Ecommerce Platforms

JUNE 17, 2019

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

ESW

JUNE 14, 2023

Finding the right warehouse and shipping provider can be a challenge for any brand with a DTC ecommerce channel. Here are eight factors and criteria every beauty brand should consider when selecting a warehouse and shipping provider. But for beauty brands, the task is even more daunting. Clearly, visibility is in.

Shipping Costs 78

Shipping Costs Shipping Online Catalogues Supplies 78

Retail TouchPoints

MAY 2, 2024

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

Subscription 258

Subscription Shipping Costs Payment Services Payments 258

Retail TouchPoints

DECEMBER 18, 2020

To ensure end consumers receive goods on time and intact, sellers must coordinate a number of shipping aspects. A trusted shipping partner will be able to provide the deep visibility that’s required to keep customers happy and book the necessary transit to deliver goods.

Supplies 246

Supplies Shipping Costs Operations Customer 246

RetailDive

DECEMBER 10, 2021

Additionally, 77% of shoppers worry they will have issues purchasing gifts online this year, according to a report by Intercom.

Shipping 111

Shipping Gifts Consumer 111

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

Shipping Costs 249

Shipping Costs Fulfillment Shipping Customer Loyalty 249

Retail TouchPoints

MARCH 24, 2022

Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. consumers love the USPS.

eCommerce 310

eCommerce Shipping Costs Gifts Merchant Services 310

Retail TouchPoints

NOVEMBER 10, 2022

While large-scale surveys help identify macro trends and predictions, micro-surveys can glean new insights into specific communities of users. eBay Ads recently surveyed both groups to understand the trending themes among 2,000 online shoppers in the U.S. as well as the distinct nuances of 1,500 eBay shoppers. “We

Gifts 246

Gifts Social Media Shipping Costs Consumer 246

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. How to Offer Free Shipping: The Power of “Free”.

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168

Retail TouchPoints

JUNE 27, 2023

Prime Duo members also receive: Fast, free delivery and the other benefits of a personal Prime membership; Convenient business delivery for members who select an “Amazon Day” to receive eligible orders on the same day each week; Consolidated shipping on eligible large orders to receive items in the fewest packages and deliveries possible; (..)

Shipping Costs 241

Shipping Costs Operations Small Business Retail Customer Loyalty 241

Retail TouchPoints

JULY 5, 2022

Nearly four in 10 ( 37% ) of retail decision-makers said their ecommerce business is not meeting profitability targets in the Publicis Sapient/Salesforce survey, which was conducted in partnership with Ipsos. Beyond that, 27% said ecommerce is hurting overall profitability, and 25% said their ecommerce operation was not profitable at all.

Shipping Costs 281

Shipping Costs eCommerce Retail Merchant Services 281

ROI Revolution

DECEMBER 7, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. Published October 27, 2021 | Updated December 7, 2021. Business being good isn’t always a good thing.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

Gifts 294

Gifts Supplies Shipping Consumer 294

Retail Technology Review

OCTOBER 22, 2019

CommerceHub presented key research findings at The Internet Retailing Conference on 10 October 2019 from its survey of 200 online retail decision makers and workers, uncovering their current mindset around using drop ship or marketplace models to cost-effectively expand product range.

Drop Ship 70

Drop Ship Internet Retail Shipping Costs Retail 70

ChannelAdvisor

OCTOBER 2, 2020

With restrictions and uncertainty about how you can get products to your customers, having one shipping method may leave you unprepared, which in turn, can negatively impact your business. Provide Different Shipping Options at Checkout. Free Shipping. Express Shipping. Use Different Fulfillment Options.

Shipping 66

Shipping Blog Merchant Services Fulfillment 66

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 296

Fulfillment Order Fulfillment Shipping Costs Social Media 296

RetailDive

DECEMBER 9, 2020

But, they are shopping online due to convenience, deals and free shipping — a trend that may stick around even after the pandemic.

Consumer 113

Consumer Shipping 113

Retail TouchPoints

JANUARY 5, 2023

Instead, there is an increasing focus on delivering more value for consumers, which can include other cost-reducing methods such as strategic discounts, targeted shipping offers, and rewards or cashback on purchases. Retail Dive reported on a Morning Consult survey which revealed that 85% of U.S. Storewide Discounts and Rewards.

Shipping Costs 285

Shipping Costs Merchant Services Channel Consumer 285

Retail TouchPoints

OCTOBER 4, 2021

Based on a recent survey of 1,000 U.S. A consumer survey conducted in August by YouGov and reported by Yahoo! Mainstream media reports of shutdowns at Vietnamese factories and shipping delays affecting items like books have alerted consumers about the dangers of waiting too long to make purchases.

Gifts 310

Gifts Shipping Costs Supplies Events 310

Korona

NOVEMBER 30, 2022

And especially during the holiday season, free shipping is undoubtedly a great hook to convert visitors into customers. While offering free shipping to your customers may be difficult, let’s go over all the benefits of free shipping. What are the benefits of offering free shipping during the holiday season?

