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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges. Creating a Frictionless Returns Process.

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Consumers Want an Experience That’s Driven by Cloud Retailing – Even if They Don’t Know It

Retail TouchPoints

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points.

Consumer 270
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3 Ways Retailers can Benefit from the Shift Toward Digitization

Retail TouchPoints

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. Even before 2020, brick-and-mortar retailers had been fighting a fierce battle against leading ecommerce players. Digitization is Rewriting the Rules of Retail.

POS 225
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Customer data: Which retailers are leading the way?

365 Retail

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. On top of that, customers are demanding greater privacy and control of their data. Let’s take a look at three leading retail brands getting it right. The old ways are changing. Earlier this year.

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Brands jeopardise customer loyalty as they fail to replicate in-store experiences online

365 Retail

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. An omnichannel future based on experientialism.

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Cannabis: The New Luxury Boutique

Retail TouchPoints

Many top-tier cannabis brands are changing the face and culture of their cannabis brick-and-mortar experience through the use of the following design elements typically implemented by high-end retailers: Reimagined Floorplans. Fixtures, furnishings and equipment (FFE) are setting a new tone in the cannabis retail space. Experience.

Jewelry 299