Mon.Mar 29, 2021

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Digital Accessibility Is About Great CX, Not Just Compliance — Takeaways From Deque’s Inaugural Axe-con Conference

Forrester eCommerce

I speak with companies weekly about the growing importance of digital accessibility, and prior to 2020 those conversations almost always started with this question: “How do we make our sites and apps accessible so we don’t get sued?” It’s a fair question — after all, the number of web and mobile accessibility lawsuits has increased […].

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Why Investors are Racing to Buy Up Amazon’s Hottest Third-Party Sellers

Retail TouchPoints

There’s a modern-day gold rush on, except instead of the hills and creek beds of the American West, the landscape of this one is the vast, rich expanse of Amazon.com. With not a pan or pick in sight, fortunes are yet being made as an ever-increasing number of private equity investors flock to the ecommerce behemoth in search of what has become one of today’s richest commodities — successful Amazon third-party sellers.

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The Road To Sustainable Finance Will Be Long And Thorny

Forrester eCommerce

Tariq Fancy – BlackRock’s former Chief Investment Officer of Sustainable Investing – caused an uproar recently when he denounced sustainable investing as just “marketing hype” and “PR spin.” Well, the spin is clearly working, with Morningstar announcing record inflows into sustainable funds in Q4 2020. Financial services firms have a large role to play in […].

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How to Select Shopping Cart Software: The Advice You Need to Make Your Choice

BigCommerce

In three months, the U.S. retail industry vaulted 10 years ahead in terms of digital penetration.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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10 E-Commerce Examples of the Best Instagram Bios

Kissmetrics

If you run an e-Commerce brand, there’s a good chance you have an Instagram account. How much time do you spend on your Instagram bio, though? You probably spend far more time crafting great-looking posts and engaging stories. How long should E-commcerce companies spend writing their best Instagram bios? It’s important to have an excellent bio since it’s one of the first things a user sees when they visit your Instagram profile.

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Reports: Nike Cutting Ties With Six Retailers, Including DSW and Urban Outfitters

Retail TouchPoints

Nike has reportedly closed its accounts with DSW , Urban Outfitters , Shoe Show , Dunham’s Sports , Olympia Sports and Big 5 Sporting Goods as the retailer pulls out of specialty retailers and department stores, according to Forbes and other media outlets. Macy’s will no longer receive products directly, but the Finish Line at Macy’s business will still carry Nike items.

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7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Retail TouchPoints

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty. Today’s non-linear and highly complex shopper journey is only illuminated through data that provides measurable insight and activation capability.

eCommerce 299
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Elon Musk Quotes That Inspire Small Business Owners

My Wife Quit Her Job

If you’ve followed me at all for the past 10 years, you know that Elon Musk is one of my idols. As a former engineering director of microprocessor design, Elon’s background and way of thinking truly resonates with me and in this post, I share my favorite Elon Musk quotes of all time! Even if you’re not a fan of Elon Musk, you have to give him credit for accomplishing some crazy, outrageous goals.

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Mytheresa Personalization Push Drives Uptick in Conversions, Engagement

Retail TouchPoints

Luxury online fashion retailer Mytheresa has improved add-to-cart and conversion rates as well as reduced mobile bounce rates and increased newsletter signups in China following the deployment of the Kibo unified commerce solution. The companies first partnered in 2016, as Mytheresa began working to improved conversion rates by offering personalized content across its international presence, which spans 133 countries and eight languages.

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The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

Reading Time: 9 minutes. If ever any industry fully embraced ecommerce, it’s fashion. Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Bed Bath & Beyond Hires Former Walmart, Wayfair Execs to Accelerate Digital Growth

Retail TouchPoints

Bed Bath & Beyond has hired two new executives to drive the growth of its $3 billion digital business: Jill Pavlovich as SVP of Digital Commerce, and Jake Griffith as VP of Product Management. Pavlovich joins Bed Bath & Beyond from Wayfair , where she was General Manager and Head of Exclusive Brands and Merchandising, responsible for developing and launching more than 90 exclusive brands.

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How to Get Reviews on Amazon: 7 Easy Ways

Omnisend

Reading Time: 5 minutes. Online reviews can make or break an ecommerce business, and it’s no different when it comes to your Amazon storefront. Customers instinctively look for social proof before committing to a purchase, and the trust and credibility generated by a sizable amount of positive reviews simply cannot be overstated. Think about it. When was the last time you bought something online without checking the reviews first?

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BrewDog launches planet-friendly lager into convenience sector

TalkingRetail

BrewDog is launching a “carbon-neutral” Lost Lager variant into convenience stores, in a move designed to “prompt people to think more conscientiously about their purchase and lifestyle decisions”. BrewDog Lost Lager will be available from mid-April in 660ml glass bottles (£2.20) and 4x440ml (£5) and 10x440ml (£12) can multi-packs. The brand used “wind power, a.

