RTP blog

JUNE 16, 2017

Google Trends shows the term first appeared in 2005, with intermittent spikes every couple of years until it skyrocketed to unprecedented popularity at the start of 2017. Many of these brands, and others facing similar trajectories, have something in common — they failed to adapt to the era of the new consumer.

Retail 150

Retail Leisure eCommerce Arts 150

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. B2B buyers expect personalization experiences and are even willing to pay more. Company to consumer messaging. Mobile commerce is on the rise. Offer bundles.

B2B 147

B2B eCommerce B2C Payment Services 147

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Subscription 296

Subscription Consumer Shipping Costs Clothing 296

UpSellIt

JULY 10, 2019

Similarly to Facebook retargeting, SMS messaging leverages real-time personalization to enhance the customer experience. It allows companies to reach a broad pool of customers with real-time messaging and alerts. In June 2005, Americans sent approximately 7.25 R U 4 Real?”. billion text messages. In addition, U.S.

Marketing 78

Marketing Reference eCommerce Article 78

Kissmetrics

APRIL 23, 2021

No matter the size of your business, people are talking about you, including prospects, customers, clients, and their friends. They are tweeting about your latest product, leaving a comment on your blog, posting a Facebook update about their customer experience, and much more. Did they like your service/product? Our apologies.

Definition 362

Definition Management Social Media SEO 362

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. gallons — an increase of more than 20% since 2005. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Frooition

DECEMBER 24, 2018

Now, thanks to Amazon Prime, consumers expect fast shipping to take just a couple of days. If consumers don’t see fast, free, or low-cost shipping, many of them will actually drop the items that they have in their cart. For instance, their order defect rate has to be low, or their customer service quality has to be high.

Shipping Costs 45

Shipping Costs Fulfillment Shipping Merchant Services 45

OrderDynamics

MARCH 28, 2019

For better or for worse, Amazon Prime’s 2005 debut changed the standards for all other e-commerce retailers. Since Amazon’s debut, consumer patience has steadily decreased. E-commerce customers want what they want right now , and failing that, they want it tomorrow. This is because it sets the stage for everything that follows.

eCommerce 59

eCommerce Fulfillment Improvements Shipping Costs 59

UpSellIt

AUGUST 20, 2020

However, with the right strategies, it’s simple to give your site an edge and improve your customer experience. It’s no secret that personalized experiences lead to higher conversion rates. Fortunately, using the data from a user’s session, you have the power to tailor the consumer journey to shopper intent.

Shipping Costs 117

Shipping Costs Recommendation Improvements Reference 117

SellBrite

JUNE 25, 2018

How do you get consumers to buy your products over the competition, when you want to win buyers without slaughtering your bottom line? eGD allows you to focus on customer experience and fast shipping to differentiate yourself. Last minute purchases are nothing new; they happen year round mostly due to consumer procrastination.

Shipping Costs 75

Shipping Costs Shipping Payment Services Fulfillment 75

Kissmetrics

JULY 22, 2021

Since its launch in 2005 , the site has become one of the most popular social media sites with millions of monthly active users. It stays on the right side of Reddit’s robust guidelines by using subreddit groups to talk to customers and discuss products, overall service, and typical customer experiences. Maker’s Mark.

Banking 348

Banking Social Media Payment Services Marketing 348

Retail TouchPoints

NOVEMBER 14, 2023

Building a Michelin-Star Customer Experience Without the right data — and enough of it — all the AI tools in the world won’t lead you to a single meaningful customer insight. In essence, the fears and concerns of consumers conflict directly with their desire for individualized, value-driven experiences supported by AI.

Retail 226

Retail Customer Loyalty Technology Consumer 226