Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand.

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 276

Social Media Multi-channel Customer Loyalty Shopify 276

iVend

AUGUST 6, 2023

Reporting has always been important in retail – understanding sales tracking figures, inventory levels and the impact of marketing for example. But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more.

POS 92

POS Point of Sale Retail Multi-channel 92

Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 225

eCommerce Order Fulfillment Fulfillment Multi-channel 225

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

Merchant Services 239

Merchant Services Payment Services Payments Banking 239

Retail TouchPoints

AUGUST 9, 2021

These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. Many companies are accustomed to viewing performance by channel, by store or by product. Are existing customers sticking around? That needs to change.

Customer 299

Customer Multi-channel B2C Omnichannel 299

RTP blog

MARCH 19, 2018

By Thomas Hill, Kx Systems Real-time is the latest in a long line of terminology infiltrating the world of retail. Real-time retail technologies may or may not have been invented by Amazon, but Amazon has enabled their exponential growth and exploited them to become dominant in the new retail market.

Consumer 150

Consumer Retail Multi-channel Toys 150

Steve Dennis

JULY 23, 2018

For the last five years or so much of retail has been obsessed with becoming “omni-channel.” The point is not to be everywhere, but to eliminate friction and be remarkable and relevant in the places along the customer journey where it really matters. That’s likely to end badly. Silo-ed inventory.

Multi-channel 68

Multi-channel eCommerce Retail Channel 68

iVend

MAY 18, 2021

Walk down any high street and you’ll see evidence of one of the growing trends in retail – the rise of the thrift store. Case study Land of Lincoln Goodwill Industries forays into 21st century retail with iVend Retail. All of which means that the thrift store has well and truly come into the retail mainstream.

Multi-channel 52

Multi-channel Retail POS Payment Services 52

Steve Dennis

OCTOBER 27, 2021

A new batch of small store formats from a variety of retailers are being rolled out. For decades, many of the top names in retail found success by opening an ever expanding fleet of superstores and big box “category killers.” In the past, some national retailers have also shrunk their footprint for entry into second tier cities.

Department Stores 109

Department Stores Retail Multi-channel eCommerce 109

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. On the checkout landing page, customers can choose the date, time, and pickup location.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

365 Retail

AUGUST 17, 2022

To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. Perfecting the retail personalisation journey. With that, marketers can start to build impactful strategies toward improving the customer journey.”. And he’s not alone.

Games 57

Games Marketing Multi-channel B2C 57

Korona

FEBRUARY 13, 2023

To grow your retail business in today’s landscape, you must go beyond your website or physical store. It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

JANUARY 12, 2021

This review reveals how Oracle NetSuite can help your retail business grow. Distribution and Retail brands. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. What’s a Next-Gen Store? Manufacturing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Dynamic Action

JULY 23, 2021

Introducing DynamicRecipes [Customer]. Equipping retailers with AI driven automation to cultivate and retain their most profitable customers across their Email, CDP, and Display Targeting systems and partners. The rise of retail data platforms has provided unprecedente d access to customer purchase and activity data.

Customer 62

Customer Multi-channel Outdoor Channel 62

Pivotree Blog

SEPTEMBER 28, 2023

About Pivotree Pivotree, a leader in frictionless commerce, designs, builds and manages digital platforms in Commerce, Data Management, and Supply Chain for over 250 major retail and branded manufacturers globally. About Stibo Stibo Systems is the global leader in multi domain Master Data Management (MDM) solutions.

Management 52

Management Webinar Multi-channel Supplies 52

Ecommerce Platforms

FEBRUARY 9, 2023

We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go. Use the built-in 1D and 2D barcode scanner to ring up customers by scanning products.

POS 104

POS Shopify Merchant Services Channel 104

365 Retail

FEBRUARY 23, 2022

But retail subscription services aren’t a new phenomenon: magazine and newspaper services have been around for decades while Blockbuster gave way to Amazon Lovefilm (its DVD rental service) before streaming took over. . The rise of hybrid retail. 45% of consumers streamed live television at least weekly, up from 20% in 2017. .

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever.

Retail 308

Retail Games Leisure Multi-channel 308

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Algopix

DECEMBER 2, 2020

Customer experiences are the ultimate deciding factor that separates successful companies from the rest. That’s why so many organizations now use artificial intelligence (AI) to create an exceptional retail experience. Retailers must aim to make switching among these sales channels easy. Catalog Price Optimization.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. Brands must have seamless integrations between channels and expedited shipping options.

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 144

Consumer Payment Services Fulfillment Multi-channel 144

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. Why should marketers care about headless commerce?

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Retalon

APRIL 27, 2021

How is retail digital transformation changing the industry? Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. The top ways digital transformation is changing retail.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

AUGUST 13, 2021

The product allows businesses to handle every aspect of a retail business. The QuickBooks system offers so many features that make it an all-in-one solution for retail businesses in-store or online. That said, the QuickBooks system is available in three packages: Basic, Pro, and Multi-store. Inventory Management.

POS 104

POS Merchant Services Payment Services Point of Sale 104

ESW

JULY 22, 2019

Below are three of the biggest challenges an eCommerce brand faces when it tackles a multi-platform integration. Anticipating and Meeting Demand Across Sales Channels. By synchronizing and using customer data, you will be better able to predict sales demand across all channels and how much inventory you will need to meet that demand.

eCommerce 60

eCommerce Payment Services Multi-channel Shipping Costs 60

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Improved data management: Integrating Amazon and Shopify centralize your sales and customer data, making informed business decisions easier.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Inflow Insights

DECEMBER 9, 2019

Shopify Plus and Magento 2 Commerce are two of the most popular eCommerce platforms for mid-market and enterprise-level online retailers. Then, we’ll zoom in a bit further on their most important aspects for retailers to see if they match your store’s requirements. Shopify’s own brand began by servicing smaller retailers.

Magento 148

Magento Shopify Payment Services Shipping Costs 148

Ecommerce Platforms

OCTOBER 27, 2022

Shopify has its own comprehensive tool, which makes it easy to store inventory across the globe, and access a host of valuable data points, including order tracking, customer data, and inventory labels. Shopify boasts a rapid 2 day delivery time, so you can reach your customers faster and deliver a phenomenal experience.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Ecommerce Platforms

FEBRUARY 23, 2021

There’s also the option to keep your store secure with multi-layer security and DDoS protection. Wholesale channels. Another benefit of Magento for your ecommerce website is the product suggestions, which you can built with automated rules that determine which products you’re going to recommend to individual customers.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Omnisend

JANUARY 6, 2021

Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Type of Automation Conversion Rate Lift Over Campaigns Abandoned Cart 42.64% 456.63% Omnisend customer data.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48