Retail TouchPoints

MAY 25, 2023

The retailer will promote Heidi O’Neill to the role of President, Consumer, Product and Brand, and Craig Williams to President, Geographies and Marketplace. O’Neill, a 24 -year Nike veteran, currently serves as President, Consumer and Marketplace, where she led marketplace and four geographic operating regions.

Supplies 229

Supplies Consumer Management Operations 229

Retail TouchPoints

APRIL 22, 2024

Consumer preferences are shifting as a result of increased awareness around environmental impacts, of fashion and ecommerce in particular. The numbers are equally compelling when it comes to consumers’ willingness to spend more for products that are produced sustainably.

Clothing 224

Clothing Fashion Workshop Shipping 224

Retail TouchPoints

SEPTEMBER 9, 2022

This has been true for many companies in the recent past, especially during last year’s rapid consumer spending recovery. . Relentless supply chain shocks and major shifts in consumer habits mean warehouse shelves that sat empty a year ago are today sagging under the weight of immovable inventory. Will a recession happen?

Shipping Costs 258

Shipping Costs Supplies Information Technology 258

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming. of ecommerce sales in 2024.

Improvements 229

Improvements Retail Mobile Customer Experience 229

Retail TouchPoints

SEPTEMBER 19, 2022

Purple Innovation has confirmed that investment firm Coliseum Capital Management made an unsolicited, non-binding proposal to acquire all outstanding capital stock of the digitally native mattress company for $4.35 per share on Sept. The news of the acquisition bid sent shares of Purple soaring to approximately $3.85 when markets opened Sept.

Management 226

Management Supplies Technology Online Retail 226

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story. But that’s only part of the story.

Shipping Costs 235

Shipping Costs Merchant Services Retail Supplies 235

Retail TouchPoints

APRIL 8, 2022

These and other breakdowns along the complex global supply chain have caused shipping costs to soar and other expenses like warehousing, marketing and packaging to skyrocket as well. The key to addressing the retail sector’s supply chain nightmare could lie in a sometimes-overlooked area: indirect, or not-for-resale, expenditures.

Shipping Costs 269

Shipping Costs Shopping Carts Supplies Shipping 269

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. . DSW parent company Designer Brands, Inc.

Sporting Goods 290

Sporting Goods Accessories Supplies Apparel 290

lateshipment

APRIL 28, 2024

Just like E-commerce, CX is also transforming while still being an integral part of the shopping channel and innovations can’t be left out. From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?”

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

Retail TouchPoints

AUGUST 10, 2021

Focus on BIPOC and Female Execs and Innovators. A panel of women supply chain executives from Shoe Carnival , Nestle Nutrition and Hubble Contacts , moderated by Melissa Campanelli of the Women in Retail Leadership Circle, will reveal their secrets for success. At Chicago’s McCormick Place, Aug.

Events 264

Events Supplies Omnichannel Consumer 264

Retail TouchPoints

APRIL 8, 2021

Melanie Huet, Chief Marketing Officer and EVP of Marketing and Innovation at Tuft & Needle, will become Chief Commercial Officer of SSB; Shelley Huff, CEO of Tuft & Needle and EVP of Direct to Consumer, will become Chief Operating Officer of SSB.

Supplies 151

Supplies Operations Omnichannel Technology 151

Retail TouchPoints

DECEMBER 20, 2023

Over the next year, conversations will continue to advance, and we’ll see more brands take cues from Tractor Supply to develop a consistent and scalable process for testing and optimizing new in-store technology to support associates. Why it Matters: In 2023, we saw employee turnover reach record highs.

Retail 235

Retail Supplies Merchant Services Social Media 235

Retail TouchPoints

OCTOBER 17, 2022

These days, given the high rate of inflation, the ongoing supply chain challenges, and lingering public health challenges — just to name a few! — Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. Our purpose also inspires and informs our outreach to consumers.

Consumer 244

Consumer Gifts Supplies Accessories 244

Retail TouchPoints

APRIL 11, 2022

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Consider how consumers have shifted their shopping and purchasing habits in recent years.

Retail 304

Retail Live Chat Shipping Costs Supplies 304

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Here are the top innovative retail trends to watch in 2024. While challenges are inevitable, proactive measures can be taken to prepare and mitigate risks.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping Costs 223

Shipping Costs Shipping eCommerce Small Business Retail 223

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

Supplies 219

Supplies Retail Fulfillment Channel 219

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

Customer Loyalty 200

Customer Loyalty Customer Retail Shipping Costs 200

Retail TouchPoints

SEPTEMBER 14, 2022

The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. Consider that last year, retail ecommerce sales amounted to nearly $4.9 trillion , and it doesn’t stop there.

