Retail TouchPoints

DECEMBER 29, 2021

Omnichannel is no longer just about connecting digital and physical offerings but about removing friction from the entire operation, from the warehouse to the front of the store. Meeting the requirements of modern shoppers requires retailers to rethink both the layouts of their stores and the technology being used inside.

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POS Omnichannel Operations Technology 311

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. Brands have more power than ever to meet the shopper where they are. By investing in the omnichannel experience.

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Omnichannel Multi-channel Payment Services Outdoor 147

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. We needed a POS that was cloud-native, could scale with us, and handle the high volume we were starting to see.

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POS Marketing Retail Sporting Goods 52

Ecommerce Platforms

JANUARY 18, 2021

Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Integrates with POS systems .

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lightspeed POS Shopify Payment Services 145

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are.

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Payment Services POS Mobile Operations 74

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion.

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POS Payment Services Retail Mobile 250

Korona

MARCH 28, 2023

But what is a POS integration, and why should you care? Simply put, retail POS integration is the process of connecting all the components and systems of your retail business – from payment software to inventory management – into one unified system. Such efficiency was impossible before a POS integration.

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POS Payment Services Merchant Services Small Business Retail 52

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

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POS Payment Services Point of Sale Payments 52

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co.

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Omnichannel Operations POS Document 178

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business.

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POS eCommerce Point of Sale Payment Services 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

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Omnichannel POS Merchant Services Multichannel 53

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. With the speed of retail accelerating and retailers struggling to integrate their POS, ERP, and other solutions to enable the omnichannel experience, companies are looking for a way to quickly and easily upgrade their IT infrastructure to meet these demands.

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Omnichannel POS Merchant Services Multichannel 52

Retail TouchPoints

MARCH 29, 2021

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty.

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eCommerce Payments Retail POS 297

Sailthru

JANUARY 16, 2020

Take omnichannel personalization, for example. From there, retailers must look at the various solutions that can deliver a holistic omnichannel customer profile. Missing Out on Omnichannel Personalization Is No Longer an Option. The time when “omnichannel” was a hot buzzword is long gone.

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Omnichannel Seminar Customer Loyalty Mobile 78

Korona

OCTOBER 6, 2021

A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Therefore, choosing the right POS vendor is important as your Winery POS features should be able to help your winery business thrive. CUSTOMER RELATIONSHIP AND EVENT MANAGEMENT. FOOD MENUS.

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POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Therefore, choosing the right POS vendor is important as your Winery POS features should be able to help your winery business thrive. Wine POS Speed and Reliability. Food Menus.

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POS Payment Services Point of Sale Events 52

Retail TouchPoints

APRIL 16, 2021

The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. 60% of people in Germany use their smartphone to get further information about products because the information at the POS or on the packaging is not enough. Re-thinking the in-person experience. Linking stationary business with online business.

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POS Retail Information Customer Loyalty 221

iVend

SEPTEMBER 14, 2023

We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team. Invest in up to date retail POS software – Retail technology is always developing, with new capabilities and functionality.

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Payment Services POS Retail Operations 105

Retail TouchPoints

MARCH 25, 2022

How can retailers bring the analog and digital worlds seamlessly together to meet the key needs of Generation Z? These are all qualities of ecommerce, so why not connect the online shopping experience with the POS? These include NFC, omnichannel and wallets like Apple Pay. Payments play a key role.

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Payments Payment Services Social Media Electronics 258

Teamwork Retail

MARCH 19, 2019

The omnichannel experience has even allowed for customers to buy products through the same social media platforms that retailers market through; whether that be Facebook, Instagram, or even Snapchat. This brings up the question: Why would a retailer only make their marketing efforts omnichannel and not the selling of their product as well?

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Payment Services POS Payments Multi-channel 97

Retail TouchPoints

JUNE 11, 2021

Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. In short, digitally savvy retailers that want to meet consumers where they are will provide these payment options and more to allow customers to shop their preferred way.

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Payment Services Payments Retail Sporting Goods 183

Retail TouchPoints

MAY 30, 2024

By integrating the loyalty program into omnichannel points of sale, retailers can connect with shoppers on a personalized level. Every stage of the customer experience matters – even the touch point that they meet on their way out the door. The first opportunity involves the loyalty program.

