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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

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Inventory Management for Scaling ($1M+) Businesses: Techniques You Need to Know Before You Go Bust

BigCommerce

Ship products to customers in a timely manner. Inventory ties into every element of your store, from supply, to warehousing , to order fulfilment and customer satisfaction. If you receive a shipment with 100 products, you can divide shipping costs based on product volume. Optimizing it can help you to: Save money.

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From Retail to e-Tail: How to Launch an Ecommerce Website for Your Brick-and-Mortar

BigCommerce

Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Shipping is often a big thing for online retailers as almost everyone was charging an arm and a leg for shipping due to heavy products. Determine your shipping costs.

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Which Retail Tech Is The Real Deal?

RTP blog

An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty. Retailers such as Nordstrom , Sephora and 1-800-Flowers.com have leveraged this technology to share product recommendations, process orders and send shipping information.

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5 eCommerce Shopping Features to Consider for Growth

ESW

Offer free shipping and shipping that can arrive quickly, when customers want it. Instagram released its eCommerce shopping features in 2017 and quietly added a native payment feature. They put all the important details customers want to know about different products in one clear, comprehensive list.

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Should Your B2C Brand Switch to Direct-to-Consumer?

Optimizely

There were 21 retail bankruptcies in 2017 alone — dubbed the “retail apocalypse” — and there doesn’t seem to be a turnaround in sight. You get to decide on the price, discount strategies, shipping, packaging, customer communications, and more to ensure your customers have a great shopping experience.

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Hit The Ground Running in 2018 with These Ecommerce Business Growth Tips

SellBrite

In 2017 more than ever before, ecommerce brands invested heavily in community and community-building. They’re not just interested in buying from brands that promise the cheapest option or the one that will ship the fastest—they want to buy from companies that genuinely care about people, the world, and the issues that matter most.

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