October, 2022

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Best Fulfillment Center for Startups

Ecommerce Platforms

Running a startup is tough work, and in the ecommerce business, it often means fulfilling products from your own office, home, or even a garage. But at some point, you’ll want to find a fulfillment provider to offer faster shipping, and to focus on other parts of your business. We found the best fulfillment center for startups after rigorous research.

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Why Customer Returns Are Increasing (and What To Do About It)

Salsify

Ecommerce shopping has exploded in popularity over the past few years — but the downside to this boom is an increase in returns, cutting into profits and disrupting businesses’ attempts to manage their inventory.

Customer 148
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7 Tips to Aid Your Business Growth & Increase Revenue

Wiser

Most companies prioritize increasing sales and revenue wherever they can. It only makes sense, as revenue is a key factor in the success and growth of your business. But this is easier said than done. If it was simple, then every company’s profits would be through the roof. One of the best ways to ensure a revenue boost is to focus on your customers.

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The “Autonomous SOC” Is A Pipe Dream

Forrester eCommerce

Many vendors across the security industry share a vision: to deliver an autonomous security operations center (SOC) with their technology at the center. This idea is about as likely as me being able to join Starfleet and voyage with Captain Janeway in my lifetime. Why? First, let’s level-set on exactly what autonomous means: denoting or […].

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Increasing US Open Shop's Conversion Rate by 35%

Groove

The US Open is one of four international Grand Slam tennis tournaments that take place in New York every August. Having garnered a massive following in the United States and beyond, this brand has an enormous demand for merchandise and other memorabilia from tournament fans. With this in mind, the US Open team came to Groove Commerce to redesign and optimize their existing BigCommerce store before the tournament began.

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Starboard Cruise Services Promotes Sherrie Day to Lead Merchandising Role

Retail TouchPoints

Starboard Cruise Services , the LVMH Moët Hennessy Louis Vuitton luxury retail-at-sea company, has promoted Sherrie Day to the role of Global Head of Merchandising. Day will report to Lisa Bauer, President and CEO of Starboard. Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. She will oversee global buying and work with more than 700 brands.

Shipping 317

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Get More Out Of Q4: 2022 SaaS and Software Holiday Spend Report

FastSpring

The fourth quarter is the most important quarter for software companies around the world. . We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales. And here’s our question to you: Are you really taking advantage of the quarter?

Payments 148
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Why You Should Monitor Competitor Prices

Wiser

For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. But there’s no question that knowing your competitors’ prices is absolutely vital to the success of your business. Everyone knows that the right price at the right time can increase sales, but how can you know how to price competitively if you can’t keep up with what’s going on in the market?

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European Predictions 2023: Customer Experience

Forrester eCommerce

2023 will be a year of reckoning for European customer experience teams. Some will widen CX advantage over competitors, while other teams will be forced to disband. Learn more.

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Are Crypto Payments the Future of Retail? | Salsify

Salsify

While initial attempts at creating a viable digital currency date back to as early as the 1980s, as noted by Marca , it wasn’t until bitcoin’s launch in 2009 that the concept of “crypto payments” began its slow creep into the mainstream consciousness — albeit not without a bit of convincing.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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FT: TikTok Planning to Launch North American Live Shopping Platform

Retail TouchPoints

TikTok will reportedly enter a partnership with TalkShopLive to launch its live shopping platform in North America, two people familiar with the matter told the Financial Times. The companies are still finalizing the arrangements and no contracts have been signed so far. TikTok’s live shopping platform is already operational in Asian markets including Thailand, Malaysia and Vietnam as well as the U.K.

POS 316
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The Best Logo Maker for Your Brand Design

Ecommerce Platforms

The best logo maker can be an excellent tool for new businesses hoping to develop a memorable image. After all, your logo is more than just a crucial part of your website design, it’s how your customers identify your business, and how you differentiate yourself from the competition. A basic logo maker, or logo generator might not be able to give you the full creativity and scope you’d get from a professional designer or graphic artist.

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How Slack Successfully Rolled Out Their First Pricing Change?

FastSpring

In September, Slack rolled out its first pricing change since the company launched in 2014. Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement.

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Take 10 Minutes to Get Started with Customer Research

Omniconvert

This guide on Customer Research uncovers the most common research methods, the benefits of this process, and helpful tips to get you started. . The post Take 10 Minutes to Get Started with Customer Research appeared first on Omniconvert Ecommerce Growth Blog.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Questions to Ask When Setting CX Metrics Goals

Forrester eCommerce

This past summer, I participated in my first century cycling ride – 110 miles through eastern Massachusetts. My goal was simple…to not be the last person across the finish line. I met my goal, almost crawling across the finish line dragging my bike behind me. As expected, my overall time was high. So, I’ve already […].

