Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

Small Business Retail 176

Small Business Retail Mobile Travel Consumer 176

Retail TouchPoints

NOVEMBER 2, 2023

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. Amazon Business will make the option available to all eligible sole proprietor businesses by Black Friday. in 2022 and was directly integrated as a payment option on Amazon Pay earlier in 2023.

Payments 207

Payments Customer B2B Fulfillment 207

Retail TouchPoints

OCTOBER 24, 2022

Zara Pre-Owned will be an integrated platform available through Zara stores, Zara.com and the retailer’s mobile app. eBay Boosts Six Circular-Focused Small Businesses. Investments will focus on areas including the customer experience, circular inventory and services, and social commerce.

Fashion 255

Fashion Small Business Retail Clothing Technology 255

Retail TouchPoints

AUGUST 24, 2023

CommentSold , a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers.

Drop Ship 214

Drop Ship Social Media Small Business Retail Fulfillment 214

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Small Business Retail 189

Small Business Retail Supplies Blog Customer 189

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 225

Shipping Costs Shipping eCommerce Small Business Retail 225

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Small Business Saturday - Saturday, 28th November. of all businesses in the US.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 222

Payments Payment Services Customer Experience Social Media 222

Korona

FEBRUARY 16, 2021

So, of what importance will going modern be to your business? And what’s in store for modernized businesses? What is Small Business Modernization? Business modernization is simply reviewing old processes and making them fit into the current practices that pervade our present day-to-day business transactions.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Ecommerce Platforms

MARCH 18, 2023

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Retail? How Does Retail Work?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

RTP blog

AUGUST 10, 2017

The move has caught the eye of at least one politician, New Jersey state Assemblyman Paul Moriarty, who introduced legislation to make it illegal for retailers to refuse to accept cash from their customers. The average cost for card-not-present businesses, such as online shops, is roughly 2.30% to 2.50%.

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. Here are some tips to consider. What Is Buy Online, Pick Up In-Store (BOPUS)?

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

Payments 311

Payments Merchant Services Payment Services PayPal 311

Kissmetrics

SEPTEMBER 4, 2020

Customer Experience. When shopping, customers want the entire experience to be quick and easy. The company offers a transparent, straightforward pricing model: 2.6% + 10¢ for every tap (mobile payment), dip (chip card) or swipe (magstripe card) on the POS and 2.9% + 30¢ for e-commerce transactions.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

RTP blog

AUGUST 31, 2018

By Jeff Wakefield, Verifone Building and growing a small business is both rewarding and daunting, particularly when pitted against big businesses with larger footprints, bigger budgets and more assets overall. It’s a classic David versus Goliath scenario. mPOS deployments saw 24% avg. months — avg.

Merchant Services 150

Merchant Services Payment Services Small Business Retail Retail 150

Retail TouchPoints

FEBRUARY 15, 2024

. “Partnering with Starbucks is part of our commitment to invest in meaningful ways to thank our clients for choosing to do business with us,” said Shikha Narula, Head of Consumer and Small Business Product Strategy and Transformation at Bank of America in a statement.

Banking 245

Banking Sporting Goods Customer Consumer 245

Kissmetrics

SEPTEMBER 14, 2020

While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. There are four types of operational CRMs, including: Marketing Sales Customer Service IT.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Wiser

SEPTEMBER 13, 2023

By understanding these aspects, you can tailor your operations and marketing strategies to better meet your customers’ needs and drive sales. The Importance of Measuring Foot Traffic Understanding foot traffic—the number of people entering and exiting a particular physical space—can provide invaluable insights for businesses.

Small Business Retail 147

Small Business Retail Operations Information Customer Experience 147

365 Retail

DECEMBER 7, 2021

Starting a retail business can be challenging nowadays due to the amount of competition you face, especially in online sales. Read on to learn more in our guide to 7 trends you should try and tap into when starting a retail business today. Creating a Seamless Omnichannel Customer Experience.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

RTP blog

MARCH 16, 2018

It would become one of the most effective retailing machines ever created, as it mimicked the homes and product values of a new generation of stay-at-home buyers. trillion annually by 2020, and to comprise 30% of total retail sales. By John Kueber, LiveShopCast QVC launched on Nov.

Customer 186

Customer Small Business Retail Social Media Travel 186

Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. It could be something as simple as a button that doesn’t render properly on a mobile device.

