BigCommerce

APRIL 30, 2021

With more and more companies rushing to move from offline to online, we find ourselves in a modern-day gold rush.…

Operations 358

Operations Management eCommerce eCommerce Technology 358

Forrester eCommerce

MAY 18, 2020

More and more customer service organizations turn to robotic process automation (RPA) to make agents more effective. The technology offloads repeatable tasks from agents, enforces compliance to process and policy, and allows agents to focus on work that matters.

Operations 366

Operations Customer Technology 366

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

Payment Services 237

Payment Services Operations Omnichannel Fulfillment 237

Retail TouchPoints

APRIL 5, 2023

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. They’ve figured out how to keep 75,000 people occupied for three hours during a game week after week after week.

Food and Beverages 305

Food and Beverages Operations Consumer Omnichannel 305

Retail TouchPoints

OCTOBER 26, 2020

With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush. Platforms such as Amazon Web Services (AWS) have been a backbone of ecommerce for years, and their operations have led to insights on how to better prepare online operations for the digital future.

Operations 336

Operations eCommerce Retail Fashion 336

Retail TouchPoints

NOVEMBER 18, 2022

Some large chains are also developing sophisticated security operations centers with dedicated teams to gather evidence on ORC ringleaders so prosecutors can put together a stronger case. Investigators say one person was leading the operation, hiring people to steal goods and others to sell them through well-known ecommerce sites.

Retail 278

Retail Operations Magazine Shopping Carts 278

Retail TouchPoints

DECEMBER 27, 2023

Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. And the challenge for CPG leaders becomes how to maintain the output of their teams after that initial burst of energy at launch.

Improvements 244

Improvements Supplies Consumer Operations 244

Retail TouchPoints

JUNE 2, 2021

This surging demand has exposed fulfilment inefficiencies and sent retailers scrambling to power their delivery operations. Second, efficiently managing resources is difficult without automation, as there’s little time to organize the items in each vehicle and to determine how to get the items to their destinations in the shortest time frame.

Operations 154

Operations Fulfillment Order Fulfillment Technology 154

Retail TouchPoints

SEPTEMBER 23, 2022

Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? Many successful online retailers are choosing to outsource their operations to 3PL provider. Are you ready to outsource your operations? How to optimize shipments based on the customers’ location.

Shipping Costs 312

Shipping Costs Order Fulfillment Fulfillment Shipping 312

Digital Doughnut

MARCH 31, 2023

In today's fast-paced business environment, maximizing operational efficiency is crucial for organizations to stay competitive and achieve their goals. One way to achieve this is through the use of automated workflows.

Operations 52

Operations B2B Technology 52

Groove

DECEMBER 18, 2023

This level of customization demanded a solution that was both dynamic and reliable, capable of handling intricate details without compromising on user experience or operational efficiency. Solution: Dynamic Pricing and SKU Generation with Heroku Heroku provided the ideal platform to address Barron Designs' challenges.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

RetailDive

OCTOBER 19, 2023

Proprietary items work best if retailers differentiate them through either cost or innovation and are thoughtful about choosing categories, experts say.

Operations 108

Operations Retail 108

Retail TouchPoints

FEBRUARY 26, 2024

Most recently, he was Acquia’s COO, leading all aspects of customer success, professional services, global support, security and operations. Stephen Reny is President and CEO of Acquia.

Improvements 310

Improvements Payment Services Consumer Banking 310

Kissmetrics

NOVEMBER 18, 2020

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. An e-commerce business plan is a strategy for how your business will work, how you’ll fund it, who your audience will be, and how you plan to succeed. Step 4: Operations Plans.

eCommerce 278

eCommerce PPC Operations SEO 278

Kissmetrics

FEBRUARY 4, 2021

Many people mistake their operating expenses for overhead costs. Here’s how to tell the difference: Operational costs are any expenses that help you run the day-to-day operations of your business. Here’s how to get started: 1. How to Reduce E-Commerce Overhead Costs. However, these are not the same.

eCommerce 275

eCommerce Shipping Costs Payment Services Reference 275

Kissmetrics

OCTOBER 6, 2020

More on how to do that later. In essence, the WCAG determined that to be compliant, a website must be: Perceivable Operable Understandable Robust. When your website is operable, it means your users can navigate their way without missing out on anything. But, there will likely be things you won’t know how to do.

