Wed.Jul 26, 2023

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4 Steps to Operations and Fulfillment Transformation

Retail TouchPoints

The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping.

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Conduct Better Research With Inclusive Screener Questions

Forrester eCommerce

By practicing inclusive design, businesses can increase revenue, decrease costs, improve resilience, and build trust with customers and employees. But to do this successfully, companies need to incorporate inclusive design principles when creating experiences.

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Teamsters, UPS Contract Agreement Averts Strike

Retail TouchPoints

UPS and the International Brotherhood of Teamsters union have reached a labor agreement affecting approximately 340,000 workers nationwide, averting a strike that could have severely affected deliveries both to companies and directly to consumers. The five-year deal, which still needs to be ratified by the Teamsters rank-and-file, has been unanimously endorsed by the UPS Teamsters National Negotiating Committee.

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The Web Needs A Way Of Proving That You’re A Real Person; Worldcoin Is Not The Solution

Forrester eCommerce

In the online world, proving that you’re dealing with a real person is cumbersome and full of friction; and it’s even tougher to make sure it’s the same person as last time while at the same time preserving that person’s privacy. But Worldcoin, formally launched on July 24, 2023, raises more issues than it solves.

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The Pragmatic Path to Composability: Adapting to the Future through Modularity

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

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Putting the Feeling Back into Experiences 

Retail TouchPoints

The location-based experience marketplace is projected to grow to $12 billion by the end of 2023 , clearly demonstrating an ever-increasing appetite for experiences. However, with so many on offer, how can brands ensure they are using the physical space effectively, connecting with customers, and evoking feelings consumers will never forget? Present-day tech advancements, as well as consumer demand, provide an opportunity for brands to seize the moment, increase footfall and fend off online comp

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Empowering Banks With Digital Cash Management Platforms

Forrester eCommerce

Businesses across the globe are dealing with a fast-paced digital world, rising customer expectations and economic uncertainties. In such an environment, it is imperative that they manage their cash flows well to finance their growth ambitions and mitigate financial risks. Corporates source these cash management services from their corporate banking partners.

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Progressive Web Apps vs. Native Apps: Which One is Right for Your Business in 2023

Digital Doughnut

Explore the key differences between Progressive Web Apps and Native Apps to determine which one is the optimal choice for your business in 2023. Gain insights into the advantages and limitations of each approach to make an informed decision that aligns with your business goals and user experience requirements.

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Foxtrot’s newest store opens in Austin City Hall

RetailDive

The chain’s first location in a civic building will be followed later this year by a store on the campus of The University of Texas at Austin.

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Hootsuite Launches Free AI Tool for Social Media Marketers

Digital Doughnut

To mark World Productivity Day, Hootsuite has launched a free, AI-powered social-first caption generation tool, as well as a dedicated video campaign to showcase how seriously easy AI tools can be. In combination with the company’s recently-released social media content generator, OwlyWriter AI, this ensures marketers can keep up with daily social content needs efficiently.

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Bath & Body Works picks CVS, Merck alum for CFO

RetailDive

Eva Boratto joins the Columbus, Ohio-based personal products maker — long a familiar storefront inside many retail properties — as it shifts away from malls.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Exploring the Impact of the Strikes in Hollywood on the Future of TV: Insights from Tinuiti’s Experts

CPC Strategy

As you have likely noticed from news reports and social media, or perhaps because your favorite TV show is on hiatus, members of SAG-AFTRA, the prominent union for performers and media professionals in Hollywood, have joined the Writers Guild of America (WGA) in a historic joint strike.

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Gap Inc. turns to Mattel operations chief Richard Dickson as CEO

RetailDive

The toy maker's longtime executive was instrumental in reinvigorating Barbie and other signature brands. Can he pull it off again?

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How Hospitality Is Influencing the Future of Retail and Elevating Brand Experiences

RetailWire

Retail is undergoing a transformation, moving from traditional brick-and-mortar stores to immersive experiences that create an emotional connection with shoppers. Luxury brands like Dior and Jacquemus are partnering with hospitality players to elevate their equity and create desirability, designing exclusive lifestyle spaces and seasonal pop-ups that engage customers in new ways.

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Pacsun opens store dedicated to activewear

RetailDive

The 1,500-square-foot store, dubbed Pac1980, opened in the Mall of America and features leggings, skirts, onesies and tops.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Walmart Makes Updates to Membership

RIS News

Walmart has expanded access to its Walmart+ membership program while introducing new travel-based benefits for members.

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Authentic Brands Group acquires Rockport out of bankruptcy

RetailDive

The brand conglomerate sees an opportunity to expand the footwear company's assortment into a "full lifestyle offering.

