Forrester eCommerce
MARCH 3, 2022
Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1). Firms operating in China are looking for guidance on how to adjust their data-related policies as they need […].
Retail TouchPoints
MARCH 3, 2022
After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As part of our commitment to be a digital-first, omni-always retailer, we are making it easier and more convenient than ever to shop at Bed Bath & Beyond,” said John Hartmann, COO at Bed Bath & Beyond and President of buybuyBABY in a statement.
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Groove
MARCH 3, 2022
What Is Data-Driven Decision Making? Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.
Retail TouchPoints
MARCH 3, 2022
The last mile has become a more crucial part of the entire customer experience, particularly the delivery portion. Amazon Prime was the first entity to raise the delivery stakes, but soon its promise of two-day delivery became next-day delivery. Then next-day delivery became same-day and even one-hour delivery. With each tightening of the delivery window, consumer expectations rose accordingly — not just for Prime members but for a wide swath of ecommerce shoppers.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
MARCH 3, 2022
Be ready to explore the Data Mesh blind side. This post won’t be popular, and will be certainly controversial. But there is an elephant in the room that needs attention. Working in and leading data management and governance teams is like living in a perpetual group therapy session. Technology complaints arise, but the underlying friction […].
Retail TouchPoints
MARCH 3, 2022
Convenience store chain Casey’s General Stores has partnered with GetUpside to offer cash back promotions to its customers, beginning with their fuel purchases and expanding to in-store and restaurant purchases in the coming months. . The new partnership is part of Casey’s increased investment in digital tools to boost customer loyalty and drive profit.
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Retail TouchPoints
MARCH 3, 2022
Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. The news comes on the heels of an announcement that Target will invest up to $300 million this year to increase the starting wage range and expand healthcare access for its workers.
Forrester eCommerce
MARCH 3, 2022
Les entreprises européennes n’investissent pas assez dans l’expérience client, car elles considèrent que son amélioration ne mérite pas la priorité que lui accordent leurs homologues globaux. C’est une erreur.
Retail TouchPoints
MARCH 3, 2022
Shopping list marketing and insights platform AdAdapted has launched add-to-cart ecommerce capabilities for its AdAdapted Direct solution. The tool can help marketers create campaigns that allow shoppers to add a brand’s products directly to a retailer’s online cart. AdAdapted Direct is a self-serve solution designed to provide on-demand access to an audience of more than 110 million verified shoppers.
Forrester eCommerce
MARCH 3, 2022
When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 3, 2022
Gap Inc. ’s premium heritage brand Banana Republic is branching out into new product categories with the launch of its BR Baby and BR Athletics collections. Known for fashions that attract a consumer shopping for refined, classic pieces, Banana Republic has marketed itself as an accessible destination for classic styles in luxurious textiles, created through a heritage of craftsmanship with premium services such as BR Atelier, a personalized styling offering available at select locations.
Salsify
MARCH 3, 2022
A product page (or product detail page ) displays information about a product that helps consumers understand what it is and why they should buy it.
Retail TouchPoints
MARCH 3, 2022
Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. and two in the UK. “We’ve decided to close our Amazon 4-star, Books, and Pop Up stores, and focus more on our Amazon Fresh , Whole Foods Market , Amazon Go , and Amazon Style stores and our Just Walk Out technology,” said Betsy Harden, Senior Public Relations Manager for Physical Re
Ecommerce Platforms
MARCH 3, 2022
Phone cases are everywhere. And the demand for phone cases is constantly rising because of new phone version releases, old phones, broken cases, an increase in population, and new customers getting into the market (like teenagers with their first phones). If you're interested in learning how to start a phone case business, now is the right time. In fact, there has never really been a bad time to sell phone cases.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
MARCH 3, 2022
Building on strength during the fourth quarter, the lingerie company has plans for more off-mall stores and a new tween line. But how real are its changes?
Ecommerce Platforms
MARCH 3, 2022
Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada. That means warehouses in Canada, or at least fulfillment centers on the American border.
RetailDive
MARCH 3, 2022
Rather than build a game from scratch, the retailer partnered with a popular role-playing offering that's drawn 1.5 billion visits on the metaverse platform.
Ecommerce Platforms
MARCH 3, 2022
There are a host of different payment platforms that you can partner with to process payments for your digital business. However, finding the right one is often difficult, especially when you consider the variable rates and different features offered by each. Checkout.com is one of the oldest cloud-based payments platforms in the industry, having launched in 2012.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
MARCH 3, 2022
Both retailers leaned on their scale to get goods on shelves and keep prices low, at least relative to the industry.
ChannelAdvisor
MARCH 3, 2022
Global e-commerce is more accessible than ever. According to Euromonitor International, in 2021, cross-border e-commerce sales reached nearly $3.2 trillion — and it’s set to expand even further. Yet, selling in multiple countries is not without risks and complications. With careful planning and execution, retailers can reap worthwhile rewards that outweigh the effort. .
RetailDive
MARCH 3, 2022
The labor victory follows a wave of organizing at Starbucks — some successful — with efforts also underway at Amazon warehouses.
Email Audience
MARCH 3, 2022
Please note, we are building the page as we go. The entire world is shocked by the situation in Ukraine: the Russian invasion of the territory of Ukraine. This is Putin’s war against the entire world, the tragedy is immense. We need to help. Many of our industry members know colleagues, friends and people in the region. If there was any time where you cannot explain being passive, this is it.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MARCH 3, 2022
The retailer is placing a bet on its new membership and burgeoning advertising business as it laps a stellar year for consumer demand.
Digital Doughnut
MARCH 3, 2022
Recent research conducted by integrated communications provider Adare SEC has revealed that 80% of corporate decision-makers believe that remote working is damaging the customer experience. Why? Because remote staff are not able to share information quickly with colleagues. So - what's behind these fears, and how are businesses looking to solve this post-pandemic challenge?
RetailDive
MARCH 3, 2022
The retailer is looking to improve in-store fulfillment and reduce the number of split shipments to deflate last-mile costs.
Digital Doughnut
MARCH 3, 2022
Digital marketing continues to grow in this new age of online transactions and endless social media streams. Whether it’s seeing a targeted advert among your Google searches or an engaging competition for you to take part in on Instagram, we’ve all become familiar with these new methods of persuasion. However, if you’re looking for ways to market your brand, don’t pitch all your tents within the digital landscape.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MARCH 3, 2022
The e-commerce giant will also shutter its Pop Up locations as it moves further into grocery and fashion ventures.
ChannelAdvisor
MARCH 3, 2022
Global e-commerce is more accessible than ever. According to Euromonitor International, in 2021, cross-border e-commerce sales reached nearly $3.2 trillion — and it’s set to expand even further. Yet, selling in multiple countries is not without risks and complications. With careful planning and execution, retailers can reap worthwhile rewards that outweigh the effort. .
RetailWire
MARCH 3, 2022
Adidas, Apple, Boohoo, BP, Burberry, Disney, H&M, IKEA and Nike are just some of the prominent brands that have cut ties with Russia following its invasion of Ukraine. Many companies, including those not trading in or with Russia, have donated to international relief efforts to support the one million-plus refugees that have fled Ukraine.
RepslyBlog
MARCH 3, 2022
What is TPM, TPO, IBP, and RGM? Today we would like to introduce you to one of our friends, UpClear. Like Repsly, they are a company that makes business software for the specific use cases and needs of the consumer goods industry. And like Repsly their solutions are used in the sales process, albeit at different times and for different purposes.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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