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Point of Sale Customer Experience Payment Services Magazine 221

Retail TouchPoints

MARCH 26, 2024

Our partnership with Instacart continues to boost our omnichannel strategy by offering same-day delivery to our customers, helping us meet their needs in innovative ways. We’re excited about the future and eager to see how this partnership will continue to evolve and benefit our customers.” ”

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Shopping Carts eCommerce Download Omnichannel 147

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. D Cloud RFID inventory-management software.

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Order Fulfillment Retail Omnichannel Fashion 147

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack.

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Small Business Retail Retail eCommerce Social Media 233

Retail TouchPoints

OCTOBER 14, 2021

[Editor’s Note: To learn more about how retailers are employing digital solutions to be more responsive to consumers this holiday season and year-round, stay tuned next week for our special report: The Next Stage of Retail’s Digital Transformation: Omnichannel Experiences and More Agile Supply Chains. ]. A Tale of Two Types of Retailer.

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Supplies Marketing Toys Consumer 287

365 Retail

JUNE 28, 2021

Industry-leading retail technology provider, Sitoo, have secured top honours at the prestigious Retail Systems Awards 2021, picking up two awards for Best In-store Innovation of the Year, which recognised the ongoing work Sitoo has done in digitally transforming fashion brand, Tiger of Sweden, and the award for Best Omnichannel Solution of the Year.

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Retail POS Omnichannel Technology 64

Retail TouchPoints

AUGUST 27, 2021

Many upscale department store retailers like Selfridges , Galeries Lafayette and Neiman Marcus have employed a heavy “concession” model for years, and others like Best Buy and Tesco experimented too, but like omnichannel customer expectations, COVID-19 accelerated the shop-in-a-shop trend across all types of mainstream retail.

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Department Stores POS Management Electronics 278

Retail TouchPoints

NOVEMBER 11, 2020

This meant they had to react quickly to find alternate suppliers, which could possibly require modifications to not only their POS systems but also business operations, resiliency and third-party management. What to Keep in Mind When Embracing Innovative Solutions for Retail Infrastructure. Others have plans to make these changes.

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Merchant Services Retail POS Presentation 164

Retail TouchPoints

FEBRUARY 10, 2022

There were product shipments that arrived as a “jumbled mess” with damaged items, regular POS system outages, employees paying their own money to learn about the products they sell, and empty shelves — despite the fact that ample product was available at the distribution center. Studio Lambert ©2021 CBS Broadcasting, Inc.

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Beauty and Health POS Mobile Management 297

Retail TouchPoints

MAY 4, 2021

Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes. “If The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell.

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POS Small Business Retail Shipping Costs Drop Ship 203

iVend

DECEMBER 2, 2019

iVend Retail integrated omnichannel platform now certified for Sage 300cloud. Customers will benefit from the omnichannel capabilities designed to support business growth and expansion, as well as enhance shopping experiences through the personalization and convenience today’s consumers have come to expect.

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Retail Merchant Services Omnichannel POS 74

Smile.io

MAY 15, 2024

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Shopify Plus and POS are great options for omnichannel commerce.  Omnichannel commerce is a strategy to reach customers across different platforms.

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Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

OCTOBER 30, 2023

By providing a comprehensive omnichannel experience, retailers can tap into this expanding market, catering to international customers who prefer to shop in their home currency. It is integral for businesses to adapt to the rise of ecommerce, as it’s worth noting that global e-retail sales amounted to $4.28 trillion in 2022.

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Payment Services Merchant Services Payments Point of Sale 241

Teamwork Retail

MARCH 19, 2019

The omnichannel experience has even allowed for customers to buy products through the same social media platforms that retailers market through; whether that be Facebook, Instagram, or even Snapchat. This brings up the question: Why would a retailer only make their marketing efforts omnichannel and not the selling of their product as well?

Payment Services 48

Payment Services POS Payments Multi-channel 48

RTP blog

DECEMBER 14, 2018

Retailers know that consumers have more options, more expectations and less patience than ever before, and they will abandon stores that fail to meet their demands. Omnichannel solutions give in-store customers access to all their shopping tools. Convenience stores are also responding.

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Retail eCommerce Technology POS eCommerce 150