Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic. This year, there will be 4.2

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping. Still, nothing could have fully prepared retailers — both online and in the physical world — for COVID-19.

Technology 203

Technology eCommerce Retail Merchant Services 203

Retail TouchPoints

SEPTEMBER 2, 2022

The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. New tools make data available to retailers like never before and are the linchpin to improving efficiencies, reducing waste, saving energy and assessing overall carbon footprint.

Online Retail 232

Online Retail Shipping Costs Retail Supplies 232

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

Retail 290

Retail Customer Experience Customer Retention Technology 290

Retail Technology Review

JULY 7, 2020

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

Online Retail 158

Online Retail Retail eCommerce Consumer 158

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis. How Can Frooition Help?

Online Retail 105

Online Retail Small Business Retail Retail B2C 105

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

Retail TouchPoints

FEBRUARY 16, 2024

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. Consumers are only one click away from retailers at all times.

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Customer Experience Payment Services Improvements Customer 255

UpSellIt

JUNE 26, 2023

The model serves as a win-win strategy, benefiting affiliates, businesses, and consumers alike. It has become a significant component of the digital marketing landscape, driving sales and fostering collaborations between brands and independent marketers in the ever-expanding online marketplace.

Technology 78

Technology Payment Services Payments Merchant Services 78

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 223

Shipping Costs Shipping eCommerce Small Business Retail 223

365 Retail

NOVEMBER 29, 2023

Registration for the Retail Technology Show (RTS), the leading event that connects the industry’s changemakers and brings together Europe’s most forward-thinking retailers and leading tech innovators, is now open. Meanwhile, a new dedicated Ecommerce Pavilion will showcase the latest technologies for digital commerce.

Technology 58

Technology Retail Events Payment Services 58

Retail TouchPoints

FEBRUARY 28, 2024

Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok.

Recommendation 212

Recommendation Online Retail Technology Improvements 212

Forrester eCommerce

JULY 27, 2017

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and retaining store customers. What is digital retail theater?

Technology 254

Technology Customer Retail Consumer 254

365 Retail

OCTOBER 27, 2022

On top of that, hiring the best talent is a worthwhile investment as they can make a campaign strong and attractive to consumers. The post The Money Quarter – how online retailers can win appeared first on 365 RETAIL | Retail Technology News. 6 – Funding.

Online Retail 98

Online Retail Retail Supplies Banking 98

RTP blog

MAY 26, 2017

These questions have become so prevalent in retail organizations that headlines now pose them not only to retailers under fire, but also to consumers, who today — as never before — question whether retailers can be trusted with their personal information.

Management 150

Management Consumer Document Retail 150

365 Retail

APRIL 20, 2022

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology company Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. It ticks all the boxes for a consumer when it comes to delivery.”.

Online Retail 63

Online Retail Retail Omnichannel Shipping 63

ESW

JUNE 23, 2023

trillion by 2026, making up 27% of all retail sales. And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

RTP blog

FEBRUARY 11, 2019

By Mitch Doust, Cover Genius It’s no secret that consumer power is on the rise. It’s become one of the largest challenges facing online retailers and e-Commerce companies today. Translation: consumer experience. Providing the right product at the right time puts consumers in the driver’s seat and provides peace of mind.

eCommerce 150

eCommerce Consumer Payment Services eCommerce Platforms 150

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 268

Merchant Services Payment Services Payments Retail 268

Retail TouchPoints

JUNE 8, 2020

Near-field communication (NFC) is similar to radio-frequency identification (RFID) technology, except that NFC only allows devices to connect and share information if they’re within about four inches of each other. Can fraudsters exploit NFC technology? How can consumers stay safe while using contactless payments?

Payment Services 210

Payment Services Consumer Vend Point of Sale 210

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. But is there anything your retail business can do to profit from AI? When it comes to ecommerce, the answer is a resounding “yes.”

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eCommerce Multi-channel Multichannel Channel 273

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether. Know your customer.

