Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. We’ll also investigate how senses available online can be used to trigger perceptions via the absent ones. virtual reality). 74% of U.S.

Technology 259

Technology Retail Customer Experience Presentation 259

PFS

JANUARY 22, 2020

2019 certainly came with its challenges – from ongoing political turbulence to the evolving demands of today’s customer. But, the outlook for retailers is not entirely bleak. Learning: To boost sustainability in 2020, online retailers must be constantly re-evaluating the distribution chain. Concern for sustainability.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. billion, according to Adobe Analytics.

Electronics 228

Electronics Toys Small Business Retail Sporting Goods 228

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. Lately, the retail sector was shaken by the COVID-19 pandemic. As lockdowns became the new normal, consumers and retailers started going ‘digital’.

eCommerce 302

eCommerce Retail Payment Services Social Media 302

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

Shipping Costs 236

Shipping Costs Payment Services Merchant Services Payments 236

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Ecommerce drove seasonal growth, even for traditional retailers.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

ROI Revolution

DECEMBER 8, 2022

In 2020, direct-to-consumer brands experienced a rapid burst in growth, with US digitally native D2C ecommerce sales surging 40% to $27.2 But now, the great D2C shift to retail is upon us. Direct to consumer retail is the new path forward for many D2C brands looking to improve customer acquisition costs and avoid supply chain woes.

Shipping Costs 78

Shipping Costs eCommerce Retail Shipping 78

Retail TouchPoints

JUNE 1, 2020

When I was designing floor plans, we made a point of creating spacious environments where consumers could experience products in a way that felt personal and made the products relevant to their own lives. Retailers can go beyond pages of lifestyle images and take advantage of virtual or augmented reality (VR or AR) experiences.

eCommerce 140

eCommerce Retail Toys Demo 140

Retail TouchPoints

SEPTEMBER 10, 2020

WestPoint Home , a home textiles wholesaler and direct-to-consumer online retailer, is such a company, and CMO Regan Iglesia was eager to take up that challenge when he joined the company less than two years ago. A division of Icahn Enterprises, WestPoint Home brought in sales of $187 million in 2019. Regan Iglesia.

eCommerce 191

eCommerce Fashion Consumer Channel 191

Tofugear

DECEMBER 12, 2019

There are ample ecommerce opportunities in Asia Online retail revenue in Southeast Asia is forecast to grow at a CAGR rate of 23% to reach US$53 billion by 2023, according to Forrester. PANDORA Jewelry Asia-Pacific’s Daphne Lee added that omnichannel retailing should also include increasing product availability.

Payment Services 36

Payment Services Payments Merchant Services Omnichannel 36

GetElastic

JULY 23, 2019

According to the National Retail Federation , retail sales during 2019 are forecast to increase between 3.8 Based on growth of 10-12 percent, online sales would total between $751.1 For online retailers this poses a significant challenge. percent and 4.4 percent, this growth would result in $3.82

Fulfillment 137

Fulfillment Shipping Costs Shipping Online Retail 137

365 Retail

FEBRUARY 20, 2022

Increasingly a physical High Street presence is influencing consumers’ decisions on whether they shop with brands online, the latest research from Retail Technology Show , the event that brings together Europe’s most forward-thinking retailers and leading tech innovators, reveals.

Retail 52

Retail Events Technology Online Retail 52

Omnisend

MAY 18, 2021

They can now connect with a unique and diverse audience and create online dispensaries. In fact, according to an in-depth study by the National Retail Federation, 2019 experienced a 700% increase in the purchase of CBD-based products. These transactions, via online retail stores, are known as CBD ecommerce.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

PFS

FEBRUARY 27, 2020

Split shipments also require omnichannel systems capable of optimizing inventory across channels and equipping stores to fulfill online orders where possible. Online shopping preferred. With so much chaos around this outbreak, it is important that retailers not lose sight of the customer. Focus on the customer experience.

eCommerce 52

eCommerce Shipping Costs Supplies Fulfillment 52

UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. How You Can Take Action.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Korona

MARCH 23, 2022

Retail Technology Trends. While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase. Omnichannel Retail Trends . BNPL is especially popular among younger consumers.

Payment Services 52

Payment Services POS Retail Social Media 52

ChannelAdvisor

AUGUST 28, 2019

Our e-commerce experts have identified several other resources that address some of the biggest issues facing brands and retailers today. Here are three more of our top picks from 2019. Retail TouchPoints: E-Commerce in the Era of Amazon. Creating appealing omnichannel experiences. Getting established with marketplaces.

eCommerce 49

eCommerce White Paper Download Recommendation 49

Ecommerce Platforms

JANUARY 12, 2021

63% of consumers engage positively with brands that give them unique and relevant content. It’s perfectly natural to be concerned that the growing preference for eCommerce sellers will severely disrupt in-person retail. Besides, in 2019, up to 90% of retail sales happened in physical stores. Business Data Analysis.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

GetElastic

NOVEMBER 10, 2021

There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. They allow consumers to quickly and digitally interact with companies, without having to talk to a real person.

Payment Services 78

Payment Services eCommerce Payments Banking 78

OrderDynamics

JULY 23, 2019

This disruption of traditional retail models means there are transformative changes across the retail industry. After all, retailers are striving to rapidly adapt to evolving consumer demands. Which presents a number of challenges for retailers to overcome.

