Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 169

eCommerce Retail Technology Customer Data 169

BigCommerce

JUNE 5, 2018

To guide and inspire you to do just this, we’ve gathered 22 best-of-the-best online site designs by both traditional retailers and digital native retailers alike. Best Customer Experience Design. Best Ecommerce Site Designs of 2018. Best New Ecommerce Website Design. Best Ecommerce Homepage Design. Let’s dive in.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

Retail TouchPoints

JANUARY 25, 2023

With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information. As threat actors set their sights on retailers who begin their journey to comply with PCI DSS 4.0,

Merchant Services 329

Merchant Services Payment Services Mobile Payments Customer Data 329

OrderDynamics

JANUARY 24, 2018

Retail Tech Learnings From NRF 2018. What did NRF teach us this year about important and relevant subjects such as retail tech, through the vendor messaging, presentations, analyst discussions, and retailer presence? Like before NRF 2018 definitely brought advanced technologies to the forefront.

Multi-channel 57

Multi-channel Retail Channel Definition 57

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

BigCommerce

APRIL 24, 2018

The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. How do you import/export catalog & customer data? Learn more by downloading their report. SaaS ecommerce platforms. Demandware.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Brooklinen’s physical expansion was inspired by 227% year-over-year sales growth at its retail stores in Brooklyn and Manhattan.

Operations 243

Operations Shipping Costs Omnichannel Customer Data 243

GetElastic

JANUARY 10, 2018

In their 2016 Digital Commerce Hype Cycle, Gartner predicted that by 2018, companies that “consumerize” their B2B commerce will gain market share and see revenue increase up to 25%. We predict the following three ways B2B companies will pursue personalization during 2018 and beyond. Multi-touchpoint commerce.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Optimizely

DECEMBER 20, 2018

But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. The answer lies in building a strong brand that stands out in the market and helps customers remember you. What does that look like?

Online Retail 259

Online Retail Marketing Retail Fashion 259

Ecommerce Platforms

OCTOBER 12, 2018

Having a single login allows you to look at the catalog, orders, reports, and customer data of all stores within the same place, and that lets you forget about the hassle of having to deal with multiple account logins. However, that’s not a concern for most of its users – small to medium sized retailers.

eCommerce 162

eCommerce Multi-channel eCommerce Platforms Merchant Services 162

ESW

SEPTEMBER 3, 2018

But those retailers who embrace cross-border eCommerce will, in fact, rule the world.”. The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? All of this highlights that built-in data and privacy protection for customer data is about building trust.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

365 Retail

OCTOBER 4, 2023

Since before the General Data Protection Regulation (GDPR) came into action in 2018, people have been predicting their downfall. Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape.

Retail 62

Retail Customer Data Channel Improvements 62

BigCommerce

FEBRUARY 2, 2018

Learn how they secretly became the fastest growing retailer in the U.S. Protecting Customer Data. Make Your First Sale: Once you have your site set up for success, it’s time to start driving traffic and converting visitors into customers. 3 Ways to Use Customer Data Right Now to Increase Conversions.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Payments 419

RTP blog

NOVEMBER 1, 2019

By Andrew Makarov, MobiDev Augmented reality (AR) technology has been a mainstay in the retail industry for a number of years, generally used to allow customers to virtually try a product before purchasing. Giving customers improved ability to navigate within a store increases loyalty to the brand. Kearney survey. There were 1.05

Retail 150

Retail B2C Technology Presentation 150

BigCommerce

FEBRUARY 13, 2018

Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. Even more data reinforces the ecommerce growth trend: There may be as many as 2.14 Department of Commerce data shows that ecommerce sales currently average about 9.1% Image source.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

ESW

SEPTEMBER 3, 2018

But those retailers who embrace cross-border eCommerce will, in fact, rule the world.”. The Importance of Customer Data and Privacy Protection for International eCommerce: Why Should We Care? All of this highlights that built-in data and privacy protection for customer data is about building trust.

Customer Data 60

Customer Data eCommerce Customer Consumer 60

ROI Revolution

MARCH 1, 2018

With 2018 in full swing, are you prepared for what’s to come in the fast-paced, constantly changing world of paid search? Over the past several months, we’ve compiled the top trends and recommendations that brands and retailers like you can leverage to get a leg up on the competition in 2018 and beyond.

Search Marketing 60

Search Marketing Marketing Mobile Article 60

Retail TouchPoints

FEBRUARY 26, 2024

A Company’s Obligation to Securing its Own Systems On top of data privacy, companies must demonstrate a commitment to maintaining multiple layers of security to protect their customers’ data from threat actors. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 295

Improvements Payment Services Consumer Banking 295

RTP blog

MARCH 19, 2018

By Thomas Hill, Kx Systems Real-time is the latest in a long line of terminology infiltrating the world of retail. Real-time retail technologies may or may not have been invented by Amazon, but Amazon has enabled their exponential growth and exploited them to become dominant in the new retail market.

Consumer 150

Consumer Retail Multi-channel Toys 150

RTP blog

MARCH 20, 2019

and Glossier have taken retail by storm in recent years — in fact, $3 billion in venture funding has gone to DTC brands since 2012, according to CB Insights. More than $1 billion of that total was invested in 2018, indicating plenty of investor confidence that DTC brands can grow at a rapid pace, despite fervent competition.

