Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Gift Card Cracking Bots leverage automation to test millions of digit combinations to identify active physical and virtual gift cards.

Payment Services 306

Payment Services Merchant Services Retail Gifts 306

ESW

OCTOBER 31, 2023

A recent PwC report found that consumers plan to increase spending by 7% this year, averaging $1,530 for gifts, travel and entertainment. This intention to spend more while being mindful of ongoing financial obligations may explain the boom in use of ecommerce instalment payments among Gen Z and Millennials. And why now?

Payment Services 78

Payment Services eCommerce Mobile Consumer 78

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 278

Payment Services Small Business Retail Shopify Gifts 278

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. To kick off the program, the companies are sponsoring a giveaway on Instagram offering three winners $500 gift cards from both the retailer and ThredUp.

Payment Services 278

Payment Services Shipping Labels Apparel Accessories 278

Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. The stores will range from 1,400 to 2,500 square feet and will offer complimentary fittings and apparel steaming, a gift concierge, styling recommendations and the option to check out via text message.

Apparel 263

Apparel Gifts Payment Services Recommendation 263

GetElastic

JULY 1, 2022

When multiple brands co-exist the cart and checkout experience should be seamless for the customer. With Elastic Path Payments , brands can facilitate complex checkout processes across customer touchpoints or geographical markets and drive revenue growth with ease. Deliver unique customer experiences.

Shopping Carts 147

Shopping Carts Payment Services eCommerce Demo 147

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. At the same time, restaurant owners adopted new processes that allowed them to continue to serve customers during the pandemic. New Technology, Classic Experiences.

Payment Services 278

Payment Services Customer Experience Outdoor Technology 278

Retail TouchPoints

MARCH 8, 2023

In fact, research shows that BNPL payments surged by 85% during the week between Black Friday and Cyber Monday last year. Furthermore, nearly 60% of consumers prefer BNPL over credit cards thanks to the simple approvals process and little-to-no interest. Zero in on incentives that don’t reduce margins.

Shipping Costs 277

Shipping Costs eCommerce Payment Services Customer Experience 277

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Retail TouchPoints

FEBRUARY 7, 2022

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics. Customers can scan a QR code or use facial recognition to collect their purchase and automatically complete payment.

Vend 264

Vend Payment Services Gifts Other 264

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ In that respect, it’s a bit of a gift that we can really see where things are bending or breaking.” There’s a lot on the line.”

Management 278

Management Payment Services Payments Operations 278

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

Payment Services 264

Payment Services Omnichannel Shipping Costs Operations 264

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. Family and friends will gift a 12-month subscription to a curation subscription like this for a birthday or special occasion.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Blue Winston

JANUARY 22, 2021

But did you know that Google offers the same service? Customers are enabled to use what Google refers to as a universal shopping cart. Everything that customers put into their Shopping Cart via Google Express can be checked out in one tap. Manual payment. Saved payment credentials. Payment service provider.

Merchant Services 97

Merchant Services Payment Services Shopping Carts Shipping Costs 97

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Mapping the eCommerce Customer Journey.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. Family and friends will gift a 12-month subscription to a curation subscription like this for a birthday or special occasion. Reduce Customer Acquisition Costs. Product Bundles.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. McKinsey research into the future of customer experience showed an increase in sales revenue of 2%-7%.

Payments 78

Payments Presentation Merchant Services Payment Services 78

Ecommerce Platforms

JUNE 18, 2019

This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Simple and effective, the Square POS gives you more control over your business back-end, with payment processing, employee management, and inventory support. Gift receipts.

POS 128

POS Payment Services Merchant Services Payments 128

BigCommerce

MARCH 30, 2018

Heralded as the newest, greatest ecommerce strategy beginning around 2010, subscription box services like BirchBox, Trunk Club and Dollar Shave Club have not only made headlines – they’ve made billions. In fact, Amazon’s Subscribe and Save subscription service is the most used subscription service in the world, according to a McKinsey study.

Subscription 345

Subscription Payments eCommerce Payment Services 345

lateshipment

AUGUST 17, 2023

This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy. When customers buy something online and it doesn’t work out, sending it back shouldn’t be a headache.

