Retail TouchPoints
APRIL 22, 2021
If you work in online retail, you’re likely aware of an inconvenient paradox: App users are more valuable than non-app customers. Forcing app downloads when a user is trying to complete a transaction kills the conversion rates of those transactions. Requiring app downloads causes frustration. And parents, in this analogy.
Groove
FEBRUARY 27, 2024
Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.
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Kissmetrics
JULY 29, 2021
You leverage the power of free to kickstart the first step in your customer value optimization process. Then it distills those insights and actionable tips down so that you can easily start implementing the same tactics on your site ( after downloading the lead magnet, of course). Find Out What Your Customers Want.
lateshipment
JANUARY 30, 2024
The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. WISMO requests alone make up approximately 50% of the overall customer inquiries. 5-Point Checklist To Reduce Post-Purchase Customer Inquiries 1.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. Download this eBook to learn how to start improving your marketing team's data!
Optimizely
FEBRUARY 14, 2020
If you’re thinking about buying a Customer Data Platform (CDP) for your brand, you know it’s a big decision. Download the Guide Today. The post The Buyer’s Guide to Customer Data Platforms (CDPs) appeared first on Zaius. You’ve heard it’s the only way to truly access the data you need as a marketer. . But is that really true?
Groove
FEBRUARY 24, 2021
Marketing technology must be integrated with a CRM so that both sales and marketing teams can see what the other is doing (and more importantly, what the customer is doing!). I hope these three sales process steps help you turn more prospects into customers! First, ensure that your sales and marketing are properly aligned.
Advertiser: ZoomInfo
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Download the report today to discover more! Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”
Advertiser: Annex Cloud
Learn how to effectively retain your most valuable and profitable customers. Download Annex Cloud's 2020 Customer Retention white paper.
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
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We know that today’s customers prioritize experiences over other aspects of a brand. Customers' expectations for digital interactions are constantly rising, which puts pressure on brands to continuously optimize their digital strategies in order to stay ahead of the competition.
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E-commerce businesses depend on reliable shipping to keep their customers happy. Customers expect online orders to be delivered quickly and at a low cost to them, so when major carriers are bottlenecked, it can directly impact your business's reputation. But all too often, shipping costs become prohibitive, eating into profit margins.
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Download "Automation, Personalization, and Tracking for eCommerce" and discover the blend of automation and personalization secrets for exceptional outcomes. Boost Customer Engagement: Elevate satisfaction, loyalty, and sales through personalized email and SMS automation. Curious about eCommerce success strategies?
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To help you navigate the next 12 months, Pivotree has brought together several experts to share their predictions for 2022 across three critical areas of commerce: Supply Chain, eCommerce, and Customer Experience. Three areas of customer experience to focus on in 2022. The B2C and B2B eCommerce trends that we expect to accelerate.
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