lateshipment
FEBRUARY 12, 2024
Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. ICYMI, here’s the first part of this article — e-commerce memes that exclusively cover just the order delivery phase. You can either do this or do not do this.
Retail TouchPoints
MARCH 6, 2024
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.
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lateshipment
DECEMBER 24, 2021
Returns are a part of every e-commerce business. 20% of all e-commerce orders are returned. What is E-commerce Returns Management? It involves the end-to-end of returns from the moment the customer initiates to fulfilling a replacement if they had requested an exchange.
Retail TouchPoints
MARCH 28, 2023
For many years, permissive returns policies have been the norm in ecommerce. retailers were revisiting their returns policies as of late 2022. Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. With numbers like these, it’s no wonder that most U.S.
Retail TouchPoints
FEBRUARY 21, 2024
While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? billion in 2023 — accounting for 8.5%
Retail TouchPoints
JUNE 5, 2024
Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage.
ChannelAdvisor
NOVEMBER 21, 2022
It doesn’t really matter whether you’re new to the e-commerce game or you’ve been selling on marketplaces for years — the pace of change is enough to overwhelm even the most seasoned veteran. . 10 Best Practices to Improve E-Commerce Sales. Consumers are at the heart of all commerce — and they know it.
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