Retail TouchPoints

DECEMBER 27, 2022

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. Programmable Voice for Greater Customer Experience (CX).

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Optimizely

FEBRUARY 22, 2018

If you want to meet some of the best minds in ecommerce, you no doubt already made plans to attend eTail West 2018 in Palm Springs. Starting on February 26, many of the world’s top ecommerce retailers will converge for three days of in-depth learning and valuable networking. Brian Hovis, VP, Marketing of Full Price Business, Nordstrom.

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Retail TouchPoints

JULY 28, 2021

Walmart will make its own technologies across both digital and physical channels available to other retailers. Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services.

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Optimizely

AUGUST 9, 2018

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. While Etail East 2018 is sadly over, that doesn’t mean the learning has to stop now. More than one person talked about the rising cost and diminishing returns of specific acquisition channels.

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RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business , then I moved on to Private Label Product News and — fast-forward to the age of digital-only — I eventually landed at Retail TouchPoints (RTP).

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RTP blog

DECEMBER 12, 2018

editors identified the bad and the ugly of retail in 2018 , highlighting key instances where retailers and others fumbled the ball. What did you think were the best retail decisions of 2018? All four of these retailers saw Q3 comparable store sales increase at least 2.3% , with Macy’s leading the way at 3.3%.

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Retail TouchPoints

OCTOBER 17, 2022

The fast-fashion retailer also has been in search of good PR in response to a wide range of claims against it across multiple media outlets, and even government action. million for failing to protect shoppers’ data during an October 2018 data breach. million for failing to protect shoppers’ data during an October 2018 data breach.

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Retail TouchPoints

OCTOBER 26, 2023

And that mentality of empowering people’s entrepreneurial drive extends inside the organization as well, where Home Depot has built a robust retail media operation that began long before “retail media” was a commonplace term. And that parlays easily into retail media. That value is sales; that’s the number-one KPI.

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Steve Dennis

JANUARY 17, 2018

Fung Retail Tech says no. Either way, it’s clear that the retail landscape is changing rapidly, causing some retailers to prune their store counts, shutter locations en masse or liquidate entirely. First, the irrational expansion of retail space during the past two decades is finally correcting itself.

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OrderDynamics

MARCH 14, 2018

Ascend 2018: Happiness = Omni-channel Services. Good Retail = Happy Customer Experience . Now apply these positive thoughts to you omni-channel services in retail…. The GDPR compliance date is 28 May 2018. Episerver Campaign (for Retail Marketers) . See point one. This can be developed over time.

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Optimizely

MARCH 13, 2018

Shoptalk 2018 is right around the corner, which means it’s nearly time to pack your bags for The Venetian in Las Vegas. But before you join 7,500 other attendees at the world’s largest conference for retail and ecommerce innovation, you have a few things you should plan first. Monday: March 19, 2018. Tuesday: March 20, 2018.

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Retail TouchPoints

JANUARY 20, 2022

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic.

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Retail TouchPoints

JUNE 26, 2023

billion to bolster its ecommerce business and help compete against Reliance Retail and Walmart ’s Flipkart. Amazon has been working toward becoming a major player in India since at least 2018, when it joined with Indian private equity firm Samara Capital to acquire More , an Indian supermarket and hypermarket chain, for $580.35

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Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Steve Dennis

DECEMBER 27, 2018

‘Tis the season for annual retail predictions and, fear not dear reader, I will be sharing mine early in the New Year. So here’s a mostly objective–and decidedly self-indulgent–assessment of my Baker’s Dozen Of Provocative Retail Predictions For 2018. Physical retail isn’t dead.

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Steve Dennis

JANUARY 9, 2018

2017 was one of the most transformative years for the retail industry that I can remember. 2018 is likely to be just as wild and woolly, albeit in somewhat different ways. Physical retail isn’t dead. Boring retail is. Many stores will close in 2018. A lot of stores closed in 2017. Many will open as well.

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eCommerce Training Academy

OCTOBER 17, 2017

In 2018, there are many eCommerce events happening all over the world from Canada, USA to Australia. Online Retailer Conference & Ecommerce Expo. Retail’s Digital Summit SHOP.org. List of 2018 eCommerce Conferences & Events. January 2018. National Retail Federation. February 2018.

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Retail TouchPoints

APRIL 26, 2024

This aligns perfectly with our overarching strategy to grow the Toys ‘R’ Us brand in the UK through diverse channels including flagship stores, ecommerce and travel retail, ensuring accessibility and convenience for the next generation of Toys ‘R’ Us kids.” Retail Group , as well to cruise ship and airport locations.

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RTP blog

DECEMBER 16, 2019

Brands are facing more complexity than ever with the growing needs of customers and the multiplying number of sales channels. trillion in 2018. Clearly, online channels are no longer just a nice-to-have — they’re a necessity in our always-on world. In APAC, e-Commerce sales have tripled from $600 Billion USD in 2014 to $1.8

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BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. Why is this the case? year-over-year (YoY). YoY increase.

