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Digital commerce is playing a pivotal role in customer experience strategies.

GetElastic

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce.

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How an HVACR supplier increased their speed to market and online sales with a modern ecommerce platform

GetElastic

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack. Exactly what Johnstone was looking for!

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Creating A Frictionless Shopping Experience With Technology And Data

RTP blog

Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers. Data Driven If technology is the vessel to providing a better shopping experience, then surely data is the fuel. Forget sifting through a spreadsheet.

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Customer Experience Trends to Watch Out For in Ecommerce

Smile.io

It’s go digital or face demise in a post-pandemic world That’s also why monitoring e-commerce trends is more important than ever before to ensure your digital experiences are up-to-date and relevant. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

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Online or Offline Sales? Why not Both?

Retail TouchPoints

MACH allows retailers to change and connect disparate systems to enhance customer experiences and quickly adapt to changing market conditions and customer demands. Prior to joining Fluent Commerce, Kinsella spent five years at Bridge Solutions Group, an IT consultancy that specializes in distributed order management.

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Shoptalk 2017 Recap: Day One

Blue Acorn

Adobe Releases Customer Experience Retail Report Card. 34% of companies said that, over the next five years, customer experience – as in making the process on properties easy, fun and valuable, is how they will seek to differentiate themselves from competitors. Experiment with more innovative technology.

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Ecommerce Technology: Augmenting Reality Augments the Bottomline

GetElastic

Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. According to the Walker Sands Future of Retail 2017 Report, consumers still enjoy the ability to touch and try a product.