Remove 2018 Remove Customer Experience Remove Payments Remove Technology
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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

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Uber Continues Commerce Media Push as Sprouts Launches its Own Media Network Powered by Instacart

Retail TouchPoints

The two companies have been partners since 2018, in a collaboration that spans same-day delivery, curbside pickup, EBT SNAP payments, virtual convenience, alcohol delivery and pickup and now advertising. The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers.

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Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. Providing Various Payments Technologies.

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Trends Analysis: Should eCommerce Brands Get Serious About Crypto Payments?

ESW

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. Even if some of that technology isn’t market-ready right now, you need to be thinking about how you can integrate it in the future. What about payments, though?

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Ecommerce & the subscription economy

GetElastic

In 2018 , Amazon Subscribe & Save, Dollar Shave Club, Ipsy, Blue Apron and Birchbox were the five most popular subscription ecommerce sites. According to Zuora CEO Tien Tzuo, subscription-economy companies “live and die” by their ability to serve their customers. They aren’t selling products or services, but experiences.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

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Ecommerce Payment Trends To Look Out For In 2020

FastSpring

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. What’s even more staggering is that online sales via smartphone are up 46% from 2018. A push for smarter payment processing.