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Change Commerce Donation App Review – Everything You Need to Know

Ecommerce Platforms

If you’re running a non-profit company, or you’re searching for ways to build your relationship with your customers, you need the right tools to enable this functionality on your website. Accepting donations is a very different process than taking payments for regular ecommerce transactions. Often, you’ll need an application in place that allows your donators to choose how much they want to give, while ensuring you can manage the end-to-end donation process.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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News UK delays delivery charge review

TalkingRetail

News UK is to postpone its direct delivery charge (DDC) review until December 2021. The publisher had delayed the review until May, but has now decided to delay it further due to the uncertainty being caused by the pandemic. Darren Barker, managing director for News UK’s printing and logistics arm, said: “We have received positive. This story continues at News UK delays delivery charge review.

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The new Mother's Day: Help shoppers create a day fit for the leading ladies in their lives

RetailDive

As customers start thinking about the upcoming holiday, retailers can help ease the shopping journey for customers looking to of honor the leading ladies in their lives.

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Join Retail Minded’s Nicole Reyhle at Small Business Day from the National Main Street Center

RetailMinded

Retailers, are you ready to boost your store visibility, sales and overall success in 2021? The reality is, the past year has been difficult for many businesses – but small businesses in particular have been hit hard with the challenges presented by COVID-19. Keeping this in mind, Retail Minded’s Founder, Nicole Leinbach Reyhle, is thrilled to share expert insight that will offer actionable strategies and resources alike to aid small businesses as part of the National Main Street Cen

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Home Depot, Lowe's build on supply chain foundations to make quick work of omnichannel

RetailDive

When the pandemic arrived around the same time as the home improvement retailers' busy spring season, they had to pivot to meet demand.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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[Guest Blog] Top Finance Tips for High-Volume E-Commerce Businesses

ChannelAdvisor

Even as a high-volume seller, you always need to find new ways to continue to grow. The online landscape is constantly evolving. While you might think that everything is great now, it doesn’t mean it’ll be the same tomorrow. . See these top finance tips to keep your business growing and establish a healthy bottom line. . Set Your KPIs and Track Them .

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Wells Fargo sees permanent consumer behavior shifts from the pandemic

RetailDive

While the recent e-commerce surge is settling down, the channel gained new shoppers, according to a report from the analysts last week.

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How Trilliant Food & Nutrition Took Back Control of Its Digital Shelf | Salsify

Salsify

"I lean on Salsify all the time — from their customer success team and my onboarding team to my account managers. They have been with me every step of the way, ensuring we met all of our goals for 2020 and can look ahead to the '"next normal.'" — Sheri Stoller Director of Ecommerce, Trilliant Food & Nutrition. Long before the COVID-19 pandemic shook up the ways we work, play, and shop online, the digital shelf revolutionized the way marketers reached customers in both on and offline spaces.

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Banks reportedly seize equity stake in Mall of America

RetailDive

Triple Five Group is handing over stock in the megamall to lenders after defaulting on the American Dream project.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How technology can adapt to shifting consumer needs with centralised data

Retail Technology Review

The way consumers behave has shifted almost beyond recognition – and there are indications that the change could be permanent. Companies which were already operating on a technology-first basis have been able to adapt and thrive over the last year, while others are still playing catch-up and some have unfortunately not survived the transition – as evidenced by Debenhams and the Arcadia Group.

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Drew Barrymore launches cookware brand at Walmart

RetailDive

The actress teamed up with Made by Gather to produce over 150 products in the Beautiful Kitchenware collection.

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Royal Mail offers Parcel Collect free of charge

TalkingRetail

Royal Mail will collect up to five parcels a day for free, excluding postage, from consumers’ homes across the UK with Parcel Collect until 30 May 2021. In order to use the service, which normally includes a pick-up charge of 72p for a parcel or 60p for a return item, customers simply need to ensure. This story continues at Royal Mail offers Parcel Collect free of charge.

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New investors join Nuro's Series C funding round

RetailDive

As competitors test autonomous deliveries, Nuro has collaborated with major retailers and won approval from regulators.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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SheerID SVP of Engineering Janice Little To Speak At Technology Association of Oregon’s “Creating Growth for Women in Tech” Event

SheerID

The post SheerID SVP of Engineering Janice Little To Speak At Technology Association of Oregon’s “Creating Growth for Women in Tech” Event appeared first on SheerID.

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How better payment solutions boost profitability by cultivating customer loyalty

RetailDive

The rise of digital commerce has given consumers more power to determine when, how and from whom they make their purchases.

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Aldi to roll-out National Lottery across all UK stores 

TalkingRetail

Aldi is working with Camelot to bring The National Lottery to all of its 900 UK stores for the first time. From next month, Aldi will be rolling out the National Lottery’s full raft of draw-based games at its checkouts. Lucky Dip tickets for Lotto, EuroMillions, Lotto HotPicks, EuroMillions HotPicks, Set For Life and Thunderball. This story continues at Aldi to roll-out National Lottery across all UK stores .

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[Guest Blog] Top Finance Tips for High-Volume E-Commerce Businesses

ChannelAdvisor

Even as a high-volume seller, you always need to find new ways to continue to grow. The online landscape is constantly evolving. While you might think that everything is great now, it doesn’t mean it’ll be the same tomorrow. . See these top finance tips to keep your business growing and establish a healthy bottom line. . Set Your KPIs and Track Them .

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.