BigCommerce

SEPTEMBER 18, 2020

You glance at the clock and it’s only two in the afternoon.

eCommerce 538

eCommerce 538

Forrester eCommerce

SEPTEMBER 18, 2020

COVID-19 and the associated containment measures are accelerating digital transformation and automation in financial services. Customer service in particular has been under enormous pressure and financial services firms such as Nationwide Building Society in the UK and the Royal Bank of Canada have launched chatbots to deal with the unusually high volume of requests.

Financial Services 545

Financial Services Banking Customer Technology 545

Kissmetrics

SEPTEMBER 21, 2020

As a business owner, you know reviews and fresh content are essential to your success. Suppose you’re passionate about promoting your business. In that case, you likely spend a lot of time creating new blog articles, crafting social media posts, or developing video content to keep your audience engaged. But there’s another, more passive promotion method that can help grow your business and boost your local search results: Google Local Guides.

Improvements 363

Improvements Payment Services SEO Information 363

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales for U.S. retailers last year, they haven’t always been a strategic focus. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. They are expected to keep merchandise out of circulation due to COVID infection concerns and to provide employees with personal protection to prevent infec

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Canonicalized

SEPTEMBER 22, 2020

As a person who uses Tableau 95% of the time, I have to say it: I get stuck. A lot! And I'm not ashamed of it. I believe it's normal to run into problems when you're trying to improve. Here are some thoughts that I hope will help you as well as myself in troubled times. The post What to do when you get stuck in Tableau!? appeared first on Canonicalized.

Improvements 209

Improvements eCommerce Platforms eCommerce 209

Steve Dennis

SEPTEMBER 14, 2020

Traditional retail, at its core, relies largely on being a middleman. The typical multi-brand retailer sits between the manufacturing community and its target consumers, performing valuable intermediary tasks like selecting the right products for the markets it serves, carrying local inventory, owning and creating attractive environments to sell the product, and so on.

eCommerce 211

eCommerce Multi-channel Consumer Books 211

Forrester eCommerce

SEPTEMBER 11, 2020

Product managers must integrate design thinking into their product commercialization and lifecycle process to foster a customer-focused approach for offerings. Otherwise they risk being too internally focused and out of touch with the market segments they serve. Sam Somashekar shares the top three tips to help integrate design thinking principles into product management activities to ensure commercial success of your products.

Management 544

Management Customer Marketing Customer Experience 544

Kissmetrics

SEPTEMBER 17, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. In a world filled with different web hosting options, VPS hosting has become a popular choice for websites in various categories. Upgrading to a virtual private server (VPS for short) will drastically improve your site performance if you’re currently on a shared hosting plan.

Management 363

Management Definition Live Chat Other 363

Retail TouchPoints

SEPTEMBER 1, 2020

Walmart has announced that its long-rumored paid membership program, Walmart+, will be available on September 15. It will cost $12.95 per month or $98 annually and include a 15-day free trial period. At launch, members will have access to unlimited home deliveries for groceries and general merchandise — as quickly as the same day they are ordered. Other perks include fuel discounts at Walmart, Murphy USA and Murphy Express gas stations, and access to proprietary technology such as “Scan & Go

Shipping Costs 318

Shipping Costs Shipping Mobile Technology 318

Omnisend

SEPTEMBER 29, 2020

Reading Time: 5 minutes. This holiday season will be busier than ever before, with customers who are more accustomed to shopping in brick-and-mortar stores moving online for their purchases. As inboxes become more crowded, retailers need to be ready to catch the attention of newcomers and existing customers alike. This is where SMS will become a major differentiator for brands this holiday season.

Shipping Costs 179

Shipping Costs Apparel Gifts Definition 179

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailMinded

SEPTEMBER 14, 2020

People decide to do shopping online or offline due to several reasons. When shopping online, there are several benefits you will enjoy. Online shopping allows you to save time and money. You can relax in your home and use your laptop to access several shopping sites online. The ability to compare several shopping sites online make it easy to save money.

eCommerce 143

eCommerce Travel Supplies Information 143

RetailDive

SEPTEMBER 15, 2020

Hudson Yards, American Dream, and Nordstrom's New York City flagship all opened before COVID-19 shut everything down. But are flashy retail destinations now obsolete?

Retail 144

Retail 144

Forrester eCommerce

SEPTEMBER 21, 2020

The perception of legacy enterprise business intelligence (BI) platforms comes with some legitimate stigma and baggage. It’s technology first, not business-led; the graphical user interface (GUI)-based user experience (UX) doesn’t address ease of use for all business decision-makers; there are too many underutilized reports and dashboards floating around in the enterprise; and signals produced by […].

Technology 538

Technology Customer 538

Kissmetrics

SEPTEMBER 22, 2020

Over the next few months, you are going to see a lot of updates in Ubersuggest , including new features. But before I dive into what I’m going to release soon, let’s first talk about the new Chrome extension. If you haven’t installed it, make sure you go and do so now …. No more Neil’s face. The biggest complaint we got about the extension was “my face” being in the search results.

