Tue.Mar 21, 2023

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Social Media Sharing: How Much Private Information Are You Making Public?

Digital Doughnut

Social media is an important part of modern life, and it is a good way to keep in touch with friends and meet new people. It's also a dangerous way to share too much information, if you're not careful.

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AI In Collaboration Tools Is A Tech Problem In Need Of A Human Solution

Forrester eCommerce

Generative AI — where AI generates novel content in response to a user’s natural-language request — is about to get baked into our collaboration tools. On March 16, Microsoft announced Microsoft 365 Copilot, which injects generative AI directly into the company’s productivity suite (including Word, Excel, PowerPoint, Teams, and more).

Customer 370
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Rue21 Taps GNC Exec as its New CEO

Retail TouchPoints

Rue21 has named Josh Burris CEO and member of its board. Burris replaces Bill Brand, who announced his intention to step down this month. Burris joins the retailer from GNC , where he has served as CEO since February 2021 , leading a successful restructuring under new ownership. Burris brings more than 25 years’ experience leading consumer-focused retail brands, including Abercrombie & Fitch, Hollister, DKNY, Karl Lagerfeld Paris, Calvin Klein Performance, Wilsons Leather and GH Bass & C

Fashion 301
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Generative AI Gets An Upgrade To Business Class With Adobe Firefly

Forrester eCommerce

Adobe’s new Firefly service is a leap forward in comparison with other generative AI services for images — it’s a Napster-to-Apple inflection point that bodes well for the future of creativity.

Other 195
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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NorthLadder Aims to Reduce E-Waste by Improving Electronics Resale Journey

Retail TouchPoints

NorthLadder , a Middle Eastern marketplace for pre-owned electronics, has partnered with insights-led customer engagement platform MoEngage to create remarketing strategies and gamify the customer experience. The retailer is aiming to double its traffic by creating a customer journey that lets customers identify their device and offer an instant “best price.

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Disruptive Innovation Is Shaking Up The Sales Performance Management Technology Category

Forrester eCommerce

Until recently, cost and implementation complexity limited SPM solutions to mostly large companies with complex use cases. Our SPM Wave shows that new entrants are providing solutions using modern technology that disrupt the status quo and generate value beyond the most complex use cases.

More Trending

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Invest In A Cross-Channel Marketing Hub To Elevate Your Campaign Strategy

Forrester eCommerce

Empowered customers expect seamless cross-channel experiences. B2C marketers must understand customers and create value exchanges in their individual moments of need. That’s a tough job if your martech ecosystem is overly complex or badly integrated – or both.

Channel 195
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The Face-Off Between Amazon and ‘Alternative Marketplaces’ is Shaping the Next Era of Ecommerce

Retail TouchPoints

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. The “new omnichannel” that retailers now aspire to includes not just stores and websites but also social media, search engines and perhaps most importantly, multiple online marketplaces.

eCommerce 290
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Generative AI Gets An Upgrade To Business Class With Adobe Firefly

Forrester eCommerce

Adobe’s new Firefly service is a leap forward in comparison with other generative AI services for images — it's a Napster-to-Apple inflection point that bodes well for the future of creativity.

Other 195
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Amazon Plans to Cut Another 9,000 Jobs to Prepare for ‘Uncertainty’

Retail TouchPoints

Amazon is planning to eliminate 9,000 jobs over the coming weeks, mostly in its AWS, People Experience and Technology (PXT), Advertising and Twitch businesses. The downsizing is on top of the 18,000 layoffs announced in January 2023, though Amazon plans to continue hiring in areas where the company is prioritizing the allocation of resources. The cuts are being made as Amazon streamlines its costs and headcount due to “the uncertain economy in which we reside, and the uncertainty that exists in

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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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Ecommerce Growth: How To Build a Revenue Growth Strategy | Salsify

Salsify

Revenue growth is a fantastic goal. If you launched a new strategy or embarked on a bold new campaign, revenue growth provides the black-and-white reality at the end: Did the new strategy deliver as promised?

eCommerce 148
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7-Eleven Powers up Proprietary Electric Vehicle Charging Network

Retail TouchPoints

7-Eleven has launched 7Charge , a proprietary EV (electric vehicle) charging network and app, at select U.S. store locations in Florida, Texas, Colorado and California. The retailer plans to expand the 7Charge network into Canada as well as other U.S. locations while continuing to utilize third-party fast-charging network options, with the goal of matching consumer demand and expanding EV charging to neighborhoods that have, until now, lacked access.

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The Entertainer joins forces with retail charity Retail Trust

365 Retail

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

Retail 128
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Foot Locker Moves Away from Malls with Plans to Close 400 Underperforming Stores

Retail TouchPoints

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan. 28, 2023, with sales down 0.3% to $2.33 billion from the $2.34 billion generated in Q4 2021.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Allbirds creates zero-carbon shoe

RetailDive

The DTC brand, which developed the Moonshot shoe through a regenerative wool program, is open to sharing its process with other companies.