Management 130

Management eCommerce Payment Services Merchant Services 130

Retail TouchPoints

OCTOBER 10, 2023

The Inherent Messiness of Mobile For a growing number of consumers, mobile commerce is the new standard, particularly when it comes to Q4 holiday and gift shopping. A tremendous amount of mobile traffic and transactions are lost to broken mobile experiences — likely more today than ever before.

Mobile 264

Mobile Retail Social Media Payment Services 264

Retail TouchPoints

JANUARY 25, 2022

a year and continue to include free standard shipping and no service charges. In addition to the ability to earn points, loyalty members will also gain access to the new Celebrations Passport app featuring a more streamlined experience. Pricing for the Celebrations Passport program will remain $29.99

Payment Services 325

Payment Services Workshop Shipping Costs Subscription 325

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Ecommerce Platforms

MARCH 5, 2023

With both tools, you can create a powerful one-stop solution for all of your commerce needs, tracking valuable data, managing your inventory, and processing endless credit card and debit card payments. Let’s take a closer look at each solution. However, there are some core differences between the two solutions.

POS 104

POS lightspeed Shopify Payment Services 104

Retail TouchPoints

APRIL 3, 2024

JWO’s reliance on computer vision and RFID to track which items each customer has chosen makes it more feasible in smaller selling spaces, such as convenience stores , fan merchandise stores in stadiums and even hospital gift shops.

Gifts 296

Gifts Technology Retail Customer 296

Retail TouchPoints

APRIL 12, 2024

Ultimately, Walgreens made MrConsumer more than whole by giving him a substantial gift card. Frontline customer service staff should have a reasonable understanding of sales tax. 1 is ensuring Sovos customers remain fully compliant as rates, rules and requirements change around them. For him, job No.

Food and Beverages 252

Food and Beverages Payment Services Shipping Costs Travel 252

Groove

APRIL 1, 2022

Though it’s important to create a fun and exciting unboxing experience, it’s just as important that the packaging protects the contents inside throughout the shipping and delivery process. Order Tracking & Transparency Your customers — the people that purchase consumer packaged goods — are average consumers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. There are two key factors of the shopping experience that will help promote retailer success after the holidays.

Omnichannel 232

Omnichannel Payment Services Specialty Retailers Customer Loyalty 232

Wiser

JUNE 23, 2020

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Quick service restaurants in particular have had to respond to the rise of fast-casual dining. Differentiate Your In-Store Experience.

Payment Services 78

Payment Services Mobile Payments Channel Marketing 78

Retail TouchPoints

SEPTEMBER 10, 2021

Customers do have to either scan their palm, a QR code from the Whole Foods or Amazon app or insert a credit or debit card upon entering and leaving the store, but that’s the only thing that is scanned. Customers at these new Whole Foods won’t have to use JWO if they don’t want to, they can instead choose to use self-checkout lanes.

Payment Services 262

Payment Services Technology Gifts Customer 262

Pivotree Blog

SEPTEMBER 22, 2022

Demand planning is the process of forecasting, or predicting, the demand for products. Inventory needs to be available, ordered and delivered on time in the most efficient way possible, with a multitude of options to satisfy today’s customers. Lost orders, revenue and customer experience…ouch. Reverse Logistics .

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Retail TouchPoints

DECEMBER 30, 2021

Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Screen every order, even those from returning customers. Monitor your brand for impersonation. Don’t rely on 2FA to stop fraud.

Merchant Services 298

Merchant Services Customer Payment Services Social Media 298

Korona

OCTOBER 4, 2022

With all that competition around, the quality of your service and creativity of your menu is the best way to make your coffee shop stand out from the rest. And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins.

POS 52

POS Payment Services Merchant Services Point of Sale 52

iVend

OCTOBER 10, 2023

As we race headlong into the holiday season, the best gift that retailers could receive would be…a crystal ball. Read how our technology gives retailers the gift of growth. Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix.

Technology 98

Technology POS Retail Gifts 98

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118