Retail TouchPoints

DECEMBER 22, 2022

Grove Collaborative , which offers a range of sustainable household and personal care items, faces delisting on the New York Stock Exchange (NYSE) if its share price doesn’t rise within six months. The NYSE, which alerted Grove about the problem in a Dec. 14, 2022 Securities and Exchange Commission filing , requires companies to maintain a share price of at least $1 over a consecutive 30-day period to remove the delisting threat.

Other 305

Other Retail Omnichannel 305

Forrester eCommerce

DECEMBER 22, 2022

Enterprises are rapidly adopting industry-specific CRM. They are leaning into the promises to speed transitions to the cloud, to modernize the front office, and to enable enterprises to focus talent on creating brand differentiation. According to data and analytics decision-makers at enterprises from Forrester’s Data And Analytics Survey, 2022, the business priorities most frequently identified […].

B2B 195

B2B Management Customer 195

Retail TouchPoints

DECEMBER 22, 2022

Celebrus has released Celebrus CX Vault, a platform designed to deliver relevant messages to shoppers while keeping their information private. Celebrus CX Vault utilizes no-party data, an information technique that does not use tracking, sharing or cookies of any kind. The solution was created to work by recognizing the context of a browsing session in real time and then applying machine learning to further determine and interpret user interest.

Retail 297

Retail Information Consumer 297

Ecommerce Platforms

DECEMBER 22, 2022

Patreon is one of the most popular membership platforms in the world right now. It’s made quite a few waves over the past few years, and is currently used by content creators all over the globe. If you are a content creator looking to increase your income, you should be using Patreon. The company’s approach towards reward-based crowdfunding has made it an incredibly popular choice for content creators all over the globe.

Payment Services 211

Payment Services Merchant Services Payments PayPal 211

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

DECEMBER 22, 2022

Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board of directors following a search that began in May 2022. Linnartz will officially join the athletic performance brand on Feb. 27, 2023, succeeding Patrik Frisk, the former President, CEO and member of the board of directors who stepped away from the role in June 2022.

Omnichannel 285

Omnichannel Operations Technology Customer Experience 285

Salsify

DECEMBER 22, 2022

If brands and retailers want to keep up with consumers (and competitors), they have to crush their omnichannel retail experience.

Omnichannel 147

Omnichannel Retail Consumer 147

RetailDive

DECEMBER 22, 2022

If a judge approves, the beauty company will conclude its Chapter 11 process with its lenders as its new owners, but what happens next remains uncertain.

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Retail TouchPoints

DECEMBER 22, 2022

OSHA has cited Amazon during inspections at six warehouse facilities in five states for failing to properly record work-related injuries and illnesses, according to the Department of Labor. The findings are part of an ongoing investigation that mark the ecommerce giant’s latest brush with labor challenges. The OSHA citations are based on 14 recordkeeping violations, including failing to record injuries and illnesses, misclassifying injuries and illnesses, not recording injuries and illnesses wit

eCommerce 273

eCommerce Information 273

365 Retail

DECEMBER 22, 2022

With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with different socio-economic backgrounds who regularly shop online to find their most common habits. 20% of Men Admitted to Never Returning Ill-Fitting Items of Clothing. The survey discovered that 20% of men never return ill-fitting items of clothing, and a further 49% of men had a laissez-faire approach to returning ill-fitting clothes, regard

Clothing 122

Clothing Fashion Gifts Technology 122

Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. This year their efforts aligned with consumers who not only felt more comfortable but were actually eager to bring their holiday shopping back to physical stores.

Consumer 264

Consumer Retail Toys Presentation 264

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

DECEMBER 22, 2022

Consumers have become critical of their discretionary spending and may be returning to repurchase at steeper holiday discounts, Salesforce said.

Consumer 128

Consumer 128

Retail TouchPoints

DECEMBER 22, 2022

Dollar Shave Club is migrating its homegrown subscription technology to the Ordergroove platform, in partnership with Shopify Plus. The “subscription-first” DTC brand is seeking to move away from building and maintaining out-of-the-box capabilities to creating differentiated subscription experiences for its members. The brand selected Ordergroove because its capacity supported Dollar Shave Club’s large subscriber base, order volume and operational scale.

Subscription 182

Subscription Multichannel Shopify Operations 182

RetailDive

DECEMBER 22, 2022

Despite her lack of retail experience, the executive’s knowledge of strategy, finance, sales, marketing and technology could benefit the brand.

Technology 108

Technology Marketing Retail 108

GetElastic

DECEMBER 22, 2022

In today’s market, it’s critical for brands to implement impactful merchandising strategies that drive conversion and customer lifetime value (CLV). A study by Incentive Solutions found that integrating a loyalty program with your commerce platform can increase your average order quantity by a whopping 319%. Another study from KPMG revealed that 75% of consumers will favor a brand if there is a loyalty program.

Management 78

Management Shipping Costs Books eCommerce 78

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

DECEMBER 22, 2022

The company says the decision is important for the quality of life it provides its employees.

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Omnisend

DECEMBER 22, 2022

Reading Time: 6 minutes. There are lots of reasons why brands make the switch to a new email service provider (ESP). It’s often related to increasing costs, or confusing dashboards that can overwhelm you every time you create a campaign. It could be that you don’t receive 1-on-1 support that you need, or that you’re paying for features you actually won’t use.

