RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 71

Customer Experience Customer Customer Data Customer Loyalty 71

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Message Delivery Our omnichannel strategy keeps your brand front and center for your audience, regardless of their preferred device.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

Kissmetrics

JANUARY 17, 2022

Keep in mind that different approaches might be more effective based on your audience, industry, and business model. Segmentation helps brands to understand their customers better and target their products accordingly. You can also use segmentation to identify where the customer is in their journey or to encourage sales.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways. Is it user-friendly? 

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Retail TouchPoints

FEBRUARY 28, 2023

Put simply, Marketing in the Moment is the next evolution in personalization and a way for retailers to connect with their customers using all the information available to them in the most effective way possible. Tim Mason is CEO at Eagle Eye. He joined as chairman in January 2016, moving to CEO in September 2016.

Retail 255

Retail Books Consumer Social Media 255

Retail TouchPoints

FEBRUARY 18, 2021

“There are some business types — for example large grocery or big box stores — where appointments may not be a requirement in the future,” said Cimarron Buser, President and CEO of the Appointment Scheduling & Booking Industry Association (ASBIA) in an interview with Retail TouchPoints.

Retail 279

Retail Beauty and Health Books Omnichannel 279

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  We break each metric down by industry and merchant size. 

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Smile.io

JANUARY 23, 2023

The food and beverage industry is one industry that relies on repeat purchases and brand loyalty to succeed. Think of all of your favorite food and beverage products and the loyalty that is associated with them. The food and beverage industry within DTC sees about 1/3 of customers shop for the same brand repeatedly.

Food and Beverages 86

Food and Beverages Social Media Customer Loyalty Reference 86

Omnisend

APRIL 26, 2021

With more and more people shopping online each year, the global ecommerce industry is booming like never before. Enter, home goods and furniture ecommerce, an industry that’s booming online, as more people are staying at home and taking care of their nests. In 2020, the furniture industry grew to $115.2 Reading Time: 9 minutes.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Net Promoter Score (NPS): NPS indicates the likelihood of customers recommending your brand to others.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

DECEMBER 7, 2021

Creating a Seamless Omnichannel Customer Experience. The omnichannel customer experience provides customers with a simple, easy-to-use shopping experience, regardless of whether you choose to shop online or in brick-and-mortar shops. . Providing Customers with a Personalised Retail Experience.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

Ecommerce Platforms

OCTOBER 4, 2022

There are over 20 themes to choose from, inspired by various industries. You can choose fonts, change your website’s color scheme, add content, customize images, and more. Benefit from omnichannel selling by managing multiple sales channels simultaneously. Data Analytics. Sales Channel Management. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Payoneer

FEBRUARY 22, 2023

However, Nigeria’s lack of a unified system for data archiving and digital identification has impeded the growth of the digital economy and eCommerce sector. However, more favorable policies could unleash the full growth potential of the industry.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

JULY 26, 2023

With ecommerce already on the upswing and expected to grow to one-quarter of all global retail sales by 2026, retailers have a golden opportunity to capitalize on this disruptive time and protect their brand against future supply chain bottlenecks while establishing themselves as industry leaders.

Fulfillment 185

Fulfillment Operations Shipping Costs Order Fulfillment 185

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Retalon

APRIL 27, 2021

How is retail digital transformation changing the industry? Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. Retailers now integrate their online and brick-and-mortar operations to become omnichannel businesses.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

NOVEMBER 27, 2019

Both of these tools are market leaders in the payment industry, with features that have transformed the way that we pay for the things that we need. Another point to note is that there are additional fees that you might end up paying for Square if you want to access advanced tools like payroll ($34 per month) , or customer loyalty features.

Payment Services 104

Payment Services Merchant Services Payments POS 104

Optimizely

MARCH 27, 2018

Here are the top strategic takeaways from leading industry executives who spoke at Shoptalk. Omnichannel takes over the organization. “To We have a team that is focused on omnichannel experiences so we don’t just fall back into our channel silos.”. Customer data creates seamless customer experiences.

B2C 150

B2C Omnichannel Channel Customer Experience 150

Retail TouchPoints

DECEMBER 3, 2021

The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. For many retailers, margins have been tight in 2021, particularly as the industry is rocked by labor shortages and supply chain commotion. A unique opportunity: promotions.

Shipping Costs 246

Shipping Costs eCommerce Customer Loyalty Information 246

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

iVend

MARCH 11, 2024

It provides key information about the growth potential, long-term viability and sustainability of the business **, and a higher net margin than industry averages is a strong indicator that a retailer has a competitive edge. Loyalty Programs Loyalty is part of the iVend integrated retail technology platform.

POS 52

POS Customer Loyalty Retail Payments 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

The ability to search for products from anywhere in the store when customers are looking for something will enhance the customer experience and benefit your store chain in several important ways. For starters, your sales staff won’t have to go to the front of the store every time a customer asks a question about a product.

Payment Services 74

Payment Services POS Mobile Operations 74

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Smile.io

OCTOBER 30, 2023

allowing you to visually showcase the benefits customers can receive. answering all customer questions.  Reward customers for omnichannel engagement  From Shop Pay to Shopify POS, Shopify Plus is packed full of features that enable ecommerce brands to optimize conversions, reach more customers, and scale faster than ever.

Shopify 73

Shopify Merchant Services POS Omnichannel 73

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. Open architecture takes an API-first approach that enables developers and tech teams to easily integrate personalization into the customer shopping journey.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Omnisend

MAY 22, 2023

Snap Supplements maintains the supplement-style email structure that works well for their industry: They’ve categorized their products in terms of benefits for dads, and, similar to Hallmark, leading with a dad-oriented image. #3 . #2 Snap Supplements: “Last chance for Dad’s day deals!”

Gifts 78

Gifts Apparel Clothing Hobbies 78

Ecommerce Platforms

JANUARY 18, 2021

Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory. Integrated payments: These include mobile payments, refunds, compliance, and flexible payments, whether customers are in-store or online. . Customer profiles.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Omnisend

FEBRUARY 8, 2023

But to set up an omnichannel campaign, you will need subscriber and customer data to flow seamlessly between channels. A good email automation software allows you to create workflows that integrate channels like SMS, Facebook Messenger, and WhatsApp into how you communicate with customers. 5Capterra: 4.5/5 5Capterra: 4.7/5

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Algopix

JULY 24, 2023

This feature prevents overselling and stockouts, minimizing the risk of disappointing customers. Customer Information Management Managing customer information effectively is crucial for personalized service and targeted marketing efforts. Security Measures Data security is paramount in eCommerce.

Payment Services 78

Payment Services Merchant Services Operations Management 78

GetElastic

AUGUST 11, 2021

Headless” is a concept that has gained increasing popularity in recent years, across a variety of application types, use-cases, and industries. The result is a rapid ROI for their clients who are delivering data and insight-driven customer experiences that drive deeper, more valuable customer relationships. Contentful.

Management 148

Management eCommerce Multi-channel Channel 148

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Mobile checkout.

POS 118

POS Payment Services Merchant Services lightspeed 118