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8 Ways To Improve Backorder Fulfillment With A Warehouse Management System (WMS)

Pivotree Blog

You’ve done everything right regarding 3PL inventory management and upped your re-orders; but despite your best efforts, you’re still selling through your stock. This is good news — you have a popular product that customers love. Either that, or it could be that there’s a problem with your warehouse management process. So how do you ensure your warehouse operations are in top gear to keep your customers coming back?

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Retailers hail tentative agreement between UPS and Teamsters

RetailDive

While industry groups expressed relief at the breakthrough, uncertainty remains unless and until the new contract is ratified by union members.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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John Lewis Fashion Rental Debuts Zyler Virtual Try-On

365 Retail

Anthropics Technology, makers of AI-powered Zyler Virtual Try-On, has announced a partnership with John Lewis, one of the UK’s leading department stores, and rental specialist HURR, to introduce virtual try-on technology to their fashion rental website. The John Lewis Fashion Rental website, which lets customers rent dresses for a selected amount of time, now enables customers to see how the dress looks on them online before they rent with the “ Try it On ” feature.

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‘Haves and have-nots’: How the funding market is panning out in 2023

RetailDive

The outlook already looked bleak back in January, and the first half of the year showed that snagging capital might be tougher than ever.

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The LEGO® Group brings another store to Ireland this autumn

365 Retail

LEGO ® fans in Ireland are in for a treat this year, as the LEGO ® Group announce a second Irish store is on its way. Opening in October 2023, at Blanchardstown Shopping Centre, the new store will be the brand’s latest location in Ireland following the opening of the first Irish LEGO store on Grafton Street in August 2022. LEGO fans of all ages will have endless opportunities to fully immerse themselves in the world of LEGO, with imagination and creativity underscoring every aspect of the store.

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Serta Simmons Bedding names CEO

RetailDive

Following its exit from bankruptcy, the company also named a new chief marketing officer and executive chairman of the board.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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IKEA opens new Plan & Order Point in Preston, Lancashire

365 Retail

Monday 24 th July 2023 , marked the opening of the IKEA Plan & Order Point in Preston, Lancashire. The Plan & Order Point is a smaller store dedicated to kitchen and bedroom planning, which customers can visit for home furnishing advice and expertise to help design their ideal space. The launch marks the third opening of this format in the North West of England, following its introduction in Aintree last December and Stockport in March.

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Wayfair names new chief marketing officer

RetailDive

Bob Sherwin is exiting the company after 10 years, with Paul Toms taking over the position.

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Tapi Carpets & Floors open new store in Hanworth Homebase

365 Retail

Tapi Carpets & Floors has announced their store within Hanworth Homebase is now open, offering a wide collection of flooring options as well as expert advice from their floorologists. The store is now open at Tapi Carpets & Floors (within Homebase), Twickenham Road, TW13 6EZ. Those in Hanworth can find more about the store here, as well as book an appointment with one of Tapi’s experts in stores: [link] Martin Harris, co-founder of Tapi Carpets & Floors, says: “We’re delighted to ann

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Retail Employee Scheduling Software: Features, Solutions, and Benefits

Korona

Retail employee scheduling software fosters a better workplace for you and your staff. Here are some key features, platforms, and benefits.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Klarna partners with Liberty

365 Retail

Klarna, the AI powered global payments network and shopping destination, has today announced its partnership with iconic British department store Liberty, with its flexible and interest-free payment options now available online. The partnership will help Liberty’s customers save time and money and worry less, allowing them to shop smarter with Klarna’s interest-free payment options and manage their spending through the Klarna app.

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French Antitrust Watchdog Issues Statement of Objection Over Apple App Tracking

RetailWire

France’s antitrust watchdog has issued a statement of objection against Apple, raising concerns that the tech giant may have violated regulations related to the use of iPhone user data for advertising purposes. The watchdog is worried that Apple could be abusing its dominant position by implementing discriminatory and non-transparent conditions for using user data in.

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5 Smart Strategies for Marketers to Save on Their Multifamily Budget

PERQ

In the fast-paced world of multifamily marketing, finding cost-effective ways to reach potential residents is crucial for optimizing and maximizing occupancy. However, marketing efforts can quickly become expensive, leading to a significant drain on a property’s budget. To maximize occupancy and achieve marketing success, multifamily marketers must explore innovative and cost-efficient strategies for their multifamily budget.

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LVMH Earnings Suggest Luxury Spending Is Suddenly Slowing in the U.S.

RetailWire

Luxury goods giant LVMH reported a surprising 1% drop in U.S. sales during the second quarter, indicating a potential slowdown in luxury spending in the country. The company’s CFO, Jean-Jacques Guiony, attributed the decline to aspirational customers no longer spending on entry-level products, potentially due to the fading stimulus payments after COVID.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.