SEO 362

SEO Definition Technology Operations 362

Wiser

JULY 31, 2023

It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. By implementing these strategies, brands can ensure their product display aligns with their strategic goals, leading to improved store operations and increased sales.

Customer Experience 145

Customer Experience Operations Technology Reference 145

Retail TouchPoints

JUNE 26, 2020

Microsoft will shutter all its physical Microsoft Store locations as part of a “strategic change in its retail operations,” according to a statement from the company. Microsoft currently operates 73 stores in the U.S. and Puerto Rico, three in Canada, one in Australia and one in the UK. “We

Operations 147

Operations Workshop Customer Retail 147

Forrester eCommerce

APRIL 25, 2023

Three common objections to adoption of the opportunity-based Forrester Revenue Waterfall and how to overcome them.

B2B 367

B2B Operations Marketing 367

BigCommerce

FEBRUARY 2, 2018

It isn’t in entrepreneurship, how to start a business, nor coding. It is one in how to design a happy life. In those positions, he learned how to design for user experience and remove unnecessary elements. You’ll also get step-by-step instructions for how to start an online business: Determine your product niche.

eCommerce 419

eCommerce BigCommerce Shipping Costs B2B 419

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. To overcome these challenges and make the most of shifting consumer preferences, leading retailers will let go of “how we’ve always done it” in favor of new ways to engage.

Consumer 280

Consumer Merchant Services Apparel Supplies 280

Groove

MARCH 24, 2022

We’re sharing tips on how to choose a BigCommerce Agency and why working with an Elite BigCommerce Partner will guide your eCommerce store in a positive direction. Have you run into problems that you can’t figure out how to solve? Groove operates using a variety of services. What Is An eCommerce Marketing Agency? Conclusion.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Kissmetrics

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. In this article, we’ll cover how to calculate it, what it means, and how to improve it. How to Calculate Your Contribution Margin Ratio. What Is the Contribution Margin Ratio?

Shipping Costs 269

Shipping Costs Shipping Accessories Improvements 269

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. However, digital signage can only achieve its desired objectives by consistently displaying relevant and up-to-date content.

Social Media 275

Social Media Events Accessories Point of Sale 275

Forrester eCommerce

MAY 12, 2022

Here’s how to manage them. Revamping a marketing organization inevitably requires leaders to contend with forces outside of their control.

Operations 195

Operations Marketing Management B2B 195

Kissmetrics

SEPTEMBER 28, 2021

The key is to know how to use it properly and what pitfalls to look out for. The goal of this guide is to help you better understand how PHP relates to SEO and how to use it to your advantage. To get the features they need, they’ll have to learn how to code. The good news is that you don’t likely have much to worry about.

SEO 266

SEO eCommerce Payment Services Payments 266

Retail TouchPoints

JUNE 9, 2023

Her strength lies in bridging the gap between business and technology while creating solutions on how to best leverage them to align expectations and attain business goals. She has a deep passion for creating innovative and scalable products with a focus on UI/UX design.

Supplies 237

Supplies Operations Shipping Costs Customer 237

Kissmetrics

OCTOBER 4, 2020

Other agencies specialize in certain areas of analytics such as marketing vs operations. There are also differences in how they execute. This can include things like marketing channels (search, PPC, content), operations or product data. How to Work With an Analytics Agency. How to Find The Right Analytics Agency For You.

Technology 283

Technology PPC Channel Marketing 283

Retail TouchPoints

JANUARY 4, 2024

With its years of operational experience in alcohol delivery, wine stands to be an example for other categories growing their online business. Sourcing delivery management software can be an efficient and effective way to kick off in-house delivery operations. Compliance and control are the secrets to successful alcohol delivery.

Operations 147

Operations eCommerce Management Marketing 147

Kissmetrics

MAY 17, 2021

How to Find a Mentor. However, if you know how to go about it, you could connect with the one who can transform your life. Here are a few tips on how to find a mentor: Know What You’re Looking for in a Mentor. You must also know how to get the most out of your mentor/mentee relationship. Know How to Give Feedback.

Social Media 271

Social Media Events Improvements Other 271