Turning Retail Losses into Profits
Retail TouchPoints
AUGUST 1, 2023
Despite the appeal and growth of ecommerce, retail profitability has been on a decline. Since 2012, the median EBITDA for publicly traded retailers was 9.8%, according to Deloitte. This downturn persisted even as ecommerce evolved into a mobile-first business over the decade. In 2019, it declined to 6.7%
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