Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 265

Payment Services Retail POS Operations 265

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Retail TouchPoints

MARCH 1, 2024

Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. These learnings will collectively continue to help us refine our forward-looking store strategy.”

POS 273

POS Omnichannel Mobile Improvements 273

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

iVend

AUGUST 6, 2023

But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more. Using your point of sale system to track performance, across every element of the retail operation, has never been more important. Find out how we’re delivering.

POS 92

POS Point of Sale Retail Multi-channel 92

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

Customer Retention 287

Customer Retention Social Media Shipping Point of Sale 287

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Digital Transformation Required Building Trust In Burton’s Data. Store Associates Gain Access To Up-To-Date Data.

Omnichannel 279

Omnichannel eCommerce POS Operations 279

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 237

Shipping Costs Improvements Live Chat Retail 237

RTP blog

MARCH 2, 2018

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements. 1 driver in bolstering the customer experience. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

APRIL 20, 2022

While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers. This technology is useful in cities and states that don’t allow customers to see the product.”

Retail 354

Retail Social Media Technology Events 354

Kibo

MAY 17, 2021

CMOs are continuously focused on carrying out their company’s vision of acquiring, growing and retaining customers. The transformative power of big data can help them achieve this. To develop a winning marketing strategy, CMOs extract meaningful data points from every customer touchpoint, including mobile and social media.

Social Media 62

Social Media Mobile POS Point of Sale 62

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

RetailMinded

MARCH 16, 2024

Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. By analyzing sales data patterns, AI forecasts demand with precision, ensuring shelves are stocked with just the right amount of product.

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Last year the top priority was engaging customers in real time. AI Leading The Transformation.

Webinar 276

Webinar Consumer Payments Marketing 276

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business. eCommerce payment processing is the process of accepting online payments.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Their QuickBooks accounting software possesses the highest number of customers at approximately 12 million as far back as 2019.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Kissmetrics

JANUARY 6, 2021

Failure to do so can only lead to losing customers. This allows the store, and other brands, to advertise to customers on sites like CVS or Walgreens. The first benefit is it offers better price control for customers. Secondly, retail media benefits shoppers by offering a better customer experience (CX). For Brands.

Retail 362

Retail eCommerce Banking Customer Data 362

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 268

Payment Services Payments Retail Operations 268

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

365 Retail

OCTOBER 4, 2023

In today’s privacy-focused era, customers’ increasing concerns and the impending demise of third-party cookies are sending shockwaves through the advertising industry across the UK and EMEA region. Since before the General Data Protection Regulation (GDPR) came into action in 2018, people have been predicting their downfall.

Retail 62

Retail Customer Data Channel Improvements 62

Korona

AUGUST 3, 2022

As eCommerce grows rapidly, so do customer expectations. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Integrating your POS and eCommerce site means having a holistic view of your customers and business.

POS 52

POS eCommerce Point of Sale Payment Services 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again. With an advanced appraisal POS software module, you can retain proof of your customer’s item and keep a record of it should the customer decides to come back another time.

Jewelry 120

Jewelry POS Point of Sale Management 120

RetailMinded

MAY 17, 2024

Managed IT services improve how well a business runs, making customers happier and, ultimately, increasing sales. Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware.

Management 52

Management Retail Operations Customer Experience 52

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. We know that customers demand personalization, so the more you can offer it, the faster you can stride ahead.

POS 105

POS Payment Services Payments Omnichannel 105

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

In the ever-changing retail landscape, success depends on delivering products efficiently, meeting customer demands, and staying ahead of the competition. These powerful tools offer actionable insights, data-driven decision-making, and improved supply chain visibility, leading to improved performance and increased profitability.

Supplies 89

Supplies Retail Improvements Demo 89

Fabric Blog

MAY 12, 2021

Point of sale (POS) systems are an essential part of physical retail. The systems also track in-store inventory and collect valuable customer data. They allow retailers to process purchases at their brick-and-mortar locations.

eCommerce 64

eCommerce POS Point of Sale Omnichannel 64

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). Back to top What is a retail media network? A retail media network is the actual platform that retailers put in place to do this.

Retail 286

Retail Social Media Multi-channel Channel 286

Korona

OCTOBER 4, 2022

Customers across the United States now have a plethora of options to choose from when it comes to finding a place to enjoy a fantastic latte, macchiato, or pretty much any type of coffee. Customer-facing display to improve customers checkouts. Customer-facing display to improve customers checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Heartland

JUNE 15, 2017

A modern point of sale system becomes truly effective when it's used to collect all the powerful data and customer intelligence possible to help you build customer engagement and loyalty.

POS 20

POS Customer Data Customer Point of Sale 20

Korona

FEBRUARY 1, 2023

If you’re reading this article, perhaps you’ve dealt with some of this from your current point of sale solution. Purchasing a new point of sale system for your business must be a decision made carefully. Read on to learn more about finding the right point of sale. How to switch retail POS providers?

POS 52

POS Payment Services Payments Point of Sale 52

FastSpring

APRIL 23, 2024

With our JavaScript Store Builder Library (SBL) , you can completely customize, brand, and streamline your checkout flow , building trust with buyers and eliminating friction. FastSpring also powers multi-product transactions , allowing you to offer customers product bundles, upsells, and multi-product coupons.

Payment Services 112

Payment Services Merchant Services Payments Subscription 112

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. This way, merchants have the opportunity to tap into their customer and product databases while on the go, and they can even check in on their sales staff. Quite bit, actually. Who Has Access to Shopify POS Go?

POS 104

POS Shopify Merchant Services Channel 104

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But there’s more to gift cards than just being a convenient way for customers to buy gifts. That’s what this guide is all about. Let’s get started!

POS 52

POS Gifts Payment Services Merchant Services 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

Korona

JANUARY 31, 2022

Getting your business blooming depends on your ability to satisfy your customer’s demand on time, which comes down to having a garden center POS that integrates inventory management and chiefly makes payments and transactions within your business smooth, fast, and secure as garden centers are prone to long waiting times at the cash registers.

POS 52

POS Payment Services Point of Sale Mobile Payments 52