Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

PayPal 344

PayPal Merchant Services Payment Services Cryptocurrencies 344

Retail TouchPoints

JANUARY 19, 2024

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Jason Pavona serves as the Division Executive of the North America Payments group.

Payment Services 328

Payment Services Merchant Services Retail Customer Experience 328

FastSpring

JANUARY 29, 2020

As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. A push for smarter payment processing. Keep reading to find out more.

Payment Services 84

Payment Services Merchant Services Payments eCommerce 84

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. .

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. And what keeps the customers loyal you might ask? Auto replenishment.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Forrester eCommerce

SEPTEMBER 24, 2020

Discover some of the common benefit and cost factors that e-commerce merchants can use to build a business case for adding a new payment type.

eCommerce 302

eCommerce Merchant Services Customer Experience Retail 302

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 228

Merchant Services Payment Services Payments Point of Sale 228

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Below, we’ll cover all of the features and services Shippo has to offer, to help you decide if it’s the right solution for you. What is Shippo?

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Retail TouchPoints

JANUARY 18, 2024

We’re experimenting with a virtual consumer engagement tool where you can ask questions in a really human way to discover [products]. We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us.

Merchant Services 263

Merchant Services Retail Definition Technology 263

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 226

Merchant Services Payment Services Mobile Payments Mobile 226

FastSpring

JANUARY 25, 2019

As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from.

Payment Services 62

Payment Services Merchant Services Payments eCommerce 62

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp.

PayPal 234

PayPal Merchant Services Payment Services Payments 234

Retail TouchPoints

APRIL 9, 2024

That’s expressing appreciation for loyalty: A customized experience and a personal touch that goes above and beyond, which has forever made me a brand advocate. A recent survey found that one in three Gen Z shoppers would switch merchants if given more personalized offers. He was previously based in the U.S.

Merchant Services 223

Merchant Services Travel Management Consumer 223

Ecommerce Platforms

MAY 9, 2022

In fact, the arrival of “subscription” solutions even allowed for the introduction of a new avenue of growth for software companies, in the form of “SaaS” (Software as a Service). Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 262

Merchant Services Shipping Costs Retail Social Media 262

Retail TouchPoints

MARCH 12, 2024

As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement. Claire’s has focused on partnering with complementary retailers and big-box merchants in order to boost its market presence.

Merchant Services 240

Merchant Services Accessories Jewelry Gifts 240

Retail TouchPoints

DECEMBER 22, 2021

Working across both online and offline channels, Dynamic Yield delivers individualized content and offers based on factors including past purchases, page views, time of day, current store traffic and trending products. Synchrony has worked with both companies on digital customer engagement.

Merchant Services 222

Merchant Services Payment Services Financial Services Travel 222

Retail TouchPoints

MAY 8, 2023

If you were drawing a trends graph, it would show a massive spike in everything digital and online during COVID that plummeted post-pandemic and then renormalized,” said Michael Affronti, the recently appointed GM of Commerce Cloud at Salesforce in an interview with Retail TouchPoints. What are you doing to nurture them?

Channel 215

Channel Merchant Services Payment Services Recommendation 215

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Shipping Costs 199

Shipping Costs Merchant Services Payment Services Shipping 199

lateshipment

MAY 24, 2024

But not all merchants see them the same way. Some merchants feel returns as a cost-center, a logistical nightmare, and detrimental to shopper experience and customer loyalty. Optimizing Customer Experience (CX) A smooth returns process is crucial for customer satisfaction.

eCommerce 130

eCommerce Merchant Services Improvements Operations 130

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Fraud encompasses deceitful actions to illicitly acquire goods, services, or financial advantages.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

Retail TouchPoints

JULY 18, 2022

While Bill Gates and other charitable trusts continue to underwrite audio journalism, a new breed of advertiser is helping pump cash into independent podcasts. Crowdsourced Customer Experience will be Audio. There’s been a real renaissance in the customer experience. So what’s next? Commerce Seeps into Audio.

Merchant Services 269

Merchant Services Arts Customer Experience Consumer 269

Groove

MARCH 19, 2024

This allowed for easy customization and scalability, and it quickly made Magento a favorite among merchants and developers. For starters, this acquisition led to deep integration between Magento and Adobe's suite of products, including Adobe Experience Cloud. Released in March 2008, Magento 1.0 introduced a modular architecture.

Magento 195

Magento Merchant Services eCommerce Platforms eCommerce 195

Groove

MARCH 19, 2024

This allowed for easy customization and scalability, and it quickly made Magento a favorite among merchants and developers. For starters, this acquisition led to deep integration between Magento and Adobe's suite of products, including Adobe Experience Cloud. Released in March 2008, Magento 1.0 introduced a modular architecture.

Magento 195

Magento Merchant Services eCommerce Platforms eCommerce 195

Groove

APRIL 1, 2022

Though it’s important to create a fun and exciting unboxing experience, it’s just as important that the packaging protects the contents inside throughout the shipping and delivery process. Order Tracking & Transparency Your customers — the people that purchase consumer packaged goods — are average consumers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. 1. Buy Now Pay Later. Internet of Behaviors .

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

Retail TouchPoints

OCTOBER 6, 2022

The 18 sessions also charted the impact of fast-changing consumer trends with new research and offered real-world case studies and use cases to show these solutions in action. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI. Following are recaps of some of the most pertinent presentations.

Shipping Costs 232

Shipping Costs Payment Services Merchant Services Payments 232

ESW

JUNE 4, 2024

Retail returns have and will likely continue to be a hot topic for brands and merchants. On one hand, the returns process is an opportunity to turn a negative customer experience into a positive one. This is where correlations are made, trends are found and actionable insights are generated.

Merchant Services 78

Merchant Services Social Media Consumer Electronics Customer Experience 78

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

POS 52

POS Merchant Services Payment Services Customer 52

Retail TouchPoints

SEPTEMBER 6, 2022

Companies that don’t get their arms around this trend will find it harder and harder to capture these younger shoppers, who have more than $360 billion in disposable income, more than double the amount from three years ago. They want shopping to be fast and fun — less of a process. There are already 7.3

Merchant Services 240

Merchant Services Payment Services Financial Services Omnichannel 240

PFS

AUGUST 28, 2019

The payments industry has become an ever-changing landscape. Particularly with the rise of eCommerce, consumers have a defined expectation of what their payment experience should look like. Lucky for you, we have compiled a few of the most pertinent trends impacting the payment industry. Let’s take a look.

Merchant Services 40

Merchant Services Payment Services Payments Mobile Payments 40

GetElastic

SEPTEMBER 15, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146

B2B eCommerce Customer SEO 146

Smile.io

NOVEMBER 17, 2021

The fact that Starbucks trains its baristas to leverage this information to create a better customer experience isn’t particularly surprising, especially since Starbucks has always focused on a consistent and familiar experience across their stores. Can we still deliver a wow-worthy digital customer experience?

Customer Experience 89

Customer Experience Customer Merchant Services eCommerce 89

Retail TouchPoints

JANUARY 21, 2022

These newer platforms will need to enable various methods of payment so that consumers of digital content can easily make — and content creators can easily receive — payments in the currency and marketplace of their choice. For a digital content marketplace, payments are all about immediacy. Addressing the Key Challenges.

Merchant Services 222

Merchant Services Payment Services Payments Social Media 222

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Omnisend

MARCH 29, 2021

Experiment with some of today’s fashion ecommerce trends. Others aren’t merely trends, but new approaches that will endure. Read on for the biggest fashion ecommerce trends for this year, some of the best fashion ecommerce sites employing them, and a few foundational tips to get you started. Omnichannel Fashion Ecommerce.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148