Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

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Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points.

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Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

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Sporting Goods Payment Services Retail Supplies 223

RIS News

AUGUST 28, 2023

The children’s clothing retailer is migrating its legacy point-of-sale system to a cloud-based, omnichannel solution.

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Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Retailers offering DCC should collaborate with trusted payment processors that provide a best-rate guarantee. Benefits for Retailers 1. As evidenced by the data showing U.S.

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Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.

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Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

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Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. This is the 14th warehouse in Cart.com’s growing network of omnichannel fulfillment centers, which now encompasses 8 million square feet of space across the U.S. fulfillment operations.

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Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. No two shoppers are the same.

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Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. “Our

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Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

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B2B Shopify Merchant Services eCommerce 247

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. Jay Hutton , President and CEO, VSBLTY ; Maroun Ishac , Director of Business Development, Retail Solutions Division, Intel Corp. ; Retailers have created Retail Media Networks to compete with the Amazons, Facebooks and Googles,” Brown explained.

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iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Learn how it could enhance your retail business. Read more The use of mobile POS is growing, as retailers are increasingly understanding the value it can bring. Sell anywhere.

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Retail TouchPoints

OCTOBER 25, 2022

The North Face has unveiled a five-year growth plan that will add up to 300 global retail and partner locations, with more than 70 new stores in North America. Stores also will beef up BOPIS and ship-from-store options to support omnichannel consumer journeys. “As

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Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024. “We

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POS Omnichannel Mobile Improvements 251

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Learn how it could enhance your retail business. Read more The use of mobile POS is growing, as retailers are increasingly understanding the value it can bring. Sell anywhere.

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POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

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Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite.

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Payment Services Retail Omnichannel Mobile 227

RetailDive

MARCH 21, 2022

Iconic Swiss luxury fashion house giving stores a retail point-of-sale makeover to give customers a more personal omnichannel shopping experience.

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Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data. D Cloud RFID inventory-management software.

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Retail TouchPoints

DECEMBER 13, 2023

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. I think a lot of the time people are looking for brands and retailers to just stand behind something.

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365 Retail

DECEMBER 12, 2023

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives.

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Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

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Merchant Services Payment Services Payments Small Business Retail 189

Retail TouchPoints

JUNE 1, 2022

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. The fact is, when it comes to what’s ahead for retail, no one really knows.

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Ecommerce Platforms

JULY 9, 2022

With Shopify POS Lite, the features you get include: Connection to integrated payment hardware options with Shopify Payments Non-payment integrations with retail hardware (such as cash drawers and receipt printers) Customizable smart grid environment for adding the products, discounts, and features you access most often to your home screen.

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POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

SEPTEMBER 16, 2022

Rogers & Hollands , an omnichannel jewelry retailer, recently implemented Oracle Retail Xstore Point-of-Service throughout its more than 70 stores. BTM Global was instrumental in helping us rapidly deploy the new mobile retail POS and driving quick wins to evolve our in-store guest experience.”.

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Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. Even before 2020, brick-and-mortar retailers had been fighting a fierce battle against leading ecommerce players. Digitization is Rewriting the Rules of Retail.

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POS Retail Information Customer Loyalty 220

RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

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Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Similarly, 57.8%

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Recommendation Omnichannel Shipping Costs eCommerce 205

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”. in addition to its website.

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Omnichannel Point of Sale Fashion Supplies 186

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The Retail Management Suite from Jesta I.S. The company currently operates 23 stores in Canada under the JD , size?

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POS Omnichannel Supplies Mobile 199

365 Retail

AUGUST 16, 2023

Shiseido Americas discovered that Amperity is the only platform that brings together data from all online and offline touchpoints, including pre-purchase, point-of-sale, and post-purchase customer care to create unified customer profiles. “As To learn how other brands like Shiseido Americas are partnering with Amperity visit [link].

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Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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