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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

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A Modern Retailer’s Guide to Dropshipping Fashion & Apparel: Part 2

Fabric

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. That helps dramatically increase productivity while driving improved sales. Hyper-personalized shopping.

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10 Credit Line & Installment Payment Apps for eCommerce Businesses

Inflow Insights

It may be premature to declare the end of the credit and debit card era — but it’s not too early to say that any business not adding new payment methods to their checkout processes could be left behind by competitors and customers alike. How eCommerce Installment Payment Apps Work. per transaction. PayPal Credit.

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Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World

Retail TouchPoints

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

strikes Gen Z as cumbersome, slow and old-fashioned. They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. And they represent a market segment that retailers can’t ignore.

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Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart

Retail TouchPoints

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Has Amazon been able to maintain this cycle of ideation, execution and improvement? Has Walmart been able to speed up or improve its approach, especially with the creation of its Store No.