Arts 50

Arts Retail Channel Comparison Shopping 50

Wiser

DECEMBER 6, 2018

In the world of retail, the internet has given way to eCommerce and its rapid shipping, easy price comparisons, and other perks for consumers. The rise of eCommerce is also behind the prevalence of multi-channel shoppers: folks who buy from both online and in-store channels. . In-store Sales Still Beat Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

ROI Revolution

JULY 11, 2019

IRCE 2019 featured lots of sessions that talked about artificial intelligence (AI), and how AI and digital marketing can work together to create happy, satisfied customers who will come back time and time again. AI can help satisfy consumers’ newly heightened expectations for customer experience. Online Retail.

Marketing 74

Marketing Customer Experience Online Retail Clothing 74

Retalon

JULY 30, 2019

BOPIS allows shoppers to purchase their item online and then pick it up in person at a brick-and-mortar location. This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. Omnichannel Retail Fulfillment Forecasting.

Fulfillment 32

Fulfillment Channel Shipping Costs Order Fulfillment 32

Retail TouchPoints

JANUARY 27, 2022

One of the best resolutions brands can make — at new year’s or any time — is to be more cognizant and responsive to shifting trends in consumer priorities. But one trend that has been gaining momentum for several years is now clearly at the forefront of shoppers’ minds: the need for more eco-responsible practices in retail.

Information 239

Information Consumer Clothing Definition 239

Retail TouchPoints

SEPTEMBER 15, 2020

Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to. in the retailer’s facilities. in the retailer’s facilities. Direct Consumers To Physical Locations.

Shipping Costs 176

Shipping Costs Merchant Services eCommerce Shipping 176

Demac Media

MAY 16, 2017

TL;DR – This isn’t the end of traditional retail, this is the beginning of a new way to sell and distribute goods/services. Retailers need to adapt to this change by making it easy for consumers to buy between stores to stay competitive! The Historic Tipping Point of American Retail.

Retail 40

Retail Department Stores Vend eCommerce 40

Retail TouchPoints

AUGUST 22, 2022

We share a lot of the data and we move consumers into their full-price environment ,” explained Grover. “I’ve And because we’re marketing to a different consumer, we open up our customers to their brands. The Goal: Disrupt the Online Value Shopping Market.

Shipping Costs 246

Shipping Costs Fulfillment eCommerce Consumer 246

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Consumers Becoming Increasingly Sustainability Conscious.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

ESW

NOVEMBER 9, 2020

It’s been a chaotic year for retail, and the madness may not yet be over. Consumer spending is equally divided. rise in holiday sales, reports Ben Unglesbee at Retail Dive. Further, they expect the average adult consumer to spend $655 on items, with 73% expecting to spend the same or more than in 2019.

Fulfillment 78

Fulfillment Supplies Shipping Costs Channel 78

Omnisend

DECEMBER 7, 2022

For example, did you know that 85% of consumers abandoned their shopping carts in 2022? Similarly, mobile commerce is on the rise, with more and more consumers using their smartphones and tablets to make purchases. Finally, it’s expected that ecommerce will make up 25% of total global retail sales by 2026, up from 19% last year.

eCommerce 78

eCommerce Payments Merchant Services Social Media 78

Retail TouchPoints

DECEMBER 9, 2022

Marketplaces have been a dominant force in online retail for some time now, with early mover Amazon still leading the pack. Now, an increasing number of other retailers are seeing the value in adding a marketplace to their commerce offerings. trillion dollars and account for 59% of all global ecommerce by 2027.

Shipping Costs 193

Shipping Costs Beauty and Health eCommerce B2B 193

Retail TouchPoints

SEPTEMBER 9, 2020

For many consumers, this desire may be slow to return as they remain fearful of exposure to the COVID-19 virus. Certainly, retail performance has ticked up in recent months as economies reopened, but this comes off a low base and reflects a significant amount of online activity. It is also where technology comes into play.

Retail 186

Retail eCommerce Department Stores Technology 186

Tofugear

JANUARY 15, 2020

While many bricks and mortar retailers have moved into online retailing some time ago, the reverse is now happening too. As consumer tastes evolve, physical retail can play a key role in allowing retailers to engage with shoppers in new and innovative ways. Filipino consumers want to interact with products.

Fashion 36

Fashion Omnichannel Channel Online Retail 36

OrderDynamics

OCTOBER 30, 2018

of the 2,026 Omni-2000 total global retailers offer the omnichannel experience. Then taking a look at the same group (774 retailers) in the Omni-2000 finds 43.2% offering omnichannel retail. Comparing these two like groups suggests that omni-channel retail has grown 5.6% The coincidence being that 37.6%

Channel 50

Channel Multi-channel Retail Merchant Services 50

OrderDynamics

DECEMBER 21, 2017

In fact, 24% of consumers already own an in-home voice control device and another 20% is planning on getting one within the next year. This has a huge impact on how and where people buy – and how retailers need to adapt omni-channel strategies to include this new purchasing channel. Online Goes Physical. Exclusivity.

eCommerce 79

eCommerce Retail Omnichannel Online Retail 79

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148