Tue.Sep 12, 2023

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Break The Cycle Of Security And Technology Intergenerational Trauma

Forrester eCommerce

I’m thrilled to announce our latest research into a problem as old as time (or, at least, my time — 25 years! — in security): the silos between technology and security teams. How big is the problem? Officially, it’s not — according to numerous global technology decision-makers who we survey, cybersecurity is a top priority.

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Top 10 Amazon Listing Tools for 2023

Algopix

In the ever-evolving world of e-commerce, Amazon stands as the titan of online marketplaces. Millions of sellers compete for attention on this vast platform, making it essential to have the right tools in your arsenal. When setting up your online business with Amazon, product listing optimization is an essential part of the selling process to be taken into account.

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Forrester’s 2023 Singapore CX Index Shows Scores Flat To Down

Forrester eCommerce

Since 2018, Forrester has been tracking how Singaporean customers rate their experience with some of the biggest brands in banking and auto and home insurance. This year’s Singapore Customer Experience Index (CX Index™) study reveals several important findings: CX quality among Singapore’s banks slightly dipped.

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Email Marketing for Ecommerce: Basics and Strategy-Building | Salsify

Salsify

Explore how to cut through the chaos of competition and get in front of more consumers (the right way) with email marketing for ecommerce.

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Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

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“TikTok Shop” Launch Makes US Social Commerce Plausible

Forrester eCommerce

Bytedance officially launched its social commerce experience, “TikTok Shop,” in the US. It includes features such as a dedicated shop tab for searching products or browsing product categories, the ability for creators to tag products for purchase, an affiliate funnel for sellers, secure check-out, and brand product portfolios.

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Amazon Continues Push Beyond its Own Ecosystem with Debut of ‘Supply Chain by Amazon’

Retail TouchPoints

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. Ahead of its annual sellers’ conference, Amazon Accelerate , the tech giant announced the debut of a new suite of solutions for sellers called “Supply Chain by Amazon” (which we are assuming will be acronymized as “SCA” if history is any indicator).

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More Trending

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Heydude to pay $1.95M to settle FTC charges

RetailDive

In addition to failing to cancel orders and provide refunds, the Federal Trade Commission said the brand suppressed negative product reviews.

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Discover The Foundational Priorities And Capabilities That Every Architect Must Adopt

Forrester eCommerce

I am pleased to announce two pieces of research I worked on over the summer, focused on continuing to build our research on our outcomes-based enterprise architecture model. Enterprise architects want a best-in-class enterprise architecture department, but they can only achieve this by having the right foundational priorities and architecture capabilities.

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TikTok Shop launches in US

RetailDive

Brands, merchants and creators can sell products directly through shoppable videos and livestream features.

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How Gen Z is Disrupting the Fragrance Sector

ESW

The fragrance sector of the beauty industry has always been a strong player, but its growth in the post-pandemic era has been booming. Fragrance sales in the US and UK were up 32 percent and 20 percent respectively, in 2022. The rise in demand has a global impact. Statista predicts fragrance sales will climb to $3.12 billion in China this year and $5.4 billion by 2026.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Dollar General braces for $95M profit hit as it clears inventory

RetailDive

While it works to reduce stock levels, the discounter is also investing in new planning tools to help manage flows at stores and distribution centers.

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Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility

Retail TouchPoints

Retailers are waking up to the limitations of monolithic commerce stacks. These legacy models hinder one’s ability to be truly agile, which is particularly troublesome when considering the ever-emerging challenges of today’s commerce landscape. Sick of drawn-out development cycles and high costs, retailers want to transition to a composable commerce strategy.

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Macy’s taps international department store veteran as Bloomingdale’s CEO

RetailDive

Olivier Bron, with stints at Central and Robinson Department Stores in Thailand and Galeries Lafayette in Paris, replaces longtime chief Tony Spring.

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Vape industry responds to rumoured imminent disposable device ban

TalkingRetail

Following various headlines in the media surrounding a possible disposable vape ban in a matter of days, John Dunne, director general of the UK Vaping Industry Association (UKVIA) said it’s important to clarify that this is actually about a consultation and that no decisions have yet been made on the future of disposable vapes. It.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Macy’s Names International Department Store Veteran as New Bloomingdale’s CEO

Retail TouchPoints

Macy’s Inc. has named Olivier Bron as the new CEO of its luxury brand Bloomingdale’s. Bron, who is scheduled to start in early November, will replace the previous Bloomingdale’s CEO Tony Spring, who will be taking the reins of the parent company as President and CEO when Jeff Gennette retires in 2024. Olivier Bron Bron brings more than 20 years’ of retail experience, most recently as CEO of Central Group’s Central and Robinson Department Stores in Thailand.