POS 206

POS Small Business Retail Shipping Costs Drop Ship 206

Algopix

JULY 1, 2023

Enhanced Customer Experience: With multi-channel listing solutions, businesses can provide a consistent and seamless customer experience across different channels. GoDataFeed GoDataFeed is a multichannel listing software that specializes in feed management and optimization for online retailers.

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

lateshipment

AUGUST 16, 2021

A sigh of relief for retailers and huge expectations for retailers towards the Holiday season as the eCommerce industry has looked good so far in 2021. However, with no such leash on the spending capacity, total US Holiday retail sales in 2021 are predicted to rise 2.7% Small Business Saturday - Saturday, 27th November.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

Merchant Services 271

Merchant Services Shipping Costs Small Business Retail eCommerce 271

Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Kibo

JULY 24, 2020

The modern ecommerce platform is designed to help retailers create seamless experiences for customers while also managing the details of online commerce with ease. For these reasons, the ecommerce platform is becoming a must-have for smart retailers. How can you determine the best fit for your business?

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Smile.io

APRIL 15, 2024

A refreshed mobile app experience As a brand that relies heavily on its brick-and-mortar retail locations, PetSmart needs to provide an optimized omnichannel customer experience. That is, ensuring customers can leverage the loyalty program online and in-store. That’s where a mobile app is so valuable. 

Social Media 74

Social Media POS Gifts Events 74

Smile.io

MAY 15, 2024

With commerce platforms making it easier than ever to launch and scale a business, ecommerce continues to grow year-over-year. In 2024, global retail ecommerce sales are expected to reach $6.3 of all retail purchases.  Positioning —How do you want customers to perceive your business compared to competitors?

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Ecommerce Platforms

JANUARY 12, 2023

These days, even grocery stores can make more money by shifting some of their business operations online. If you’re looking for a way to align your retail POS system with an online store, then Shopify POS Lite could be ideal for you. Support: The customer support isn’t always reliable. Clover POS – Best for Small Businesses.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

These days, even grocery stores can make more money by shifting some of their business operations online. If you’re looking for a way to align your retail POS system with an online store, then Shopify POS Lite could be ideal for you. Support: The customer support isn’t always reliable. Clover POS – Best for Small Businesses.

POS 104

POS Payment Services lightspeed Shopify 104

GetElastic

FEBRUARY 23, 2022

With exponential growth in global eCommerce sales, it’s mission-critical to offer the best solutions for your customers’ experience. The numbers tell us just last year retail eCommerce sales estimated $4.9 Think of site search is an engine fueling your customer experiences. trillion by 2025. Website: addsearch.com.

eCommerce 78

eCommerce Small Business Retail Customer Experience Information 78

Ecommerce Platforms

FEBRUARY 23, 2021

With WooCommerce, a small business can easily scale into an enterprise with a simple website builder, one-click refunds that give customers access to their cash quickly, and more. Because this is a plugin, and WordPress has plenty of add-ons to explore, there’s a lot of opportunity for customization. Mobile shopping.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. It allows companies to turn any mobile device into a point of sale system, with the Shopify Retail POS app for Android and iOS.

POS 104

POS lightspeed Shopify Payment Services 104

eCommerceFuel

APRIL 28, 2021

The low entry cost of setting up an eCommerce store, in comparison with a brick and mortar store, and the quantity of potential customers reachable, seems a major fit for the ambitions of the typical small business person. But this optimism blinds many to the challenges of running an eCommerce business. Source: Pexels.

Shipping Costs 56

Shipping Costs eCommerce Small Business Retail Payment Services 56

Korona

NOVEMBER 2, 2021

Let’s start by stating the obvious: the goal of any business, no matter its size, is to make a profit. And as a retailer or SMB owner, it is crucial to monitor your profit margins regularly as it allows an efficient allocation of resources. . As an example of gross margin, a t-shirt retailer sells a shirt for $100.

Shipping Costs 52

Shipping Costs Payment Services POS Small Business Retail 52

Korona

NOVEMBER 2, 2021

Let’s start by stating the obvious: the goal of any business, no matter its size, is to make a profit. And as a retailer or SMB owner, it is crucial to monitor your profit margins regularly as it allows an efficient allocation of resources. . As an example of gross margin, a t-shirt retailer sells a shirt for $100.

Shipping Costs 52

Shipping Costs Payment Services POS Small Business Retail 52