Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Therefore, this post will cover everything you need to know about choosing the right credit card processing company.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

FEBRUARY 13, 2023

Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Fraud resulting from relationship, product and service scams combined represented 22% of total fraud. Fortunately, newer technologies like graph databases and machine learning do that.

Merchant Services 288

Merchant Services Payment Services Technology eCommerce 288

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. As evidenced by the data showing U.S.

Payment Services 288

Payment Services Merchant Services Payments Point of Sale 288

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic. This year, there will be 4.2

Payment Services 167

Payment Services Payments Small Business Retail Technology 167

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 356

Payment Services Cryptocurrencies Social Media Telecommunications 356

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments. Consumers value the convenience these offer.

Customer Retention 264

Customer Retention Payment Services Gifts Marketing 264

RetailMinded

MARCH 9, 2023

For many, payment management can be challenging to tackle. However, starting on the right track regarding the payment aspect is crucial to ensure a seamless flow of operations. Luckily, the advancement in technology makes the payment administration task manageable.

Payment Services 52

Payment Services Shipping Costs Shopping Carts Operations 52

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Earlier this year, Amazon piloted the RFID-enabled Just Walk Out technology for a few games at Climate Pledge Arena, home of the NHL’s Seattle Kraken.

Apparel 277

Apparel Technology Payment Services Games 277

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services 246

Payment Services Operations Fulfillment Supplies 246

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 299

Payment Services Point of Sale Retail POS 299

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015. billion, according to IBISWorld.

Merchant Services 130

Merchant Services Payment Services Payments Consumer 130

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

365 Retail

FEBRUARY 1, 2024

This, however, is a different consumer. With such habits, the smallest friction in the purchase journey can leave a sour taste in the consumer’s mouth. Now more than ever, the finer details of a business, such as the payment terminal, can be the difference between a good and an average shopping experience.

Payment Services 52

Payment Services Merchant Services Consumer Banking 52

Retail TouchPoints

SEPTEMBER 9, 2022

The Rosie platform supports local and independent grocers across more than 40 states by facilitating the use of branded ecommerce websites and mobile apps. Rosie’s tools help grocers develop a strong online presence and guide consumers to local stores. These tools power order flow, fulfillment and afford customer insights.

eCommerce Platforms 293

eCommerce Platforms Payment Services eCommerce Fulfillment 293

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses.

POS 277

POS Payment Services Merchant Services Retail 277

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

RTP blog

JUNE 18, 2018

As many as 23 of the world’s top 25 retailers use the mainframe to make sure they can provide their customers with the personalized service today’s consumer craves. z13 is capable of processing 2.5 Retail transactions — often involving credit cards — require secure processing.

Merchant Services 150

Merchant Services Payment Services Retail Supplies 150

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 64

Payment Services Mobile Payments POS Banking 64

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 277

Payment Services Retail POS Operations 277

Retail TouchPoints

MARCH 21, 2022

With Verizon’s recent expansion of our 5G Ultra Wideband network , which now covers more than 100 million people, it’s easier than ever for small and mid-sized business retailers to access 5G and maximize their technology adoption in the same way that large enterprises do. 5G can Drive Consumer Engagement. Improved Customer Experience.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. And NFC payments offer the same level of security as EMV-chip enabled cards. Here’s what U.S.

Payment Services 213

Payment Services Consumer Vend Point of Sale 213

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time. I’ll help you decide.

Payment Services 278

Payment Services POS Operations Technology 278

Retail TouchPoints

MARCH 18, 2024

Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations. While there is some resistance to self-service POS, the efficiency and cost-effectiveness can’t be overlooked,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

POS 253

POS Payment Services Customer Experience Operations 253

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Voice Commerce Voice commerce doesn’t rely on a traditional visual user interface to facilitate shopping.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

FEBRUARY 8, 2024

These experiences could go further through partnerships with supermarkets, where a QR code enables the consumer to fill their shopping basket with all the ingredients for a week’s worth of recipes and buy them with one tap on their mobile device. Lucy Cunningham is Enterprise Sales Director at InfoSum.

Payments 311

Payments Payment Services Retail Channel 311

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. Rather than letting COVID-related business slowdowns get the best of them, many have invested stimulus money in technology solutions, enabling them to survive and compete in a world forever changed by 2020. Investing in Technology Crucial.

Payment Services 279

Payment Services Small Business Retail Banking Operations 279

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

Payment Services 264

Payment Services Fulfillment Operations Technology 264

Retail TouchPoints

FEBRUARY 16, 2022

How will we pay for goods and services? Current regulations stipulate that the taxation of services is based on the location or habitual residence of the buyer, while the taxation of physical goods is based on the ship-to location or jurisdiction. Brands will need to invest in compliance. Payments could look very different.

Payment Services 264

Payment Services Cryptocurrencies Information Consumer 264

Retail TouchPoints

FEBRUARY 2, 2024

Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. It’s about figuring out what your customers and employees want and then aligning those expectations back to pieces of technology that deliver on that promise. ” As was often the case, Jobs was ahead of his time.

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Omnichannel Payment Services Technology Banking 313

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 233

Consumer Payment Services Point of Sale POS 233

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. Credit card security is on the rise, and merchants need to let consumers know they’re protected.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

SEPTEMBER 13, 2023

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. Recent data shows that overall U.S. retail sales have increased 8.8%

Shipping Costs 275

Shipping Costs Payment Services Banking Retail 275

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? A unique key pair is created for every website, service and app that the consumer needs to access, and is tied to a specific site or application.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Algopix

DECEMBER 17, 2023

In this comprehensive guide, we embark on an in-depth exploration of the intricacies of multichannel selling, unraveling the layers of complexity that businesses navigate, and shining a spotlight on the pivotal role of multichannel listing software in simplifying this multifaceted process.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Retail TouchPoints

MAY 30, 2023

New Quick Six Concept Offers Easy Access to Amusement Park Essentials The Coca-Cola Company and Six Flags have teamed up to launch a frictionless micro-market experience at Six Flags Great Adventure in New Jersey using Amazon’s JWO technology.

Events 267

Events Payment Services Travel Technology 267

Ecommerce Platforms

JULY 27, 2021

The best payment gateway for Shopify is the solution which allows business owners to sell products and services online. However, it’s still up to you to make sure you can process transactions safely and quickly with potential customers. Best Payment Gateways for Shopify: Shopify Payments. Pricing ??.

Merchant Services 104

Merchant Services Payment Services Payments Shopify 104