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Fenty x Puma returns with multi-year partnership

RetailDive

The on-again, off-again collaboration is back with Rihanna as creative director for a new shoe with multiple future launches expected.

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Good American Makes Good on its Brand Promise with Smart Fitting Room Tech

Retail TouchPoints

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. But apparel shopping, particularly for women, too often puts consumers into an emotional minefield — so much so that some female shoppers don’t even feel comfortable sharing their clothing sizes with sales associates.

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Amazon unveils end-to-end supply chain services

RetailDive

Through Supply Chain by Amazon, sellers can have Amazon handle their logistics from manufacturers to customers.

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The "Multi" Problem in Omnichannel Commerce with Orium + Elastic Path

Modern retail is complex, but composable commerce can help brands navigate that complexity successfully. Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. In this masterclass, Julie Mall from Elastic Path and Thomas Mulreid from Orium take a deep dive into the many elements at play in commerce today, looking at what the term “multi” means and break

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating thi

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Threadless brings digital apparel designs to Roblox

RetailDive

In a partnership with Spaceport, the e-commerce company is converting hundreds of real-life designs from its artists into apparel for Roblox avatars.

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Ebay Launches Luxury Consignment Service in Designer Handbag Category

Retail TouchPoints

Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will list and sell items on their behalf. The service is launching with designer handbags and will add other categories, including jewelry and watches, in 2024. The consignment partners will handle all components of the sale, from photography to pricing, to ensure the listing is competitive and professional.

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BJ’s names CIO as it targets digital convenience

RetailDive

The executive succeeds former BJ's CIO Scott Kessler, who joined Northeast Grocery earlier this year.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Is the Container Store Trying to be the Next Bed Bath & Beyond?

Retail TouchPoints

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home décor and textiles. The retailer anticipates that the program will add 1,000 new items to its assortment during this fiscal year, which ends March 30, 2024.

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Increase Shopify Sales: 8 Workable Strategies

Prisync

Whether you’re a fresh or seasoned seller on Shopify, we have collected some strategies that may help increase your sales.

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BJ’s Names New Chief Information Officer

Retail TouchPoints

BJ’s Wholesale Club has appointed Anjana Harve as EVP and CIO, effective immediately. In her new role, Harve will be responsible for the strategic leadership and direction of the company’s information technology organization to drive business outcomes, optimize revenue growth and improve operating efficiencies. Harve will report to Bob Eddy, the retailer’s Chairman and CEO.

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Charge against man accused of attempted robbery at Ballymena store dropped

TalkingRetail

A charge against a man accused of attempting to steal cash from a newsagent in Ballymena has been withdrawn. Local resident Kacper Kowalski (20) was charged with attempting to steal cash from Diamond’s Newsagent on February 19. A further charge of possessing cannabis was also withdrawn at a Ballymena Magistrate’s Court sitting. Store owner Eugene.

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Evaluate Total Cost of Ownership in the Composable Commerce Era

Your old methods of evaluating total cost of ownership don’t work anymore. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture. But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too.

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Exclusive Webinar: Pivotree and Syndigo Team Up to Redefine Automotive Aftermarket Sales Excellence

Pivotree Blog

Industry Experts Share Winning Strategies for Boosting Sales and Staying Competitive | Pivotree Joins Syndigo’s Inaugural Advisory Board TORONTO, September 12, 2023 – Pivotree Inc. (TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions, invites automotive industry leaders to an exclusive live webinar titled “Shifting Gears for Automotive Aftermarket Sales Excellence,” hosted by Pivotree in partnership with Syndigo.

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Booker and MFG partnership renewed

TalkingRetail

Booker has announced the renewal of its partnership with Motor Fuel Group (MFG) for a further five years. Booker remains the exclusive supplier to the existing MFG estate which totals over 870 Forecourt convenience stores nationwide. Booker said its account support team, working closely with the MFG, is dedicated to helping MFG operate profitable stores.

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What is Headless Commerce? The Ultimate Guide for Retailers

Fabric

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. Today, 66% of online shoppers use smartphones to make e-commerce purchases, compared to 41% who use laptops and 25% who use desktop PCs.

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Mr Kipling reveals Halloween range

TalkingRetail

Premier Foods is expanding its Halloween range for 2023 with the introduction of Mr Kipling Chocolate & Orange Slices. Naomi Shooman, global marketing director for sweet treats at Premier Foods, comments: “Available from mid-September, the spook-tastic slices are perfect for trick-or-treating, dessert, snacking at home or on the go thanks to their individually wrapped format.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.