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BigCommerce

JULY 27, 2018

In 2018, content marketing costs were gauged to be 62% of traditional marketing schemes while simultaneously generating three times the leads of traditional methods. The seller, whether a solo entrepreneur or large enterprise, is a vendor, merchant, product creator, or retailer with a product to market. There is a 10.1% Influencers.

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CPC Strategy

SEPTEMBER 17, 2018

The post Video Ad Specs for Every Social Media Channel (Updated 2018) appeared first on Retail Performance Marketing Blog - CPC Strategy. In social media, video ads are one of the most effective ways to both reach and engage your potential customers. But like everything.

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Retail TouchPoints

MAY 18, 2023

Thanks to its core product — stylishly packaged, “beauty forward” hand sanitizers crafted in partnership with the well-known Givaudan perfume house — the brand achieved a $60+ average order value (AOV) from its inception in 2018. After six months of B2C sales in the U.S.,

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OrderDynamics

DECEMBER 31, 2018

Did You Know This Happened in Retail 2018? And as always there has been plenty of ups and downs when it comes to retail. But what were the major shifts that happened in Retail 2018? But customers no longer just want to spend, they want retail experience. More Retail, More Tech.

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BigCommerce

MAY 9, 2018

The commonly accepted view of why the traditional brick and mortar retail business is imploding is that Amazon is out-executing and simply eating everyone’s lunch. My view is retailers are suffering most from self-inflicted wounds in response to changes in market equilibrium between retailer, consumer and brand. The outcome?

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RTP blog

OCTOBER 7, 2019

By Geoffroy Martin, Criteo With two months left in 2019, there is plenty of evidence that retail’s doomsday is indeed upon us. Store closures abound — Q1 2019 saw more brick-and-mortar shutdowns than the entirety of 2018. is on pace to see more than 3X as many brick-and-mortar store openings in 2019 than in 2018.[1]

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Retail TouchPoints

MARCH 17, 2023

Suter joined Glossier in 2018 and has been behind much of Glossier’s brand and aesthetic work since, including a host of marketing campaigns and the brand’s recently opened SoHo flagship. and Canada, as well as in nine owned retail locations and on Glossier.com. New CMO Mack joined Glossier two years ago from L’Oréal.

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Wiser

JULY 25, 2018

BTS not only boosts sales in the retail industry , but it also serves as a fun bonding activity for friends and families to do together in preparation for the fall season. Wiser has collected the consumer data you need to have ultimate insight into the summer shopping habits of 2018. Online vs in-store shopping channel preferences.

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ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. At best, IRCE 2018 was educational and a big leap forward towards a tech-advanced and effectual e-commerce industry.

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Online Retail Workshop eCommerce Internet Retail 65

Kibo

JANUARY 24, 2018

Thanks to strong results from the 2017 holiday season, retailers were riding high […]. The post NRF 2018 Recap: 3 Fundamental Innovations Retail Technology Must Support appeared first on The Omni Channel.

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Retail TouchPoints

SEPTEMBER 23, 2022

While 63% of the company’s business is derived through direct-to-consumer channels and 26% is credited to digital commerce, Ralph Lauren has “reduced brand dilution distribution” since 2018, according to Patrice Louvet, President and CEO of the company. The brand has exited two-thirds of its department store presence in the U.S.

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RTP blog

MAY 13, 2019

By Samir Addamine, FollowAnalytics Retailers are trying to make up for lost time — and regain lost customers — by creating high-tech offline experiences that match the ease and convenience of e-Commerce. An ideal app helps bridge the divide between online and offline channels. But at the same time, mobile users can be fickle.

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RTP blog

JUNE 17, 2019

By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes. Here are three ways retailers can leverage customer support to create the ideal customer experience.

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Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

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Retail TouchPoints

OCTOBER 14, 2020

The subscription activewear retailer had to adjust its strategies to align with the unique strengths of the Pinterest platform. Pinterest entered our ‘game’ in 2017, and 2018 was about unlocking scale, when we worked through a lot of kinks,” said Aubrie Richey, VP, Customer Acquisition and Media at Fabletics Group.

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Retail TouchPoints

DECEMBER 14, 2022

“Providing fresh, affordable products to customers using familiar channels is another step in our commitment to provide anything, anytime, anywhere for every customer, every time.” Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items. in a statement.

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Retail TouchPoints

JANUARY 10, 2023

Babies ‘R’ Us will return to brick-and-mortar retail in the U.S. this summer with the opening of its first flagship location since the brand’s 2018 bankruptcy. as part of the unparalleled retail experience that can only be found at American Dream,” said Don Ghermezian, President and CEO of American Dream in a statement.

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