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Customer Social Media Recommendation Presentation 255

Retail TouchPoints

JANUARY 9, 2024

Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions. One example was the surge in ecommerce during the pandemic, which drove supply chain activity.

Supplies 241

Supplies Shipping Costs Small Business Retail Recommendation 241

Retail TouchPoints

AUGUST 26, 2022

million for selling consumers’ personal information without informing them first and not processing customer requests to opt out of sale of their data, in violation of the California Consumer Privacy Act (CCPA). Follow the law, do right by consumers, and process opt-out requests made via user-enabled global privacy controls.”.

Information 273

Information Consumer Recommendation Online Retail 273

Wiser

AUGUST 18, 2020

Dynamic pricing in online retail has come a long way as a pricing strategy. It is defined as a strategy that allows retailers to respond in real-time to supply and demand levers. Online retail is an incredibly competitive space. Keep up with the Competition. Dynamic Pricing Must Work Around the Clock.

Shipping Costs 78

Shipping Costs Online Retail Retail Reference 78

RetailMinded

APRIL 3, 2022

In-depth research conducted with the leaders of 500 of the nation’s most influential retailers has revealed what technologies will be at the forefront of retail strategies for the year ahead. It comes as growth projections estimate that by 2023, online ecommerce sales will exceed $29.7 trillion worldwide.

Merchant Services 83

Merchant Services eCommerce Banking Technology 83

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 282

Payments Omnichannel Payment Services Consumer 282

365 Retail

NOVEMBER 30, 2022

The online marketplace was set up to highlight the benefits of shopping with independents, given the 60% greater economic benefit this brings to local communities. Recent research from consumer and location intelligence specialist CACI has shown consumer sentiment around the blurring of offline and online shopping experiences.

Online Retail 58

Online Retail Small Business Retail Marketing Retail 58

Retail TouchPoints

JANUARY 25, 2024

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Passwords are at the heart of the issue and account for 30% of all abandoned online purchases.

Payment Services 249

Payment Services Cryptography Payments Improvements 249

Retail Technology Review

JULY 20, 2020

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.

Consumer 79

Consumer Online Retail Retail Internet Retail 79

Forrester eCommerce

AUGUST 23, 2018

In these posts he focuses on how technology is fundamentally changing the way we interact with the world around us and how that change is grounded in evolution. In the past few months, my colleague James McQuivey has written several blogs about the exciting times we live in. His research shows that our uniquely evolved […].

Consumer 170

Consumer Technology Blog Social Media 170

Retail Technology Review

SEPTEMBER 17, 2019

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers).

Online Retail 79

Online Retail Customer Retail Customer Experience 79

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Retail 285

Retail Gifts Recommendation Consumer 285

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. The dramatic online retail boom of the stay-at-home pandemic era seems to have come to a decisive end. . But despite growth slowing, revenues from online sales continue to be strong and vastly outstrip pre-pandemic revenues. eCommerce growth was 6.7

Technology 62

Technology B2C Retail eCommerce Technology 62

Retail TouchPoints

MAY 2, 2022

But alongside that dizzying sales growth, we’ve also witnessed a growing consciousness about how damaging all of those online sales are to the environment, and throughout the product lifecycle, from manufacturing to delivery to eventual disposal. Fortunately, research shows that 73% of returns can be remedied by retailers themselves.

eCommerce 320

eCommerce Shipping Costs B2B Clothing 320

Retail TouchPoints

SEPTEMBER 19, 2022

1, 2022 Purple acquired Advanced Comfort Technologies, Inc., The appointment of Haynor, a 30-year supply chain veteran, positioned Purple to strengthen its business through direct-to-consumer channels, brick-and-mortar retail, third-party online retailers and owned retail showrooms.

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Management Supplies Technology Online Retail 226

Retail TouchPoints

NOVEMBER 15, 2023

Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. billion in sales revenue — it also comes with risks.

eCommerce 304

eCommerce Improvements Operations Consumer 304