Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Wiser

AUGUST 21, 2023

From leveraging social media to utilizing influencers, and from creating engaging content to offering irresistible deals, these methods are designed to elevate your brand and make your product launch a resounding success. Lastly, new product marketing aims to gather customer data and feedback for continuous improvement.

Social Media 146

Social Media Webinar Demo Consumer 146

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards.

Social Media 253

Social Media Consumer Information Marketing 253

Optimizely

JUNE 8, 2020

The answers lie with your Customer Data Platform (CDP). Your CDP is the most essential part of your tech stack, designed to centralize all of your customer data, all of their their events and all of their interactions with your brand. How should I introduce my brand and my products to them? How do I convert them?

Customer 195

Customer Social Media Customer Data Events 195

MagentoBrain

MAY 23, 2023

It provides customers with rewards for repeat purchases, which can help increase their attachment to your brand. A well-designed loyalty program can also help you collect valuable customer data and insights, which can inform your marketing and sales strategies. It strengthens the community and fosters connections among members.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Retail TouchPoints

AUGUST 25, 2023

What events are pushing people into stores? For CPG brands, this is a prime opportunity to prioritize their consumer communications and use data from these interactions to home in on their most effective marketing strategies. How can we better optimize marketing budgets?

Retail 233

Retail Social Media Consumer Channel 233

Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. According to Global Web Index, in the U.S.,

Retail 274

Retail Social Media Channel Multichannel 274

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 286

Retail Customer Data Customer Experience Social Media 286

Retail TouchPoints

SEPTEMBER 12, 2022

A logistics director who was hired in January 2022 focuses on assessing service-level agreements for these partners, conducts competitive analysis and examines customer data to gauge how fulfillment providers are performing.

Social Media 235

Social Media Shipping Costs Customer Experience Consumer 235

Retail TouchPoints

MAY 8, 2024

When consumers click to branded ecommerce sites via paid search and social campaigns, they are forced to navigate a series of experience frustrations, such as the slow page loads that plague 40% of all site visits. Success lies in understanding customer data and using digital experience insights to improve CX across the board.

Merchant Services 230

Merchant Services eCommerce Channel Mobile 230

365 Retail

MAY 10, 2024

They’re talking with or messaging customer service. They’re following you and talking about your products on social media. What are data gaps and how do they affect my ability to market effectively with first-party data? Exactly what they sound like, data gaps are the gaps organisations have in their customer data.

White Paper 117

White Paper Retail Information Customer Data 117

GetElastic

NOVEMBER 7, 2022

It’s an excellent way to reach new customers who are craving both the social engagement or community of a live feed, and who consider influencers a form of social proof, instilling confidence in a brand or product. Do you have an existing presence on social media today with an influencer marketing budget and a plan?

Apparel 147

Apparel Clothing Events Outdoor 147

Retail TouchPoints

FEBRUARY 28, 2023

Put simply, Marketing in the Moment is the next evolution in personalization and a way for retailers to connect with their customers using all the information available to them in the most effective way possible. Current weather, seasonality, sporting events and community events are all examples of what makes up the environmental context. 

Retail 246

Retail Books Consumer Social Media 246

Omnisend

NOVEMBER 11, 2022

It offers tools for nearly everything, from email marketing to automations, and social media posts to SEO. Best used for: Creating emails and social media posts from scratch Keeping track of customers and subscribers, thanks to its built-in CRM Nurturing sales leads. Social Wix apps. Social Stream.

Social Media 97

Social Media Payments Shipping Costs Payment Services 97

Optimizely

NOVEMBER 14, 2019

On average, these loyal customers spend 67% more than new ones. Not only do these customers spend more, but they’re also more engaged with your brand – they open your emails, follow you on social media and are active in your community. Also, use seasonal sales to excite these customers.

Improvements 207

Improvements Social Media Events Customer Experience 207

Optimizely

FEBRUARY 19, 2021

Assuming you’re running your business with the assistance of a CDP (Customer Data Platform), ESP (Email Service Provider) or CRM (Customer Relationship Management), any one of these programs can be integrated with a direct mail marketing campaign. For the purposes of this blog, let’s stick with the example of the CDP.

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

365 Retail

JANUARY 29, 2024

Data-Driven Decision Making The success of sportsbooks is heavily reliant on data analytics to understand customer preferences and behavior. Retailers can implement similar strategies by collecting and analyzing customer data to tailor their product offerings, marketing campaigns, and overall business strategy.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

365 Retail

MAY 15, 2024

In this final installment of our three-part series, where we: Part one: Unpacked how to unlock the power of first-party data Part two: Answered your most burning first-party data questions Matthew Biboud Lubeck, VP of Amperity EMEA We now deep dive into the dos and don’ts of first-party data.