Retail 275

Retail Social Media Presentation Customer Loyalty 275

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. The pandemic has fundamentally reshaped the relationship consumers have with sustainability, from shopping and investing to employer preferences.

Retail 277

Retail Financial Services Fashion Clothing 277

Retail TouchPoints

MAY 3, 2022

From supply chain issues to a thriving retail media landscape, vendors are increasingly looking for new ways to maximize their product sales on Amazon. Every year ecommerce brands negotiate their contractual terms with Amazon. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

Shipping Costs 230

Shipping Costs Supplies Shipping eCommerce 230

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 314

Retail Supplies Webinar Omnichannel 314

Wiser

NOVEMBER 29, 2023

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. Trade promotions are directed toward the intermediaries involved in the distribution process, such as wholesalers, distributors, or retailers. What is Trade Promotion?

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

365 Retail

MAY 1, 2024

Consumers now have the luxury of browsing products from their homes. Personalization through Data Analytics Retailers are using data analytics to better understand consumer behavior. Personalization through Data Analytics Retailers are using data analytics to better understand consumer behavior.

Payment Services 52

Payment Services Mobile Payments Social Media eCommerce 52

Retail TouchPoints

JUNE 19, 2020

Retail is no stranger to supply chain disruption. At the same time, they have started to embrace sustainability in their operations while satisfying consumer demand for hyper-personalization, flexible fulfilment options and other innovations. Together, these factors paint a picture of a sector in flux.

Supplies 202

Supplies Retail eCommerce Fulfillment 202

Retail TouchPoints

AUGUST 10, 2020

Many retailers suspended returns in the early weeks of the pandemic, but most seem to have reinstated them in forms modified for associate and consumer safety. Those supporting Walmart reinstating in-store returns called on the retail giant to use its supply chain expertise to develop processes that are safe for associates and customers.

Beauty and Health 253

Beauty and Health Shipping Costs Supplies Shipping 253

365 Retail

APRIL 4, 2024

The product knowledge required by such distributors at both depots and trade counters, with a digital channel acting as a nice to have ‘shop window’, allows direct access to the end consumer. Regardless, the website isn’t just a direct selling channel, nor is it just a shop window either.

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Multichannel Merchant Services Retail Supplies 58

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. The best practices employed by the “leading-edge” and “innovative” brands quickly became the standards for every company to compete against. The result? Loyalty programs.

Omnichannel 251

Omnichannel Retail Mobile Social Media 251

Retail TouchPoints

MARCH 3, 2021

Driven by the explosive growth of ecommerce and shifting consumer preferences, on-demand, also known as cloud manufacturing, is now poised to revolutionize the supply chain industry. As ecommerce redefines the customer experience, consumers increasingly expect and desire personalized products.

Shipping Costs 181

Shipping Costs Retail Supplies Apparel 181

Retail TouchPoints

AUGUST 3, 2020

While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape. Will the travel industry rebound? Categories Present Unique Challenges and Opportunities.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Retail TouchPoints

JUNE 12, 2023

Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. AI in retail is everywhere. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. They can partner with a larger company with the resources to deploy these models.

Retail 254

Retail Technology Games Recommendation 254

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

JANUARY 31, 2023

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. Disney was cited as a shining early example of the experience economy in action.

Technology 277

Technology B2C Consumer Social Media 277

Wiser

DECEMBER 4, 2023

The Role of Retail Partners Retail partners serve as vital extensions of a brand manufacturer’s business, significantly amplifying its reach and exposure to consumers. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms.

Retail 146

Retail Presentation Operations Management 146

Retail TouchPoints

JUNE 24, 2022

More brands in categories like beauty, skincare, health and wellness — what Burt calls the “traditional powerhouse” categories — are investing in subscriptions, but there is also net-new demand in categories like oral care, where consumers that buy an electric toothbrush can get subscriptions for the replaceable head as well as the toothpaste.

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Subscription Beauty and Health Shipping Costs Consumer 280

Retail TouchPoints

JULY 5, 2022

But now, even as consumers return to stores, they have come to expect those omnichannel conveniences, meaning retail executives must find a way to make them financially viable. In the early days of the pandemic it was a scramble to ramp up (or create) digital capabilities. Why is Ecommerce Profitability So Elusive?

Shipping Costs 285

Shipping Costs eCommerce Retail Merchant Services 285

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

Payment Services 256

Payment Services Consumer Retail Management 256