Shipping Costs 52

Shipping Costs Shipping Merchant Services Customer 52

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping Costs 83

Shipping Costs Shipping Demo Social Media 83

Retail TouchPoints

APRIL 27, 2023

A 2022 survey of more than 13,000 consumers worldwide found that 66% had stopped buying from a company because of a mismatch in values. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

Shipping Costs 261

Shipping Costs eCommerce Customer Shipping 261

Retail TouchPoints

JANUARY 3, 2024

According to the Retail TouchPoints 2023 Omnichannel and Fulfillment Benchmark survey, 54% of retailers cited minimizing fraudulent returns as a major challenge, second only to shipping and handling costs.

Shipping Costs 147

Shipping Costs Merchant Services Fulfillment Omnichannel 147

Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. Paid Loyalty Programs Will Become More Prevalent More than half ( 53% ) of consumers pay to participate in a loyalty program, up from 32% in 2022 and 17% in 2021, according to the Deloitte Survey.

Consumer 265

Consumer Shipping Costs Customer Retention Information 265

Forrester eCommerce

DECEMBER 13, 2019

For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week. We looked back at the Bizrate data from five years ago and found several interesting changes in consumer behavior: The percentage of shoppers belonging to a shipping club appears to […].

Shipping 221

Shipping Blog Consumer Marketing 221

Retail TouchPoints

JUNE 7, 2023

That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012. Source: ICSC One of the unexpected findings of this survey concerned the values Gen Z seeks in the brands and companies they support with their shopping dollars.

Food and Beverages 260

Food and Beverages Travel Hobbies Shipping Costs 260

Retail TouchPoints

FEBRUARY 2, 2024

Some ships had to reduce their loads by as much as 75% so they could traverse the shallow waters, which strained the supply of many materials including coal, chemicals, iron ore and other metals. In 2022, stifling temperatures and drought shrank water levels along Europe’s Rhine River, a waterway relied on by much of the continent.

Supplies 254

Supplies Shipping Costs Food and Beverages Management 254

Retail TouchPoints

DECEMBER 8, 2021

In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. A Ziff Media Group survey of more than 1,000 U.S. adults revealed that, while expectations around delivery and shipping are split, concern has begun to rise. But all is not lost for them and we’re here to tell you why.

Shipping Costs 236

Shipping Costs Food and Beverages Gifts Shipping 236

Retail TouchPoints

APRIL 26, 2024

Nevertheless, brands often fall short of meeting consumer expectations through various avenues, with a recent survey finding a staggering 88% of Gen Z respondents claiming they don’t trust brands’ green claims. percentage point increase in the CAGR. Its staff takes pride in the ability to inform customers about various packaging options.

Consumer 162

Consumer Shipping Costs Shipping Supplies 162

Retail TouchPoints

MAY 21, 2021

Our research, which is based on a Propeller Insights survey of more than 1,000 Americans, indicates that consumers in this country have a strong appetite for subscription services. More than one-third of Americans said that none of the gifts they gave during the 2020 holiday season were shipped.

Subscription 278

Subscription Merchant Services Shipping Costs Food and Beverages 278

ESW

APRIL 19, 2024

ESW’s Global Voices Report Shows Many Developing Countries—including India, UAE, China, and Mexico–Are More Sustainably-Minded New York, NY—April 19, 2024—US consumers are less sustainably minded than they were just a year ago, according to a new Global Voices survey from ESW, the world’s leading direct-to-consumer (DTC) ecommerce company.

Consumer 78

Consumer Download Shipping eCommerce 78

Retail TouchPoints

JANUARY 10, 2022

Once an item is purchased, the seller will receive a prepaid shipping label to send it to its next owner. The process is designed to reduce the retailers’ environmental footprints and reduce the need to handle the logistics of shipping items to a third-party warehouse.

Shipping Labels 260

Shipping Labels Shipping Costs Apparel Clothing 260

Retail TouchPoints

JANUARY 8, 2021

Prior to the COVID outbreak, two-thirds of shoppers preferred store returns, and only one-third scheduled returns with a shipping company, according to data from Optoro. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items.

Shipping 225

Shipping Consumer eCommerce Management 225

Retail TouchPoints

JANUARY 31, 2024

The 2024 Connected Retail Report includes a survey of 1,012 U.S. This has clearly changed: the CI&T survey found that 71% of consumers expect all retailers to provide an equally impressive shopping experience, regardless of price. At the center of the research was a narrative around the economy and the impact of inflation.

Shipping Costs 248

Shipping Costs Consumer Mobile Channel 248

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations.

Shipping Costs 203

Shipping Costs Omnichannel Merchant Services Fulfillment 203

Retail TouchPoints

JANUARY 26, 2021

Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. Consumers are currently more willing to pay for fast shipping and are more tolerant with slower delivery, given the prevalence of shipping delays throughout the pandemic and through the holidays.

Consumer 311

Consumer Shipping Costs Shipping Small Business Retail 311

Retail TouchPoints

APRIL 18, 2023

Mission and values are a critical piece, as are loyalty programs, easy shipping and returns and quality products. Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. I’m grateful to be along for the ride.

Merchant Services 248

Merchant Services Payment Services Social Media Retail 248