerce Consumer 158

Retail TouchPoints

MAY 27, 2024

Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Retailers must beware. Satisfaction is the gauge that retailers use to measure their performance.

Live Chat 237

Live Chat Customer Social Media eCommerce 237

365 Retail

NOVEMBER 6, 2023

In 2022, e-commerce was responsible for almost 19% of retail sales worldwide, and this figure is expected to grow to close to a quarter of total global retail sales by 2027 if current trends persist. However, reports suggest that global online retail sales for the beauty and health industries will reach nearly $450 billion by 2027.

Online Retail 52

Online Retail Beauty and Health eCommerce Retail 52

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 275

Merchant Services Payment Services Payments Retail 275

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. on average.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Forrester eCommerce

MARCH 26, 2020

All brands must rapidly upgrade legacy technology systems and processes. Brands are facing an onslaught of greater demands externally, from consumers and retail partners, and internally, to execute successful digital marketing campaign and digital commerce strategies. As a result, brands are evaluating […].

Technology 328

Technology Consumer Retail Customer 328

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Retail 299

Retail Gifts Recommendation Consumer 299

365 Retail

NOVEMBER 29, 2023

Registration for the Retail Technology Show (RTS), the leading event that connects the industry’s changemakers and brings together Europe’s most forward-thinking retailers and leading tech innovators, is now open. Meanwhile, a new dedicated Ecommerce Pavilion will showcase the latest technologies for digital commerce.

Technology 57

Technology Retail Events Payment Services 57

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. Christmas 2022 is going to be challenging for many retailers. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis.

Online Retail 105

Online Retail Small Business Retail Retail B2C 105

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

365 Retail

OCTOBER 27, 2022

Q4 can be a busy and fast-paced time so without the right finance management, it’s easy to fall through the retail cracks. It can be daunting to try and stand out from the crowd and compete against the retail giants during the Money Quarter. Once you hit those goals, you can hit the big bucks. 2 – Managing your cash and budgets.

Online Retail 98

Online Retail Retail Supplies Banking 98

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

Retail 284

Retail Social Media Multi-channel Channel 284

Retail TouchPoints

JANUARY 20, 2023

Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. The question to ponder is how other marketplaces will compete with Amazon in particular as retail media becomes increasingly competitive. consumers spent $1.7 What capabilities do retailers need? The playing field.

Retail 273

Retail Sporting Goods eCommerce Platforms Supplies 273

Retail TouchPoints

JANUARY 4, 2021

The repercussions to the traditional retail sector in the wake of the COVID pandemic are well documented and experienced far and wide. Right now, most people buying products online base their purchasing decisions on photographs and often, reviews from other shoppers. The groundwork for a revolution is already underway.

Retail 276

Retail Merchant Services Online Retail Department Stores 276

RTP blog

MAY 26, 2017

If you’re like most retailers, the answer is a resounding “yes.” These questions have become so prevalent in retail organizations that headlines now pose them not only to retailers under fire, but also to consumers, who today — as never before — question whether retailers can be trusted with their personal information.

Management 150

Management Consumer Document Retail 150

Retail TouchPoints

JANUARY 27, 2021

The past six months have been tough, even punishing, for many retailers, but there was good news this past holiday season. According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. Challenge 2: Consumer Confidence — Slow to Recover.

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 237

Shipping Costs Shipping eCommerce Small Business Retail 237

RTP blog

FEBRUARY 11, 2019

By Mitch Doust, Cover Genius It’s no secret that consumer power is on the rise. It’s become one of the largest challenges facing online retailers and e-Commerce companies today. Translation: consumer experience. Retailers can guarantee this through secure payments, world-class returns and seamless insurance offerings.

eCommerce 150

eCommerce Consumer Payment Services eCommerce Platforms 150

Retail TouchPoints

AUGUST 17, 2021

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. Price Optimization is for all Retailers.

Retail 306

Retail Payments Payment Services Customer Experience 306

365 Retail

APRIL 20, 2022

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology company Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. It ticks all the boxes for a consumer when it comes to delivery.”.

Online Retail 62

Online Retail Retail Omnichannel Shipping 62

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion.

Webinar 271

Webinar Payment Services Shipping Costs Retail 271

Retail TouchPoints

MARCH 6, 2023

Meanwhile, the process has the potential to be particularly scattershot in retail; an industry in which many brands traditionally experience short decision-making cycles. So with that in mind, and with consumers bombarded by brand messaging, the key is to influence and to engage.

Retail 275

Retail Customer Experience Consumer Marketing 275

Retail TouchPoints

FEBRUARY 28, 2024

Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok. Authentic has been on its own shopping spree in recent months.

Recommendation 226

Recommendation Online Retail Technology Improvements 226

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JANUARY 3, 2022

of all holiday retail revenue and representing an 11.3% The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

Merchant Services 277

Merchant Services Customer Retail Customer Experience 277

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

Shipping Costs 240

Shipping Costs Retail Fulfillment Channel 240

Forrester eCommerce

JULY 27, 2017

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and retaining store customers. What is digital retail theater?

Technology 257

Technology Customer Retail Consumer 257

Wiser

AUGUST 18, 2020

Dynamic pricing in online retail has come a long way as a pricing strategy. It is defined as a strategy that allows retailers to respond in real-time to supply and demand levers. Online retail is an incredibly competitive space. Of course, pricing isn’t everything in retail.

Shipping Costs 78

Shipping Costs Online Retail Retail Reference 78

365 Retail

DECEMBER 21, 2022

Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still recovering from the pandemic. . But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Omnichannel Retail.

Retail 132

Retail Clothing Technology Accessories 132

365 Retail

NOVEMBER 30, 2022

LabTech , owner of the world-famous Camden Market, has announced the launch of its partnership with Good Sixty , the sustainable online marketplace for independent retailers and producers. Forty of Camden Market’s traders have signed up with nearly 2,000 products on offer, representing the first retail-only platform from Good Sixty.

Online Retail 57

Online Retail Small Business Retail Marketing Retail 57

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Emerging Consumer Trends. A Look at the Market.

Retail 277

Retail Leisure Fulfillment Operations 277

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. But is there anything your retail business can do to profit from AI? When it comes to ecommerce, the answer is a resounding “yes.”

eCommerce 277

eCommerce Multi-channel Multichannel Channel 277

Retail TouchPoints

AUGUST 17, 2021

Retailers know that instead of being ahead of the curve, they need to be IN the curve, responding to changes as they happen. For pureplay online retailers, this is standard stuff. It’s no longer a given that retailers actually have to dedicate store space to hold stock. Embrace Technology. Physical Flexibility.

Retail 279

Retail Social Media Events Technology 279

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. This can be even more challenging as COVID-19 accelerated the move to online shopping more than any other time in history. Before the pandemic, ecommerce accounted for approximately 16% of all retail.

Payment Services 261

Payment Services Retail Multi-channel Payments 261

UpSellIt

JUNE 26, 2023

The model serves as a win-win strategy, benefiting affiliates, businesses, and consumers alike. It has become a significant component of the digital marketing landscape, driving sales and fostering collaborations between brands and independent marketers in the ever-expanding online marketplace.

Technology 78

Technology Payment Services Payments Merchant Services 78