Retail 57

Retail Customer Data Social Media Management 57

Smile.io

MAY 15, 2024

Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. Monitor metrics like customer lifetime value (CLV), returning visitor rates, website session time, pages per visit, bounce rate, conversion rates, customer acquisition costs, and more.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

365 Retail

APRIL 19, 2024

Customer journey personalisation Salesforce Einstein helps marketers dynamically map and personalize customer journeys based on customer data analysis and audience segmentation. The post Salesforce Einstein for marketing: essential applications and features appeared first on Retail News and Events.

Marketing 52

Marketing Social Media Live Chat Channel 52

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Hit Your Target with Smart Social Ad Campaigns. 10:30 AM – 11:00 AM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

Harnessing the Power of Personalization In the age of data-driven marketing, personalization is the key to capturing the attention and loyalty of your customers. Use your customer data to tailor your back-to-school promotions and recommendations. You could also use social media for interactive giveaways.

Retail 67

Retail Social Media Consumer Electronics Payments 67

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

ROI Revolution

MAY 6, 2021

Users are now required to provide explicit permission for apps to collect and share data. Apple announced at its April 20th announcement event that the update would be released. At an event on April 20th, Apple announced that Apple’s iOS 14.5 Apple is hosting its first event of the year today , on April 20, 2021, at 1 PM ET.

eCommerce 158

eCommerce Marketing Events Download 158

365 Retail

JUNE 5, 2024

When used correctly, customer loyalty programs can be a game-changer in retail, and Starbucks’ success story is testament to that. Costco, the multibillion dollar global retailer is also a fantastic example of a business that implements customer loyalty programs the right way.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Korona

OCTOBER 18, 2021

Get people to follow and engage with your museum on social media. Install screens with videos recounting stories related historical events or milestones–or better yet, fill your walls with screen projection technology like the Van Gogh Exhibit. Hold live theatre performances that reenact events from your exhibits.

Social Media 52

Social Media POS Events Games 52

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. For instance, you can assign points to customers whenever they refer a friend, or make a purchase. Go to the top.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

365 Retail

JUNE 22, 2021

Some retailers are considering the likes of Instagram and Facebook to host their livestream events. However, livestream through social media channels adds another barrier between the customer and their eventual purchase. What’s more, viewers on livestreams situated on social media only stay for 1-2 minutes.

Social Media 89

Social Media Technology Channel Consumer 89

RTP blog

MARCH 15, 2019

holiday themed) or event-related (e.g., However, if you’re only diving into the world of pop-up stores to boost seasonal or event-driven sales, you’re missing the true value they can add to your business long term. Data and consumer feedback are two of the most valuable commodities in modern retail. Consumer Engagement.

Events 150

Events Social Media Consumer Banking 150

Korona

OCTOBER 12, 2022

When liquor store owners create opportunities to interact and mingle with customers, they learn a lot about each buyer and gain valuable information about consumer preferences and favorites. Therefore, running in-store promotions, such as wine and liquor tastings, mixology classes, and other experiential events, can be very beneficial.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

When liquor store owners create opportunities to interact and mingle with customers, they learn a lot about each buyer and gain valuable information about consumer preferences and favorites. Therefore, running in-store promotions, such as wine and liquor tastings, mixology classes, and other experiential events, can be very beneficial.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

365 Retail

OCTOBER 4, 2023

Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape. To make the most of your budget, it’s vital to accurately measure Customer Lifetime Value (CLV) and set appropriate thresholds for acquiring and retargeting high-value customers.

Retail 62

Retail Customer Data Channel Improvements 62

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product.

Customer Experience 78

Customer Experience Customer Multichannel Social Media 78

ROI Revolution

JULY 25, 2019

Before that , we learned about Google Marketing Live 2019 , the anniversary of GDPR and what it meant for collecting customer data , how marketers are using artificial intelligence, and more. . Even more surprising than that, retailers outside of Amazon saw a 66% lift in revenue during the two-day event.

Marketing 68

Marketing Social Media Cryptocurrencies Cryptography 68

GetElastic

NOVEMBER 26, 2018

ML allows organizations to utilize past and present customer data to project future behavior and commerce trends. ML can monitor customers better by delivering stronger data on who the customers are and what they want, when they want it.  

B2B 136

B2B B2C Mobile Social Media 136