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A Guide to Pricing Your Products

Wiser

One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business. Customers can be extremely sensitive to prices, and often view price as one the main factors to consider when making purchases.

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GameStop Accelerates Transformation into Tech Business with NFT Marketplace Launch

Retail TouchPoints

GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.

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Best CBD Ecommerce Platforms

Ecommerce Platforms

Are you thinking about selling CBD online? In that case, you need to consider some of the best CBD ecommerce platforms, since not all payment processors and ecommerce platforms are as friendly toward CBD sellers. CBD (cannabidiol) has become a popular, and profitable, compound due to its versatility in mixing with other compounds and ability to alleviate some symptoms for anxiety and pain, all without producing a “high” effect like its THC (tetrahydrocannabinol) relative, which comes from the sa

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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eCommerce 101: API for eCommerce and Why it's Important

GetElastic

eCommerce 101: API for eCommerce and Why It’s Important. Editor's Note: This post was originally published on August, 12, 2021 and has been updated for context and clarity. Today, virtually anyone is able to launch an eCommerce instance to appeal to the rise of online shoppers. However, if you are a business that is committed to your digital strategy and outpacing the competition, you are very much aware that not just any regular eCommerce instance will be sufficient.

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How To Become an Amazon Vendor | Salsify

Salsify

Amazon is, by far, the largest ecommerce company in the world, says Statista — and so ubiquitous it’s now become impossible for consumer brands to ignore.

eCommerce 148
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Changing Your Loyalty Program? Here’s What To Consider

Forrester eCommerce

Today, brands leverage loyalty programs to acquire and retain customers, particularly those they lost during the height of the pandemic. But loyalty programs are a symbiotic relationship: Consumers look to programs for better experiences and cost savings, especially in light of the current economic crisis. As both customer and business needs change, programs are evolving […].

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Your Guide to a Successful Seasonal Pricing Strategy

Wiser

Seasonal pricing is nothing new. The airline and rental industries have been changing their prices seasonally for years to maximize sales. Of course, retailers also use this pricing strategy. For some businesses, having prices that fluctuate seasonally is essential to their success. Shopper spending habits are rarely the same for long and increasing prices during the holidays helps to capitalize on sales when they are happening more frequently.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

Retail TouchPoints

SHEIN has launched SHEIN Exchange, an integrated online peer-to-peer resale platform for buying and selling previously owned SHEIN products, created in partnership with Treet. The launch was fueled by community-created Facebook groups and social platforms where SHEIN customers displayed their interest in a resale destination where they could buy and sell preowned items without the barrier of platform fees.

Fashion 309
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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

When debating which ecommerce platform to consider, it’s important to learn the advantages and disadvantages of each option. Shopify is almost always in the conversation, so we’ll outline all Shopify pros and cons to help ensure you’re making the right decision. Reasons to Learn About Shopify Pros and Cons. Shopify has an impressive track record. It’s secure, affordable, and an all-in-one ecommerce store builder that’s suitable for beginners and advanced users alike.

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4 in-store technology trends that are shaping 2022

RetailDive

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.

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Amazon Seller Central: How To Become a Seller on Amazon | Salsify

Salsify

Brands and manufacturers that want to sell directly to customers on Amazon need look no further than Amazon Seller Central.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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AI software spend will double from 2021 to 2025, to reach $64 billion, and grow 50% faster than the overall software market

Forrester eCommerce

Across eight forecasted countries — US, China, Japan, and Europe-5 (France, Germany, Italy, Spain, the UK) — AI’s share of software spend will increase from 4.3% in 2021 to 6% in 2025. AI’s software growth is driven by: AI-infused software, that uses AI to increase its market attractiveness, although the software can still work without […].

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Dispensary Cash Flow: A Guide For Cannabis Retailers

Korona

In the cannabis industry, cash is king. With marijuana still being federally illegal, almost all transactions are made in paper bills. So monitoring dispensary cash flow is one of the most essential aspects of running a cannabis retail business. After all, ensuring that you have enough money to restock inventory keeps your clientele coming back. In addition, securing your revenue once you make transactions is equally important.

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Walmart Acquires Robotics Company to Boost Next-Gen Fulfillment Capabilities

Retail TouchPoints

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. Now, the retailer plans to increase its investment in the technology in order to leverage its 4,700 stores, which put the retailer within 10 miles of 90 % of the U.S. population, for storage a

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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Squarespace vs Bigcommerce: it’s a battle between two giants of the website building and ecommerce platform world. We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. .

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.