Retail TouchPoints

JULY 13, 2022

99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada.

Omnichannel 251

Omnichannel Payments Multi-channel Retail 251

Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

Games 288

Games Social Media Multi-channel Consumer 288

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Mobile commerce will define the next evolution of grocery shopping.

Shipping Costs 319

Shipping Costs Payment Services Multi-channel Mobile Payments 319

Retail TouchPoints

SEPTEMBER 27, 2023

Nearly half ( 47% ) of respondents said they spend significant time reading reviews, researching features and comparing options before buying, and 24% actively seek out opinions from other shoppers, whether a friend, colleague or influencer. The ways customers move across channels at different points of the shopping journey.

Social Media 297

Social Media Multi-channel Consumer Comparison Shopping 297

Retail TouchPoints

SEPTEMBER 11, 2023

True to form, Best Buy turned its eye to advertising’s newest tech-infused channel to reach this consumer segment — connected TV (CTV). Roku’s Head of Retail and Ad Sales, Sarah Monahan, took Retail TouchPoints behind the scenes for an in-depth look at Best Buy’s multi-faceted, bespoke CTV campaign and the results it drove.

Consumer 257

Consumer Multi-channel Electronics Improvements 257

Retail TouchPoints

AUGUST 25, 2021

If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. This can be even more challenging as COVID-19 accelerated the move to online shopping more than any other time in history. Before the pandemic, ecommerce accounted for approximately 16% of all retail.

Payment Services 261

Payment Services Retail Multi-channel Payments 261

Retail TouchPoints

SEPTEMBER 25, 2023

Off-Site Media: An Unassuming Path to Wallet Share Offsite media – such as other digital channels like TV, social and out-of-home – drives engagement at a time when consumers might not be shopping. And in the multi-device, multitasking world we live in, offsite media can drive brand recognition and engagement.

Retail 324

Retail Multi-channel Technology Article 324

Retail TouchPoints

OCTOBER 27, 2021

With the customer journey growing more complex every day, due in large part to the proliferation of screens and cross-channel marketing, retail brands now require robust attribution models to understand how different channels contribute to desired outcomes. Attribution is as much of a data challenge as it is a marketing challenge.

Multi-channel 297

Multi-channel Games Retail Social Media 297

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Algopix

SEPTEMBER 12, 2023

In addition to its great inventory and sync functions, the software offers fast and reliable bulk upload of SKU data and images to Amazon and other channels and provides the option to customize product descriptions and shipping details as well as to edit product listings. Splitly offers Starter, Growth, Business and Enterprise plans.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Ecommerce Platforms

SEPTEMBER 30, 2022

This is where using the right mobile banking solution or financial platform becomes vital.So, today, we're looking at Juni , a FinTech solution that prides itself on providing financial services specifically for ecommerce merchants. For instance, cashback, multi-currency accounts, virtual cards, and insights – to name a few!

Merchant Services 197

Merchant Services Payment Services Shipping Costs Banking 197

BigCommerce

DECEMBER 13, 2017

How you could lose on Amazon by winning – and other tips and tricks to avoid a double-sided sword. Why mobile matters most – 70% of Amazon customers made purchases on Amazon’s mobile site – and how to optimize for it. A few include: Andrew Tjernlund, Multi-Million Dollar Merchant and Amazon Consultant.

Definition 420

Definition Merchant Services Multi-channel Books 420

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). shoppers) and a direct connection to the actual end transaction.

Retail 285

Retail Social Media Multi-channel Channel 285

Kissmetrics

AUGUST 25, 2020

If you stacked that many $100 dollar bills on top of each other, you’d have a nearly seven-mile tall tower of money. But year after year, global ad spend across every major PPC channel is growing even higher. One isn’t necessarily better than the other, but it ultimately depends on what you’re looking for. Source: Statistica.

PPC 279

PPC Multi-channel Social Media B2C 279

Groove

APRIL 1, 2022

Whether your product is on the shelf or listed on your website, it’s likely surrounded by other brands or products vastly similar to yours, so unique packaging is crucial for product differentiation. Multi-Channel Fulfillment Shopify reports that when brands sell on more than one channel, they see a 190% increase in revenue.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Kissmetrics

SEPTEMBER 8, 2020

Statista says 52 percent of global internet traffic is mobile. A third of all mobile searches on Google are local. Microsoft says the same thing — 53 percent of mobile searches on Bing have local intent. . Then we see data showing that local searches are growing 50 percent faster than mobile search.