Other 135
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Amazon Prime Day 2023 Strategies, Predictions, & Tips for Success

ROI Revolution

It’s that time again! 2023 will mark the eighth year of Amazon’s major annual sales event. Your Amazon Prime Day 2023 strategy will need to account for various current concerns including inflation, the recession, supply chain strain, and more. We’ll keep this article updated consistently leading up to Prime Day as new information is released about the event.

Events 78
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Maximising Profitability: a Deep Dive into the Repeat Orders Metric for eComm & Retail

Omniconvert

Today we will look at a crucial metric to track your performance post-acquisition: the repeat order rate. We'll go through the definition, the formula, and tips & tricks to increase this metric using the Customer Value Optimization methodology. The post Maximising Profitability: a Deep Dive into the Repeat Orders Metric for eComm & Retail appeared first on Omniconvert Ecommerce Growth Blog.

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The Vitamin Shoppe owner gets buyout offer topping $1B

RetailDive

Franchise Group’s management in January had reportedly considered taking the company private themselves for a similar price.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Porcelain Superstore reports £15.9m sales despite supply chain challenges

365 Retail

Porcelain Superstore, a family-run tile retailer based in Manchester, has reported sales of £15.9 million in its eighth consecutive year of growth. Despite supply chain issues caused by the war in Ukraine, which impacted its main manufacturers in Italy and Spain, the company recorded a 6% increase in sales from £15 million in 2021. The rise in gas prices and a housing slowdown resulting from rising mortgage rates also posed challenges for the business.

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Ex-GNC chief executive to take the reins at Rue21

RetailDive

Josh Burris has experience at several apparel brands and will be leading the low-price teen apparel retailer in the midst of a turnaround.

Apparel 96
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5 Ecommerce Personalization Tactics to Start Today

Smile.io

Do you personalize the shopping experience? While it’s common to address customers by their names in emails and leave it at this point, meaningful personalization is more than that. You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. These days, customized experiences are more important than ever. 73% of shoppers expect brands to understand their unique needs and expectations.

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Clinique launches virtual lab

RetailDive

The Clinique Lab builds on the brand’s concept space at Macy’s in Herald Square, but with a virtual storefront.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Boost Your Online Sales: Top Tips From An Ecommerce Search Engine Optimization Agency

Shopping Signals

Hey there ecommerce entrepreneurs, I’m here to share some amazing tips on how you can boost your online sales. As an ecommerce search engine optimization agency that specializes in helping businesses optimize their websites for maximum visibility and conversions, we’ve seen our fair share of successful campaigns – so trust us when we say we know what works!

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Resale fashion search engine launches

RetailDive

Chinese tech company DejaWooo received its first seed investment in 2021 and last week announced the launch of its platform.

Fashion 85
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Starbucks launches new retail channel ‘Starbucks Curbside’ in China

365 Retail

Starbucks has partnered with Amap, a leading provider of digital map content, navigation, and location-based solutions, to launch a new retail channel in China called Starbucks Curbside. The service offers customers in Beijing and Shanghai a convenient way of enjoying their coffee routines on the go, amid rush hour traffic, with real-time route planning and positional tracking technologies.

Channel 52
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BJ’s ‘last mile delivery model’ improves in-store order fulfillment process

RetailDive

The service involves employees picking items for an order before handing them off to a same-day delivery provider.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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The Green Shift: Impact of Environmental Awareness on High Street Retail

365 Retail

The world is going green, and high-street retail is no exception. As environmental awareness continues to rise, conscious consumerism drives significant changes in the retail landscape. From eco-friendly products and sustainable stores to choosing trains from London to reduce carbon footprints, this blog will delve into the impact of environmental awareness on high-street retail and the future of shopping.

Retail 52
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On reports a profitable year with DTC, wholesale growth

RetailDive

The brand saw net sales increase by 91.9% in its fourth quarter, and it will be expanding into tennis while it grows its focus on running.

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Vitamin Shoppe owner received an unsolicited buyout offer

RetailWire

Franchise Group said it had received an unsolicited offer to buy the company for $30 a share, a nearly 32 percent premium to its closing price on Friday. The company, which owns Vitamin Shoppe and Buddy’s Home Furnishings, is considering a deal to take it private by CEO Brian Kahn and his executive team, according to a Wall Street Journal report from earlier this year.

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Fanatics is NHL’s new uniform supplier

RetailDive

The sports merchandise retailer replaces Adidas, which allowed a seven-year deal with the hockey league to end.

Retail 85
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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.