Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. Loyalty program engagement is on the decline , and active use of loyalty programs is decreasing by 2-3 percent per year.

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268

Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. These strategies work together to forge unforgettable brand moments, turning aimless browsing into active discovery.

Technology 307

Technology Arts Payments Customer Loyalty 307

Smile.io

NOVEMBER 15, 2023

Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Wiser

JULY 11, 2022

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. What Is Retail Strategy?

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

RetailMinded

NOVEMBER 9, 2023

Well-designed packaging from packaging companies like The Packaging People can craft a delightful unboxing experience that makes customers feel excited about their purchase and more likely to recommend the brand to their family and peers. Personalizing the packaging can make customers feel valued and appreciated.

Customer Loyalty 52

Customer Loyalty Customer Recommendation Social Media 52

Kissmetrics

SEPTEMBER 30, 2020

Due to the competitive digital landscape , business owners need to chalk out entire outlines, strategies, and implementation within weeks – or even days. Having a carefully drafted digital strategy. Plus, a result-driven approach serves as the basis of digital strategy, which can be very beneficial for your company.

Social Media 265

Social Media SEO Technology Marketing 265

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. AI-recommendations and personalized emails are a great place to start.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Smile.io

AUGUST 25, 2023

Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program. Program highlight: reward exclusivity Sephora’s Beauty Insider is undoubtedly one of the best ecommerce customer loyalty programs out there. Program highlight: flexible redemption values.

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Retail TouchPoints

JANUARY 18, 2024

That’s why gamification as a technique is becoming more popular in marketing and customer loyalty programs. Gamification strategies can help brands drive increased app engagement to motivate app users to perform certain actions. Commerce apps in particular stand to gain from gamification strategies.

Retail 312

Retail Customer Loyalty Games Reference 312

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Strategies to cultivate repeat customers So, what is the best way to encourage customers to return to your site and make a repeat purchase? It’s the perfect incubator for trust and loyalty.

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

JANUARY 22, 2024

With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. You need smart strategies to convert one-time buyers into lifelong brand advocates. Values relationships: Appreciates special perks for being a regular customer.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Table of contents.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Table of contents.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Wiser

AUGUST 28, 2023

Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience. The trick lies in offering the right mix of products that not only intrigue and attract customers, but also stimulate their purchase decisions.

Retail 146

Retail Fashion Information Customer Data 146

Groove

JULY 23, 2020

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. Continue reading for our software recommendations that are guaranteed to help you achieve your eCommerce goals. for customer loyalty programs.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations. hot and trendy.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. You should also leverage shareable links, so you can easily distribute your survey across email, SMS and social media.

Social Media 277

Social Media Consumer Information Marketing 277

Retail TouchPoints

MARCH 3, 2023

Over time, the brand has expanded its personalization program to show customers products that are often purchased with the item they are viewing, display items that can be bundled with products in a customer’s cart, and recommend additional products in the emails it sends to confirm transactions. Advanced customer support.

Consumer 258

Consumer Customer Loyalty Customer Experience Recommendation 258

Retail TouchPoints

JANUARY 11, 2023

He will share his lessons in entrepreneurship, brand strategy and community building during the Retail Innovation Conference & Expo taking place June 13-15, 2023 at McCormick Place in Chicago. Rather than just sending out an email blast, ask what else you can add to the message,” Earle recommended.

Retail 264

Retail Social Media Customer Loyalty Travel 264

Kissmetrics

SEPTEMBER 17, 2021

So let’s dive into how I automated my Instagram marketing and how you can too… Strategy #1: Get More Shares With Story Mention Automations. People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Preview and send!

Social Media 359

Social Media Marketing Customer Loyalty Other 359

MagentoBrain

MAY 23, 2023

Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors. In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

Wiser

NOVEMBER 13, 2023

Their direct communication with customers offers an authentic, human touch often lacking in online interactions. However, the journey toward effective employee advocacy demands a thoughtful strategy. Retail employees interact directly with customers, making them the face of a brand.

Social Media 148

Social Media Retail Events Recommendation 148

Retail TouchPoints

AUGUST 24, 2023

It’s being used to generate marketing content including social media posts, videos and images. Preserving customer trust and privacy should be top-of-mind for retailers looking to make generative AI a bigger part of their holiday shopping strategy. In fact, seven out of 10 marketers in the U.S.

Toys 245

Toys B2C Social Media Accessories 245

Groove

NOVEMBER 12, 2020

Modern-day businesses will struggle to be successful if they don't understand who their customers are. Understanding your customers and your audience is at the core of inbound marketing , which is the ideology of attracting, engaging and delighting customers. To put it simply, they can't. Conclusion.

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

Groove

JULY 16, 2020

In addition to the strategies we shared to help prepare for last year's holiday, we're sharing 5 more Black Friday promotion tips to help drive eCommerce sales this year: Offer more than one discount code. Increase revenue and build customer loyalty with this marketing strategy. Black Friday Promotion Ideas.

eCommerce 259

eCommerce Social Media Recommendation Games 259

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. And that process begins with understanding the ABCs of the post-purchase customer journey. No, it’s all good.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Groove

JANUARY 19, 2022

If you’re unsure where to start, following an inbound marketing methodology will help invite customers to your website and, when implemented successfully, will encourage prospective customers to purchase. Before you implement that strategy, let’s discuss the importance of mapping the eCommerce customer journey from beginning to end.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

SEPTEMBER 22, 2022

Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. If the past few years have taught us anything, it’s that personalizing the customer experience is what keeps consumers coming back time and time again. So how can brands apply this strategy to their brick-and-mortar stores?

Customer Loyalty 298

Customer Loyalty Social Media Customer Experience Fashion 298

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Omnisend

FEBRUARY 7, 2021

Chances are, it’s customer reviews. With digital advertising on Google, Facebook, and other social media showing declining results , customer reviews have become such an essential part of making purchase decisions—so much so that we now trust online reviews as much as we trust recommendations from our closest friends and family.

Customer 148

Customer Marketing Social Media Article 148

Kissmetrics

JANUARY 17, 2022

It is easier to build real, human connections with your audience if you know what data and strategies to use. One of the most effective strategies to build a personal connection is personalized marketing. Most marketers use the strategy on multiple channels. Product Recommendations. Better Understand Your Customers.

Marketing 273

Marketing Recommendation Social Media Improvements 273

lateshipment

MAY 26, 2022

Here are some measures to help you provide your customers with a memorable CX after checkout and cement you as their go-to option. The following post-purchase strategies will have a positive impact on both your customers’ lifetime value and the retention rate of your business. . Drive repeat sales with product recommendations.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

Kissmetrics

OCTOBER 19, 2021

Tracking allows you to spot patterns and refine your marketing strategy. Make sure they know about your website and social media presence by advertising your digital channels around the store. For instance, you could: Add your website URL and social media pages to receipts. Social media is a major contributor.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Groove

FEBRUARY 11, 2019

When it comes to eCommerce strategy, you have to think about three things – the past, the present and the future. Typically, we recommend having four-email set up in your workflow. Online discounts offer numerous benefits that can be incorporated into your eCommerce strategy. What are you (and your competitors) doing today?

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258