Reference 363

Reference Improvements Mobile Other 363

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

SEPTEMBER 29, 2020

In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options for same-day home delivery. Customers selecting home delivery on the Bed Bath & Beyond and buybuy BABY websites will have their orders fulfilled in stores by personal shoppers working with Shipt , a division of Target.

Order Fulfillment 317

Order Fulfillment Fulfillment Electronics Apparel 317

TalkingRetail

SEPTEMBER 22, 2020

All retail employees will have to wear a face covering from Thursday (24 September), the government has announced. Other measures unveiled by the government include: All pubs, bars and restaurants must operate on a table service only basis and must close at 10pm and if office workers can work from home, they should do so.

Retail 137

Retail Operations Other 137

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times. Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again.

Jewelry 120

Jewelry POS Point of Sale Management 120

RetailDive

SEPTEMBER 10, 2020

The closures will hit the retailer's namesake brand, while the Aerie lingerie business and new activewear brand "Offline" are poised for growth.

Retail 140

Retail 140

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Forrester eCommerce

SEPTEMBER 28, 2020

Over the last 10 years we’ve watched big data, cloud, advanced analytics, and now AI and machine learning drive increased data platform investment. Yet, there wasn’t any real change from traditional data strategy and approaches. The evidence? Massive blind spots and hardened data arteries in the disruption of COVID-19. We were looking back, even when […].

Management 514

Management 514

Kissmetrics

SEPTEMBER 12, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. There is one decision in life that you simply cannot get wrong. And no, it’s not choosing the right partner or career. That life-changing decision comes down to what website builder you decide to use. Whether you are setting up a small non-profit or are itching to take over the world with your handmade jewelry, the quality of your site will be a key factor in your success.

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363

Retail TouchPoints

SEPTEMBER 21, 2020

New York City has selected Mercato to serve as an e-Commerce marketplace that will connect underserved communities with local grocery stores. The partnerships will let select shops in each of the five boroughs begin offering their inventory online and via local delivery, a functionality they didn’t previously have. The arrangement will let shoppers order from several stores at once within each neighborhood.

eCommerce 303

eCommerce Improvements Consumer Marketing 303

TalkingRetail

SEPTEMBER 30, 2020

Small Business Saturday UK has launched an online roadshow for towns and cities affected by the pandemic. The initiative will launch on 2 November with daily ‘virtual visits’ to small businesses and communities in more than 30 locations across the UK.

136

136

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer

Ecommerce Platforms

SEPTEMBER 18, 2020

If you get your site's technical SEO wrong, everything else goes down the drain. Get it right, and you've probably solved the number one headache of site optimization and conversion. In one study, 59 percent of SEO buffs named technical on-site optimization as their most effective SEO strategy. For enterprise and mid-level companies, that figure goes to 65.4 and 66.7 percent, respectively.

SEO 232

SEO Mobile Information Download 232

RetailDive

SEPTEMBER 1, 2020

The coronavirus pandemic is fundamentally changing the way people shop. More and more, in-store retail experience is now about shopper demand for safety, security and efficiency.

Retail 118

Retail 118

Forrester eCommerce

SEPTEMBER 16, 2020

NVIDIA just announced it plans to acquire Arm Limited from SoftBank Group for $40B. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie in […].

Marketing 508

Marketing Information Mobile Technology 508

Kissmetrics

SEPTEMBER 17, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings.

Mobile 363

Mobile Document Download Recommendation 363

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

Events

Retail TouchPoints

SEPTEMBER 4, 2020

As an essential retailer, Canadian supermarket giant Loblaw was in a good position to weather the COVID-19 outbreak. However, when e-Commerce sales spike 4X in a matter of days, even strong retailers can feel the strain. Previously, Loblaw’s e-Commerce sales were a fraction of its brick-and-mortar business — but that was changing in a hurry. Loblaw offered same-day pickup even before the pandemic hit, but rising demand required the retailer to rethink how it handled its online business.

eCommerce 282

eCommerce Fulfillment Technology Operations 282

TalkingRetail

SEPTEMBER 18, 2020

Nisa has launched its latest promotion. The ‘Half Price or Better’ promotion will enable consumers to pick up a selection of branded products at less than half their usual price.

Consumer 134

Consumer 134

Omnisend

SEPTEMBER 22, 2020

Reading Time: 3 minutes. There is nothing more frustrating for a shopper to find that a product they want to purchase is out of stock. This creates the potential for them to turn their search to another online store—costing you sales. Providing back in stock alerts can keep the customer engaged and even cause them to delay their purchase in hopes it will soon be back in stock with your store.

Marketing 190

Marketing Subscription eCommerce Customer 190

RetailDive

SEPTEMBER 17, 2020

Walmart+ trades the retail giant's "always low prices" promise for an exclusive convenience play that, so far, its online rival is winning.

Retail 125

Retail 125

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail