Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 240

Food and Beverages Payment Services Retail Payments 240

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 230

Payment Services Retail Point of Sale Supplies 230

Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. Technology is going to be central [to the store experience] — it has to be. customer experience).

Sporting Goods 289

Sporting Goods Technology Omnichannel Operations 289

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 246

Mobile Payment Services Technology POS 246

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. The partnership will streamline operations, improve inventory accuracy and help our retailers gain valuable insights about their customers, all while offering a more unified shopping experience.”

Omnichannel 218

Omnichannel Payment Services POS Jewelry 218

iVend

JANUARY 13, 2022

Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. DC returns carry the risk of slowing down outbound operations and therefore customer experience and future sales.

Customer Experience 95

Customer Experience Management Customer POS 95

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Mobile POS System iVend mobile POS takes service to customers in the aisle. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 257

Payment Services Mobile Payments Technology Mobile 257

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 204

Consumer Payment Services Point of Sale POS 204

Retail TouchPoints

JULY 13, 2023

The company currently operates 23 stores in Canada under the JD , size? includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

POS 227

POS Omnichannel Supplies Mobile 227

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Creating lasting in-store experiences, providing up-to-date product information and being served by happy employees are must-haves to wow the customer.

Sporting Goods 250

Sporting Goods Payment Services Retail Supplies 250

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 262

Payment Services Small Business Retail Shopify Gifts 262

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. Step 5: Align All Teams on the Vision and Execution Plan Store design no longer operates in a silo.

Technology 266

Technology Consumer Mobile Operations 266

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Digital Transformation Required Building Trust In Burton’s Data.

Omnichannel 277

Omnichannel eCommerce POS Operations 277

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. He noted that retailers offering a pickup locker option have 25% more satisfied customers.

Payment Services 353

Payment Services Shipping Costs Electronics Fulfillment 353

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

JULY 21, 2023

Schnucks first partnered with Instacart for same-day delivery in 2017 and has since deployed several Instacart technologies, including: Ecommerce via the Instacart App or Schnucks owned-and-operated ecommerce properties powered by Instacart’s Carrot Connect; Carrot Ads to power Schnucks’ retail media network; Instacart’s Eversight pricing and promotions (..)

Electronics 224

Electronics Technology eCommerce Operations 224

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 272

POS Omnichannel Mobile Improvements 272

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Given the proliferation of shopping platforms, retail marketers are striving to make the checkout experience easy.

Webinar 274

Webinar Consumer Payments Marketing 274

Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

Food and Beverages 252

Food and Beverages Payment Services Technology Apparel 252

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. Cashierless experiences started picking up speed even prior to the pandemic, with retailers such as Amazon Go , 7-Eleven and other c-stores pioneering the space.

Payment Services 258

Payment Services Mobile Operations Technology 258

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

Payment Services 208

Payment Services Operations Mobile Customer 208

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 224

Supplies Beauty and Health Payment Services Fulfillment 224

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Retail TouchPoints

FEBRUARY 6, 2024

The new store also features mobile checkout from anywhere in the store and smart mirrors in fitting rooms that identify the customer’s products, including size and color, as well as offering personalized product or styling recommendations.

Fashion 234

Fashion Accessories Arts Clothing 234

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 235

Shipping Costs Improvements Live Chat Retail 235

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

Point of Sale 236

Point of Sale POS Payment Services Merchant Services 236

Retail TouchPoints

MAY 27, 2022

The 10 stores where associates received the mobile-delivered training saw a 26.2% increase in appliance sales compared to the 10 stores that didn’t use the app. Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers.

Electronics 275

Electronics Consumer Electronics Games Point of Sale 275

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. In-depth customer relationship management and reporting. Gift cards and mobile loyalty program. Customer Facing Display To Improve Customers Checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Organizational leaders should develop top-level goals that reflect improving company culture and frontline experiences.

Operations 259

Operations Improvements Technology Management 259

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

Omnichannel 163

Omnichannel POS Fulfillment Operations 163

Korona

SEPTEMBER 22, 2022

Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Cloud POS trends are booming, with nearly 28% of retailers planning to adopt this technology to shape the future of their sales operations and improve consumer satisfaction. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

Mi9

JULY 5, 2023

The Aubuchon Company has previously implemented the Mi9 Retail Software Platform to support their Merchandising, Data Analytics, and Store Operations (Point of Sale). “Self-Checkout delivers numerous benefits for retailers, including increased efficiency, cost savings, improved accuracy, enhanced customer experiences, and increased store sales.

POS 52

POS eCommerce Point of Sale Fashion 52

Retail TouchPoints

JUNE 29, 2020

and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations. Web site functionality includes providing customers with the option to select curbside pickup or home delivery.

eCommerce Platforms 155

eCommerce Platforms eCommerce Payment Services POS 155

Retail TouchPoints

DECEMBER 21, 2023

What device they’re on : Mobile? A sales clerk’s tablet? There’s no limit to the extent that retailers can tailor their checkout experiences. Member or non-member? B2B or B2C? What they’re buying : One or 10 items? High or low price? Where they’re coming from : Email? Social media? Search engine? In-store kiosk?

Payments 260

Payments Retail Shipping Costs Social Media 260