Marketing 78

Marketing Article Improvements Recommendation 78

RetailDive

DECEMBER 22, 2022

The fast-fashion retailer will feature Good American on its Swedish and German websites starting this month.

Fashion 114

Fashion Retail 114

Digital Doughnut

DECEMBER 22, 2022

Whilst ethical advertising is not a new concept, it is now a focus in the advertising world and has rightly been pushed into the spotlight of brand’s campaigns. Ethical advertising prioritises fairness and equity both in messaging and in a consumer’s experience.

Customer Experience 85

Customer Experience Customer 85

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

365 Retail

DECEMBER 22, 2022

One of the best ways to maintain a productive workplace is to ensure that there are various strategies in place that help to create a positive environment for your employees. After all, a happy and motivated workforce is a productive workforce. On the other hand, a toxic working environment can lead to a range of problems that can cost your business both time and money, including staff conflict, failure to meet targets, and even mental health issues. .

Improvements 52

Improvements Events Technology Other 52

Korona

DECEMBER 22, 2022

Like other states in the US, Texas requires a liquor license for any business that seeks to engage in the business of selling and distributing alcoholic beverages. But how much does a liquor license cost in Texas? There is no straightforward answer to this question. In fact, there are several types of liquor licenses in Texas. And the price of each license is set upon many factors, such as the location of the business, local laws, etc.

Payment Services 52

Payment Services POS Payments Events 52

RetailMinded

DECEMBER 22, 2022

Whether you’re a small or a multinational business owner, there are plenty of ways to promote your brand. Promotional products are an easy and effective way to achieve it. They’re also great for generating revenue while helping you get the word out about your brand. Custom-branded bags are one of the most effective forms of advertising because they allow you to showcase your brand in a convenient and valuable way.

Marketing 52

Marketing Jewelry Travel Clothing 52

Korona

DECEMBER 22, 2022

Shipping alcoholic beverages from one state to another or within the same state can be a major challenge for liquor and wine stores. In the United States, each state has its own rules regarding the marketing, distribution, and shipping of alcohol. Some even prohibit the shipping of alcohol altogether. As the popularity of online shopping continues to grow, many states have loosened up their regulations surrounding the shipping of alcohol directly to consumers.

Shipping 52

Shipping POS Merchant Services Specialty Retailers 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

DECEMBER 22, 2022

Residents in areas of the country affected by the massive winter storm driven by a strong arctic high-pressure system are wondering if their holiday packages will arrive on time. “This is a reminder of what happened the final Christmas week of 2013,” said Satish Jindel, founder and president of ShipMatrix, referring to storms that forced late deliveries that year.

Reference 52

Reference Article 52

Forrester eCommerce

DECEMBER 22, 2022

Congratulations on making it through another turbulent year! As we toast our glasses to hopes of new opportunities and growth in 2023, it’s important to take some time to review what we’ve learned through the year and adapt to changes that are unfolding into the new year. This was an important year of discovery as […].

Technology 39

Technology Operations 39

RetailWire

DECEMBER 22, 2022

The Conference Board’s consumer confidence index hit 108.3 for December, an abrupt upturn from the November pulse on the U.S. economy of 101.4. “Inflation expectations retreated in December to their lowest level since September 2021, with recent declines in gas prices a major impetus,” commented Lynn Franco, senior director of economic indicators at the Conference Board.

Consumer 52

Consumer Article 52

Funnel.io

DECEMBER 22, 2022

Online marketing has introduced unparalleled possibilities for marketing teams to collect precise and relevant data. Using this data, digital marketers can track performance and follow a data-driven approach over a subjective or intuitive one.

Marketing 36

Marketing Presentation 36

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

DECEMBER 22, 2022

The new “State of the Chains” report from the Center for an Urban Future shows a slight uptick in store numbers for chains such as Dunkin’ and Starbucks, now with 620 and 316 locations in the five boroughs of New York City, but store counts for each have yet to return to 2019 highs, when Dunkin’ had 636 locations and Starbucks 351.

Mobile 52

Mobile Article 52

Ecommerce Platforms

DECEMBER 22, 2022

Learning how to start an online business in Australia requires the appropriate business structure, proper registration documents, and an ecommerce platform to create an online store and sell products. With the 11th largest ecommerce market in the world , and online commerce representing about 9% of all retail trade in Australia, now’s the time to start an online store.

Payment Services 104

Payment Services Payments Merchant Services eCommerce 104

RetailWire

DECEMBER 22, 2022

Optimistic quarterly reports from two of Wall Street’s bellwethers, Nike and Fedex, sent the Dow up over 500 points yesterday. Nike indicated that the brand had made progress in moving out overabundant inventory and handily beat analysts’ forecasts with earnings of 85 cents per share (vs. 64 cents expected) and revenue of $13.32 billion (vs. $12.57 billion expected).

Improvements 52

Improvements Article 52

Korona

DECEMBER 22, 2022

The United States currently has over 65,000 coffee shops in operation. From rural stand alone shops to tiny caf é s in bustling urban settings, you can find coffee shops in just about any type of environment. And better yet, they’re succeeding across the board, both local mom and pop shops and multinational chains. There are two main reasons for this.

Food and Beverages 59

Food and Beverages POS Point of Sale Omnichannel 59

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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