Fri.Apr 29, 2022

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DICK’S Enters the Resale Market With In-Store Buy-Back Program

Retail TouchPoints

Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.

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Women in Tech: A Candid Conversation with BigCommerce Women Leaders

BigCommerce

Women’s History Month serves as a dedicated time to honor generations of trailblazing women.

Insiders

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

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SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

What is SMS Marketing? It’s 2022, and people are using their cell phones now more than ever before. With this uptick in cellular device usage, SMS marketing is a hot topic for eCommerce marketers. So, what exactly is SMS marketing ? SMS marketing stands for Short Message Service 一 or text messaging. Brands are now using text messaging to send promotional messages, updates, company announcements and more to consumers that provide consent.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations

Retail TouchPoints

We’ve all been there before: the expo hall. While initially you may feel invigoration, the rows of booths can quickly feel overwhelming. Excitement turns into inundation which, for some, could eventually turn into frustration. That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12.

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La transformation digitale entraîne le besoin de nouvelles compétences IT

Forrester eCommerce

L'orientation des projets de transformation digitale, et par conséquent les stratégies sous-jacentes de sourcing, de recrutement et de gestion des talents IT, doivent toutes évoluer.

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Don’t Adopt Nature-Based Solutions That Come With A Side Of Dumb

Forrester eCommerce

As corporations look to express their commitment to the Earth and its earthlings, nature-based solutions (NBS) have taken on new urgency in the boardroom and sometimes not for the right reasons. First things first: NBS are defined by Forrester as natural and nature-based solutions to the consequences and causes of climate change that reduce an […].

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Victoria’s Secret Opens Beauty Shop on Amazon

Retail TouchPoints

Victoria’s Secret & Co. is bringing its Victoria’s Secret Beauty and PINK Beauty products to Amazon as the newly independent company looks to expand its brand presence beyond its own stores and website. . Close to 120 different beauty products are now available in Victoria’s Secret storefront on Amazon , something the company said its customers had been asking for: “Through customer feedback and research, we’ve heard consumers want to purchase VS Beauty in Amazon’s store and already search

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Why Headless Commerce Is A Pain In The Neck

Forrester eCommerce

It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […].

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How Shapermint is Staying True to Its Self-Love Roots

Retail TouchPoints

Brands are hopping on the body positivity bandwagon, but Shapermint is standing out with its data-driven approach. During this episode of Experience Insiders, Gabrielle Richards, Senior Brand Manager for Shapermint, shares how the brand’s latest campaign helped reaffirm, even improve, its focus on inclusivity and deep customer understanding.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Shopify POS vs Clover POS (Apr 2022): Which is Best?

Ecommerce Platforms

The debate of Shopify POS vs Clover POS can be more complex than it seems. Both of these tools have a lot of benefits to offer the average ecommerce seller. With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding

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The Top Tech That Will Win Over Banks In 2022

Forrester eCommerce

Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.

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Amazon Seller Insurance Requirements And The Top Providers

My Wife Quit Her Job

Amazon requires sellers with gross sales over $10,000 a month to have product liability insurance in order to sell on Amazon. If you hold a valid insurance policy, Amazon will pay for legal claims under $1000 for personal injury and product damage on the sellers behalf. In this post, you’ll learn… The exact Amazon insurance requirements How much insurance you need to purchase The best Amazon insurance providers for your business The easiest way to get Amazon seller insurance Why Do A

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SheerID Partners With Brands to Reward Teachers During Teacher Appreciation Week

SheerID

Brands in numerous industries partner with SheerID for Teacher Appreciation Month to provide exclusive offers to the 6.7 million educators in the US.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Passwork Review (Apr 2022): What You Need to Know

Ecommerce Platforms

Businesses juggling multiple accounts, each with different passwords, may find themselves in a situation where passwords need changing. Or requiring to grant someone access to said passwords. To do this safely, passwords need encrypting to prevent hacking and data breaches. This is where cloud-based, self-hosted password managers come into play. This sort of online tool allows businesses to manage all their passwords from the convenience of one place.

