Retail TouchPoints

JUNE 30, 2020

Acquia , a digital experience company, and Kibo have announced a strategic partnership designed to help retailers deliver frictionless commerce. The two companies will empower brands to create headless e-Commerce experiences through a unified customer view, and optimize engagement across the customer journey with shoppable content.

eCommerce 256

eCommerce eCommerce Technology Order Fulfillment Fulfillment 256

Kissmetrics

FEBRUARY 11, 2021

Whether you’re an online retailer looking to build a physical connection with your customers, a physical retailer looking to test an online presence, or simply looking to create some excitement around your brand, a pop-up shop could be the perfect solution. Pop-up shops are limited-time-only retail stores. What Are Pop-Up Shops?

eCommerce 288

eCommerce Toys Social Media Fashion 288

365 Retail

APRIL 19, 2024

In the rapidly evolving world of global e-commerce, operational efficiency and superior customer service are paramount. This trend is particularly relevant as companies seek out emerging markets known for technological advancements and skilled workforces.

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eCommerce Games Retail Operations 52

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits.

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Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Because fraudsters are becoming more sophisticated and have more opportunities as the ever-growing ecommerce boom drives waves of shoppers online. Why is this happening?

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Retail TouchPoints

JUNE 7, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. For the past decade or so, big-name retailers have turned to designers and experiential agencies to create multisensory atmospheres in stores. 74% of U.S.

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365 Retail

MARCH 27, 2024

The retail landscape has rapidly transformed, with sustainability now at the forefront of many consumers’ minds. Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency.

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Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy.

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Retail TouchPoints

AUGUST 11, 2020

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

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lateshipment

SEPTEMBER 8, 2022

Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. The holiday season is the best time to spread the word about your product and e-commerce business.

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Retail TouchPoints

APRIL 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping.

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Technology eCommerce Shipping Costs Games 231

lateshipment

MAY 15, 2023

If you’re a retailer who has just opened an online store, this article stands to provide you with everything you need to create a fine shipping policy that works out well for your business. The Role of Shipping Policies in Your Business For the e-commerce novice here, let’s revisit things a little.

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Retail TouchPoints

SEPTEMBER 4, 2020

As an essential retailer, Canadian supermarket giant Loblaw was in a good position to weather the COVID-19 outbreak. However, when e-Commerce sales spike 4X in a matter of days, even strong retailers can feel the strain.

eCommerce 240

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365 Retail

APRIL 2, 2024

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

eCommerce 52

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Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. The easier option is in fact to move away from giant e-Commerce marketplaces.

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Kissmetrics

OCTOBER 4, 2021

30 percent of all retail sales occur between Black Friday and Christmas. This means preparing your e-commerce site for this busy period is essential to success. The level of competition for Black Friday e-commerce sales is off the charts, which means it pays to start preparing now. Start Planning Early.

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lateshipment

MARCH 10, 2023

In today’s e-commerce space, video marketing has turned out to be one of the most important forms of content to promote products. This specialty has led to e-commerce stores quickly turning to video to grow their businesses. This specialty has led to e-commerce stores quickly turning to video to grow their businesses.

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Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. Still, nothing could have fully prepared retailers — both online and in the physical world — for COVID-19. How can retailers continue to adapt to this high-tech, low-touch online environment? A New Reality Emerges.

Technology 202

Technology eCommerce Retail Merchant Services 202

Retail TouchPoints

AUGUST 18, 2020

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets on its newly launched e-Commerce site. In an interview with The Wall Street Journal , Margolis said “starting from scratch puts us in a good position.”

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Retail TouchPoints

MAY 2, 2022

It’s no surprise that ecommerce has practically taken over the global economy. According to a study by the Öko-Institut in Berlin, ecommerce overall results in significantly lower carbon emissions than brick-and-mortar retail sales, mostly thanks to savings in heating and electricity. trillion by 2023. Mitigating Returns.

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Retail TouchPoints

AUGUST 16, 2021

Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. We incorporate vertical lines through the different materials we use to make our shirts,” explained Villanueva in an interview with Retail TouchPoints. “We

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Technology Retail eCommerce Apparel 298

Fabric Blog

NOVEMBER 11, 2021

E-commerce technology is a fast-paced industry. Currently, more than 50% of global e-commerce takes place outside of online marketplaces, forcing brands to proactively acquire retail technology that lets them interact with and serve shoppers.

eCommerce Technology 52

eCommerce Technology eCommerce Technology Consumer 52

lateshipment

MAY 30, 2023

While the COVID-19 pandemic did slow the economy down amidst a lot of problems, it also led to an e-commerce surge and accelerated digital transformation by 5 years. With recent technological advancements and increased customer expectations , you have no option but to embrace personalization in your social media marketing tactics.

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365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

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365 Retail

APRIL 2, 2024

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals.

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lateshipment

JULY 12, 2022

Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer. Accessibility is everything in e-commerce. Invest in the Right Tools.

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lateshipment

DECEMBER 24, 2021

Returns are a part of every e-commerce business. 20% of all e-commerce orders are returned. What is E-commerce Returns Management? E-commerce Returns Management Process: Best Practices. The post E-commerce Returns Management Process: Best Practices appeared first on Lateshipment.com Blog.

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Retail TouchPoints

JUNE 11, 2020

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Sales fell 44% to €3.3

eCommerce 205

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Steve Dennis

APRIL 29, 2022

One of the most pervasive retail industry narratives is the belief that online shopping growth was massively accelerated by the pandemic. On average, e-commerce penetration is only slightly ahead of where we would expect it to be had the pandemic not happened. Just What The Heck Is “E-commerce” Anyway?

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Retail Technology Review

MARCH 13, 3500

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers.

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Retail TouchPoints

JANUARY 11, 2024

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. But for many retailers the question remains, “Where can this new technology best help my organization now?”

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365 Retail

MARCH 5, 2024

In an age where digital storefronts are as prevalent as their brick-and-mortar counterparts, the strategic application of advanced technology has become the linchpin for achieving e-commerce supremacy. Leading the charge in this technological revolution is Cynergy BPO , a premier outsourcing advisory firm in the Philippines.

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eCommerce Technology Arts Online Retail 52

Forrester eCommerce

FEBRUARY 26, 2024

We just released an evaluation of more than a dozen AI and automation solutions and mapped them according to maturity and utility.

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Technology Retail Customer 427

lateshipment

NOVEMBER 18, 2022

It’s time to include quality video content in your e-commerce website and marketing process. We have curated a list of points to make our case for why video marketing is no longer an option but rather, a necessity for brands in today’s e-commerce space. Not getting enough conversions despite getting more visitors?

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Retail TouchPoints

APRIL 1, 2024

This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand. Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success.

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Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. UK, Germany and Australia.

Shipping Costs 271

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365 Retail

JUNE 28, 2022

Succeeding in the e-commerce niche can be difficult because of intense competition. Thousands of e-commerce entrepreneurs seek to claim a piece of the pie, and businesses must be able to adapt quickly to market trends. Succeeding in the e-commerce niche can be challenging. Get to know your target audience.

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