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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104
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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. Users get unlimited access to HubSpot's impressive set of resources, including HubSpot Academy and community forums.

Shopify 358
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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. Users get unlimited access to HubSpot's impressive set of resources, including HubSpot Academy and community forums.

Shopify 358
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ActiveCampaign vs Klaviyo: An In-Depth Analysis for 2024

Groove

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. Kaviyo and ActiveCampaign are two of the industry's best marketing automation solutions. Is your company ready for this kind of growth?

Live Chat 300
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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

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The Best Shopify CRM? Our Favorite Apps and Integrations

Groove

A Shopify CRM assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. Users get unlimited access to HubSpot's impressive set of resources, including HubSpot Academy and community forums.

Shopify 195
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3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. What modes of communication are available if and when your customers are looking for insight?

Live Chat 224