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Amazon's e-commerce retail sales fall 3% in Q1 as consumers return to stores

RetailDive

The company said that Prime Day will take place in July, and some analysts say it may host a second one to make up for its muted sales.

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The Myth of The Great E-commerce Acceleration

Steve Dennis

One of the most pervasive retail industry narratives is the belief that online shopping growth was massively accelerated by the pandemic. Set your WABAC Machine to the spring of 2020 and you’ll find scores of references to how we experienced “10 years of growth in only 3 months.” Even with the big (and easily predicted) moderation that occurred later that year, the “great acceleration” story line persists to this day.

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Walmart launches activewear brand Love & Sports

RetailDive

The brand was created with fashion designer Michelle Smith and indoor cycling instructor Stacey Griffith and will roll out to 1,500 stores.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Leading Brands Celebrate Military Appreciation Month With Exclusive Offers for Active Military and Vets

SheerID

Brands in numerous industries partner with SheerID for Military Appreciation Month to provide exclusive offers to the 33 million members of the military, including active duty, veterans, reservists, spouses, and dependents.

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The Weekly Closeout: Coty winds down Russian operations and The North Face repurposes scraps into gear

RetailDive

In 2021, the country accounted for about 3% of Coty's sales. Meanwhile, The North Face's latest sustainability effort turns factory scraps into new products.

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Packaging sustainability influences Gen Z shopping choices

365 Retail

Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo. Research of 1,036 Gen Z consumers found that 56% are less inclined to buy from a retailer again or would look for a different retailer in the future if delivery packaging wasn’t sustainable or resourceful. 37% admitted they would look beyond the environmental credentials of packaging to shop with a retailer again if they liked the

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Overstock sales fall 19% as macro challenges hit home

RetailDive

The drop in revenue was larger than the company anticipated, which it said could be due to consumers reacting to inflation and the war in Ukraine.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Report says corporate profits and wage growth are out of sync

RetailWire

A new Brookings report found that corporate profits at five companies – Amazon.com, CVS, Kroger, Target and Walmart – were up 41 percent in 2020 as real wages for their employees grew five percent. Many workers are feeling the pinch of inflation as pay raises in recent years have lagged inflation.

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Authentic Brands Group sues checkout startup Bolt

RetailDive

ABG alleges Bolt's software services led to technology failures and lost sales, but Bolt denies the claims.

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Voice Search Optimization For Your Ecommerce Store

Ecommerce Guru

“Alexa, play hum dil de chuke sanam by Kavita Krishnamurthy.” And that’s it! Alexa plays your favourite song, and you get lost in your feelings. But giving commands like humans is reasonably impossible at least yet, but have you noticed how much we have started using voice searches or commands for many purposes instead of tying manually?

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High delivery and warehousing costs hit Amazon in the bottom line

RetailWire

Amazon.com posted its first quarterly loss since 2015 as the company faced higher costs to run its warehouses and delivery goods to customers. CEO Andy Jassy said Amazon faces challenges that it is prepared to meet. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, he said. “We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen si

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How Social Commerce Can Boost Your Online Sales - A Complete Guide

Digital Doughnut

There is a new kid on the block in the form of social commerce. Social commerce is the next big thing in the shopping world, and we look to provide all the needed information about it through this piece, so let's scroll down!

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Millions of Americans are going camping for the first time

RetailWire

About 20 percent of Americans went camping in 2021 and more than eight million people did so for the very first time. Forty percent of new campers identify as BIPOC (Black, Indigenous and People of Color).

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Victoria's Secret and Pink open Amazon storefront to stoke beauty sales

RetailDive

Heeding feedback from its customers, the company said it's now selling more than 100 products in the category via the e-commerce giant.

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Google Web Stories: A Practical Guide to Providing Fully Immersive Experiences

Digital Doughnut

This article explains what Google Web Stories are, why marketers should use them and how to create them.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.