Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Payment Services 288

Payment Services Merchant Services Payments Point of Sale 288

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 275

Jewelry Omnichannel Operations Technology 275

Retail TouchPoints

APRIL 18, 2024

Brands and retailers can now implement national omnichannel promotional campaigns quickly and cohesively across the ARG network, as well as collect sales data to create more effective and targeted promotions in the future. billion in retail sales. We are leveraging our consumers and our collective $16.5

Retail 263

Retail Social Media Point of Sale Omnichannel 263

Korona

FEBRUARY 15, 2022

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. – Point of Sale Components. Which Point of Sale Product Is Best For Your Business?

Point of Sale 52

Point of Sale Payment Services POS Payments 52

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Brown gave a number of examples of this knowledge partnership at PVH brands’ stores across the U.S.

eCommerce 285

eCommerce Electronics X-cart Point of Sale 285

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line.

Technology 263

Technology Point of Sale Customer Experience Customer Loyalty 263

RTP blog

SEPTEMBER 25, 2017

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers.

Technology 300

Technology eCommerce Platforms eCommerce Recommendation 300

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Optimizely

APRIL 16, 2019

KPI dashboards are flashing in the office; flash reports are flush with beautiful data viz; and you’ve even got a job req open for your very own data scientist (I bet it has been open for a while, too). You’ve successfully progressed to become a data-driven marketer. Predicting Customer Behavior. Here’s how it all works.

Marketing 225

Marketing Demo Point of Sale Events 225

Algopix

OCTOBER 10, 2023

One of the most powerful tools at your disposal for effective inventory management is data-driven insights. In this comprehensive guide, we will explore the fundamentals of inventory management and how data-driven insights can transform the way you handle your inventory. Minimize carrying costs and holding expenses.

Management 116

Management Shipping Costs Supplies POS 116

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. And since synthetic data is anonymized, they could do this without compromising consumer privacy.

Retail 289

Retail Mobile Consumer Operations 289

Optimizely

JUNE 24, 2020

It’s an immediate concern for any of our clients, regardless of their product or provided service, location, competition or size: understanding their customers. Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion.

Customer 195

Customer eCommerce Customer Data Social Media 195

retailnext

SEPTEMBER 24, 2019

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Identifying purchase patterns and creating a customer database offers an array of other benefits including: Identifying opportunities. Purchases based on sales and discounts.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. A missed connection with your customer.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

AUGUST 22, 2023

The service, which Sephora is now rolling out across all of its freestanding stores, will allow customers to pay for their purchases anywhere there’s WiFi or cellular service available. Associates will need to install the mobile Point of Sale App on their iPhones to use it. Sephora will be the first U.S.

Merchant Services 246

Merchant Services Payment Services Point of Sale Mobile 246

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 277

Payment Services Retail POS Operations 277

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 245

Payment Services Retail Point of Sale Supplies 245

Groove

OCTOBER 6, 2020

This was the case for one of our clients, so our team created a custom eCommerce integration to help the company modernize their website and upgrade the user experience. Salespeople would call in orders; customer service would put the order down; and customers would fax in orders and place orders directly from the website.

B2B 221

B2B Operations BigCommerce eCommerce 221

Retail TouchPoints

JANUARY 1, 2024

At the top of that list is the effect locks and cases can have on well-intentioned shoppers when not deployed as part of a holistic, data-led loss prevention strategy. Retailers need a point of reference to guide their way. This provides a deeper understanding of the items most at risk. It’s quite the opposite.

Point of Sale 283

Point of Sale Reference Retail Operations 283

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system.

Omnichannel 179

Omnichannel POS Fulfillment Operations 179

Korona

AUGUST 5, 2022

A driving factor for many shoppers’ choice is the customer experience offered by each cannabis retailer. Improving a dispensary customer experience is an ongoing process that should be continuously polished and adjusted. Below is a detailed guide on how to improve dispensary customer experiences. Table of Contents.

Customer Experience 94

Customer Experience Improvements Customer POS 94

Wiser

FEBRUARY 23, 2024

Wiser’s tools are pivotal in collecting real-time data, measuring promotional compliance, and facilitating conversations that align brands and retailers in the fast-paced world retail. By being responsive and adaptive, businesses can capitalize on insights gained from promotions.

Marketing 78

Marketing Customer Multi-channel Channel 78

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

MARCH 1, 2024

Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. These learnings will collectively continue to help us refine our forward-looking store strategy.”

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Tractor Supply Co.

Sporting Goods 263

Sporting Goods Payment Services Retail Supplies 263

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Retail TouchPoints

JUNE 25, 2021

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term.

Customer 135

Customer Retail Customer Experience Technology 135

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 246

Information Payment Services Customer Management 246

Korona

DECEMBER 21, 2023

POS security is vital for any retail business. Learn how criminals can hack systems and how your business can protect itself from threats.

POS 52

POS Customer Data Retail Customer 52

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. from 2023 to 2030.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

JANUARY 12, 2024

Expanding Just Walk Out Capabilities Amazon has been enhancing the Just Walk Out technology in recent months: in September 2023 , Amazon incorporated RFID tag technology to allow customers at two Seattle sports venues to purchase RFID-tagged apparel.

Food and Beverages 264

Food and Beverages Payment Services Technology Apparel 264

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. Following a bumpy decade, the casual footwear brand experienced record sales last year as homebound consumers ditched their dress shoes in lieu of comfort.

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. Customers are unlikely to engage with digital signage if the content appears generic or outdated. The challenge is knowing what makes digital signage content truly relevant in the eyes of your customers.

Social Media 279

Social Media Events Accessories Point of Sale 279

RTP blog

APRIL 30, 2018

Harnessing voice technology is one of the leading ways today’s brands can truly deliver a more seamless customer experience tomorrow. These technologies have the power to provide data and insights around customer behaviors that retailers otherwise wouldn’t have easy access to. So where does the retail customer experience fit in?

Customer Experience 170

Customer Experience Customer Retail Technology 170

Retail TouchPoints

MARCH 21, 2022

“Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

Technology 245

Technology POS Mobile Point of Sale 245