Retail 150

Retail eCommerce Social Media Article 150

Dynamic Action

FEBRUARY 14, 2018

The entire article highlights findings from the DynamicAction Retail Index: 2017 Year-in-Review and 2018 Outlook , an analysis of over £5.1 For European retailers, orders using a promotion increased 2%, while orders using a markdown were down on an average by 27%. Further findings include: Retail marketing spend was up 57%.

Internet Retail 48

Internet Retail Shipping Costs Retail Customer 48

Demac Media

MAY 29, 2018

The Demac team is headed to Chicago for IRCE 2018, the retail industry’s leading conference and tradeshow! Keeping customer data secure. Solve your #commblock with Demac at IRCE 2018 – click here to book a meeting with us at the conference. Who’s going to IRCE 2018: Afshin Mousavian , President.

Books 31

Books Customer Data Channel Operations 31

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Almost every online activity generates data that can be collected, stored, and shared. Impact of GDPR since 2018?

Consumer 144

Consumer Information Fulfillment Social Media 144

Demac Media

MAY 29, 2018

The Demac team is headed to Chicago for IRCE 2018, the retail industry’s leading conference and tradeshow! Keeping customer data secure. Solve your #commblock with Demac at IRCE 2018 – click here to book a meeting with us at the conference. Who’s going to IRCE 2018: Afshin Mousavian , President.

Books 28

Books Customer Data Channel Operations 28

Steve Dennis

MAY 13, 2018

And personally I think Amazon has yet to take anywhere close to full advantage of its powerful customer data and insight assets. A version of this story appeared at Forbes, where I am a retail contributor. Yet a few things seem clear. You can check out more of my posts and follow me here. .

Shipping Costs 76

Shipping Costs Retail eCommerce eCommerce Marketing 76

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Optimizely

NOVEMBER 6, 2018

Food ecommerce is expected to account for just 2.5% of total US food and beverage retail sales this year. of total non-food retail sales in 2018. Amazon already dominates ecommerce, with its market share expected to rise to 49% by the end of 2018. That’s exactly what online beer retailer Beer Hawk did.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

Retail TouchPoints

NOVEMBER 9, 2023

“Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It But then, “from the years of like 2009 to 2018, I just watched Amazon start eating everybody’s lunch,” he said.

Small Business Retail 289

Small Business Retail Books Shipping Costs eCommerce 289

Wiser

MARCH 13, 2018

In the brand and retail world, people spend hundreds of hours (thousands, in some cases) crafting the “ideal” retail experience. How do we train our employees so the customer keeps coming back? All of these questions require retail data and drive towards one goal: a larger bottom line. .

Retail 68

Retail Shipping Costs Shipping Customer Data 68

ROI Revolution

JULY 8, 2019

The world of digital marketing is constantly evolving, with exciting new innovations and tactics being used every day to 1) give customers exactly what they’re looking for and 2) drive profitable growth. Every year, Internet Retailer gathers tons of data on marketplaces trends and presents it at IRCE. Industry Overview.

Shipping Costs 99

Shipping Costs Internet Retail eCommerce Consumer 99

Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. For others, data is oil. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development.

Consumer 252

Consumer Customer Experience eCommerce Technology 252

Liveintent

OCTOBER 25, 2018

You’ve read and heard it repeated throughout the media: The retail apocalypse is looming. Ecommerce sales had a 17% year-over-year growth in 2017 and accounted for 13% of total retail sales in the United States. Despite the disappointing news, retailers shouldn’t fret. Offer customers augmented reality.

Customer 48

Customer Retail Technology eCommerce 48

Dynamic Action

JANUARY 12, 2018

To succeed in 2018, every retailer should be asking these questions around inventory, returns, marketing , warehousing, pricing and customers. With DynamicAction retail analytics , your team will be able to answer questions like these, as well as understand the interconnection of each data point and decision.

Shipping Costs 80

Shipping Costs Retail Order Fulfillment Fulfillment 80

ROI Revolution

JULY 13, 2021

Amazon DSP allows brands to programmatically purchase display, video, and audio ads both on and off Amazon, empowered by Amazon shopper data to display your brand’s ads to highly relevant audiences who are most likely to convert. 63% of media companies use Amazon for digital retail advertising. That’s up from just 25% in 2020.

Customer Data 78

Customer Data Supplies Omnichannel Channel 78

Email Audience

JUNE 30, 2021

If you’re in retail, email marketing campaigns need to be part of your overall marketing strategy. Here are five retail email marketing ideas you absolutely need in your email marketing plan. They work for luxury, fashion retail, and just about any other retail type. Example retail email campaign from Brooks sports.

Customer 52

Customer Retail Shipping Costs Apparel 52

OrderDynamics

MAY 30, 2019

Use a Total View of Your Customer to Manage Retail Returns and Fraud. Retail Returns and Fraud Major Concerns for All Retailers, But It’s Not All Bad News. It is not surprising that retailers are concerned about returns. Retailers’ concerns for returns are based on three main issues: Meeting customer expectations.

Shipping Costs 80

Shipping Costs Management Customer Retail 80