SEO 271

SEO Multi-channel Mobile B2B 271

Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. Here’s how the process works: Customers place the order: Shoppers purchase goods online through the retailer’s mobile app or website. BOPUS can also boost traffic to your online website or increase the number of downloads for your mobile app.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Retail TouchPoints

SEPTEMBER 16, 2021

spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. Social commerce is already a multi-billion dollar business in the U.S., and What do retailers, brands and social media platforms have to do to get there? In 2010 , adults in the U.S.

Consumer 306

Consumer Social Media Retail Multi-channel 306

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. The first key strategy centered on incorporating the value of email into calculating ROI on other digital channels.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Retail TouchPoints

OCTOBER 19, 2022

These same product details also are carried over into product pages in the Klarna app with a panel outlining information designed to help customers make confident purchasing decisions, including: whether other retailers are offering a better price, faster and cheaper delivery options or different sizes and colors. Shoppable Video.

Merchant Services 281

Merchant Services eCommerce Shipping Costs Multi-channel 281

Retail TouchPoints

JULY 27, 2022

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. The mobile store fulfillment application needs to support these scenarios to help create a great customer experience while streamlining both front-end and backend operations.

Payment Services 253

Payment Services Shipping Costs Omnichannel Fulfillment 253

RTP blog

SEPTEMBER 23, 2019

By Zach Morrison, Tinuiti Millennials and Gen Z consumers have over $200 billion in buying power, but to effectively market to both generations it’s important to know how they differ from each other, including what they buy and how they shop. Gen Z: Shopping And Buying Behavior Generation Z ranges in age from 4 to 22 years old.

Consumer 150

Consumer Multi-channel eCommerce Apparel 150

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

Ecommerce Platforms

JANUARY 11, 2023

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Mobile App. Channel Advisor. Royal Mail.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Mobile App. Channel Advisor. Royal Mail.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

ChannelSale

MARCH 13, 2024

There are many other issues like improper inventory causing inaccurate stock, insufficient warehouse handling, inferior customer support, fluctuating demands, and others. With the rapid rise in e-commerce sales worldwide and supply chain issues, many companies are not able to deliver products on time, causing fulfillment frustrations.

Fulfillment 59

Fulfillment eCommerce Multi-channel Order Fulfillment 59

Optimizely

AUGUST 8, 2017

This four-day event features speakers from innovative brands like Wayfair, Neiman Marcus, Bauble Bar, and Peapod — among others. Tapping Into The Omni-Channel Nature of Today’s Consumer. Your customers are all omni-channel customers, you just may not realize it yet. August 15: eCommerce and Omni-Channel Growth Tactics.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Algopix

MARCH 23, 2024

UPC scanners automate this process, saving sellers valuable time that can be better spent on other aspects of their business. Mobile Scanning Apps: Many smartphones are equipped with built-in cameras that can be used as UPC scanners with the help of mobile scanning apps. For desktop use, a USB-connected scanner may suffice.

Shipping Costs 127

Shipping Costs eCommerce Subscription Fulfillment 127

Ecommerce Platforms

NOVEMBER 10, 2021

Easy to use when you want to streamline multiple channel support. HubSpot can be one of the more comprehensive multi-channel service, sales, and marketing tools, but you’ll get the best results if you’re willing to pay for a premium package. ?? Mobile app for support on the go. Zendesk Pros ??. Zendesk Cons ??.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

Ecommerce Platforms

APRIL 20, 2022

The company is best-known for supporting mobile point of sale solutions, and can offer a wide range of high-quality hardware to help you thrive offline. Like Square, Shopify allows you to track stock levels across every channel, print barcodes, and even track the movement of assets across various channels. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

Ecommerce Platforms

SEPTEMBER 1, 2022

You can also run business health reports, and leverage bonus features like mobile mileage tracking. Other features include: Direct debit, credit card, and checkout links Recurring billing, subscriptions, and retainers Financial and accounting reports Mobile apps for Android and iOS VAT return filing. Plus: £5.70 Go to the top.

Shopify 192

Shopify Payment Services Banking Books 192

BigCommerce

JUNE 21, 2018

Others are launching online stores for the very first time. And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Metal Tech 4x4 increases mobile sales with Amazon Pay. Some of these brands are brand new to the space. Awesome GTI.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect. Omnichannel is here to stay.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Ecommerce Platforms

JUNE 1, 2021

This makes it a good pick if you want to create a consistent chat experience across all channels. Suitable for use with various smartphone apps, HubSpot keeps the conversation with your customers going on any channel. If you’re already using HubSpot for other functions, the live chat solution is ideal for your needs. Go to top.

Live Chat 197

Live Chat Shopify Multi-channel Omnichannel 197