Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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Retail TouchPoints

OCTOBER 13, 2023

Pet Supplies Plus and sister retailer Wag N’ Wash have introduced in-store recycling stations for pet food packaging chainwide. Information on what materials can be recycled is available on the Pet Supplies Plus recycling page and the Wag N’ Wash recycling page. “We

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Retail TouchPoints

MARCH 22, 2024

This unified approach is designed to both boost customer satisfaction and enhance overall store performance and efficiency. Relex has provided Couche-Tard’s European business with a unified supply chain and store and floor planning solution since 2017.

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Retail TouchPoints

FEBRUARY 27, 2024

Pet Supplies Plus and DoorDash will offer same-day delivery of pet products from all 720 of the retailer’s stores. DoorDash already works with a number of retailers in the pet supplies vertical, including Petco and Choice Pet. We’re thrilled to expand our selection further with the addition of Pet Supplies Plus to the marketplace.”

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Retail TouchPoints

OCTOBER 20, 2023

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain is a top consideration not just for retail executives but consumers as well.

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Retail TouchPoints

JANUARY 29, 2024

Michaels has been awarded an educational school supplies cooperative contract for Texas’ Region 4, an eight -county area in southeast Texas serving more than 1.2 million students. Michaels launched its Makerplace by Michaels marketplace in November 2023 and collaborated with PetSmart for a holiday-themed promotion in December.

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Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. There is also a significant intersection of sustainability with customer preference data.

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Retail TouchPoints

MAY 11, 2023

Dollar General is beefing up its supply chain with of its first ground-up, dual facility in Blair, Neb. The recently opened Blair facility combines the efficiencies of both traditional and DG Fresh supply chain networks as part of the retailer’s strategic, multi-phased shift to self-distribution of frozen and refrigerated products.

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Forrester eCommerce

FEBRUARY 3, 2021

Where does supply chain risk rank in the hierarchy of priorities in the grand scheme of a firm’s business strategy? If 2020 taught us anything, it was that we underestimate the pivotal role of supply chain. It also taught us that supply chain risk IS business risk.

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Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

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Retail TouchPoints

MAY 10, 2023

More Visibility and Transparency Shipper intelligence technology provides CPG brands with increased, accurate visibility to track shipments and collect supply chain performance data. Track-and-trace software results in more accurate delivery estimates, making it easier for shippers to respond quickly to customer inquiries or complaints.

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Retail TouchPoints

JUNE 9, 2022

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. Social media is where customers will go to brag, complain and advocate. This makes social media and social marketing an integral part of supply management.

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Retail TouchPoints

DECEMBER 22, 2020

Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers. Nike’s supply chain plans aim to improve convenience for shoppers. 18 call with analysts.

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Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want.

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Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Highly seasonal: Everyone is familiar with Spirit Halloween, which is a client of our 3PL customer Perimeter Global Logistics (PGL).

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Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

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Forrester eCommerce

AUGUST 13, 2019

It’s now just over 12 months since we first published research on Digital Supply Chain. But the most common question we hear, is about the role of AI in Supply Chain. Some Forrester clients have made progress with Integrated Business Planning and with Control Towers. And they are on the lookout for Blockchain opportunities.

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Retail TouchPoints

JULY 28, 2023

Rural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — The retailer currently has 2,200 locations and will open approximately 70 new stores this year, said John Ordus, Tractor Supply’s EVP and Chief Stores Officer on the company’s Q2 earnings call.

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Retail TouchPoints

AUGUST 8, 2022

The acquisition, which includes Volt Systems’ employees and customer agreements, will help Walmart build its investment in tools that help the retailer anticipate customer demand. This purchase matches Walmart’s recent investments in its supply chain and the need to right-size inventory amid changing shopper habits.

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Retail TouchPoints

NOVEMBER 7, 2022

The answer is simple: they need to focus on their content supply chain and to put their customers to work for them. The Content Supply Chain Issue. What if we think about content creation like we think about a product supply chain? There are two big overarching issues that are affecting content production. Key Takeaways.

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Retail TouchPoints

NOVEMBER 1, 2023

Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart , marking the platform’s first partnership with a dedicated camping supplies merchant.

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Forrester eCommerce

APRIL 15, 2019

Modern supply chains are faster, more dynamic, and more volatile than ever before. The digital economy thrives on scouring the globe for new markets and new sources of supply. Furthermore, agile supply networks outpace rigid supply chains, anticipating demand from empowered customers.

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Retail TouchPoints

MARCH 17, 2023

Mattress retail conglomerate Serta Simmons Bedding (SSB) — the owner of brands including Serta , Simmons , Beautyrest and Tuft & Needle — is working to transform its supply chain planning capabilities through a new partnership with Blue Yonder.

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Retail TouchPoints

DECEMBER 18, 2020

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. Improve Supply Chains, Boost Customer Satisfaction. Reducing manufacturing expenses is key to passing cost savings along to customers.

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Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

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Retail TouchPoints

JULY 24, 2023

Enhanced Supply Chain Visibility will Benefit Brooks and its Customers Brooks also has selected supply chain traceability platform TrusTrace to deepen visibility across its manufacturing supply chain and help identify and mitigate responsible sourcing and business continuity risks. .

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Retail TouchPoints

MARCH 2, 2023

The world’s supply chains are under attack, and the vendors that organizations rely on could be the weakest link when it comes to protecting confidential information from falling into the hands of cybercriminals. An October 2022 report from BlackBerry Limited highlighted how extensive the threat to supply chains has become.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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Forrester eCommerce

MAY 15, 2023

Supply chain sustainability is a top priority. But Forrester clients often ask which of the competing supply chain certifications is best for them, because there are so […]

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Retail TouchPoints

MAY 26, 2022

Digital sports platform Fanatics has partnered with supply chain solution Quiet Platforms — a wholly owned subsidiary of American Eagle Outfitters Inc. AEO) — to provide faster and more efficient last mile delivery options to its customers, including same- and next-day delivery.

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Retail TouchPoints

JANUARY 21, 2022

Amanda Martin has been named SVP, Chief Supply Chain Officer and Vijay Karthik has been named SVP, Chief Technology Officer. In her new role, Martin will take over responsibility for all supply chain operations. She also will oversee the retailer’s photo studio and customer care divisions.

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Retail TouchPoints

APRIL 19, 2023

By growing and innovating, we are advancing the priorities that matter to customers: outstanding shopping experiences, affordable options and support for their health and wellness,” said Galen G. These capital investments will include 38 new and/or relocated stores and conversions or renovations to nearly 600 more.

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Retail TouchPoints

DECEMBER 21, 2022

In the holiday spirit of giving, Tractor Supply Company helped 9-year-old Caroline Lantz, who is battling cancer, by granting her wish of supporting abandoned and neglected dogs. Tractor Supply store. Lantz was surprised with a shopping spree at the Franklin, Tenn.

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Forrester eCommerce

JUNE 1, 2021

Lead time and availability determine customer experience. You must master supply chain resilience to meet your customers’ lead time and availability expectations. Moreover, you must guarantee supply chain sustainability to […]. We all learned about that during the crisis.

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Retail TouchPoints

JULY 27, 2022

The North Little Rock DC represents a $140 million investment, and it will serve as a dual facility capable of supporting the perishables-focused DG Fresh supply chain network in addition to traditional functionalities. .; and Salem, Ore., will create up to 1,100 jobs.

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Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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